Coastal Kia - Service Center

This is my brother Darryl and this is my other brother Darry Okay, a little joke and suddenly I realize Sam probably won’t get the joke but Bob will. The point is, I feel like family and hey, I usually wait whil Okay, a little joke and suddenly I realize Sam probably won’t get the joke but Bob will. The point is, I feel like family and hey, I usually wait while they service my car and it’s not just me. Everyone is treated like family. The courtesy driver Kelly (s true asset and gold nugget) walks in and treats two ladies with the most genuine kindness and respect to deliver them to their destination then comes back and makes the rounds in the waiting area as if it’s his living room and he is the host! Top notch service and truly the best staff in the world. Sam is my go to and always walks out to greet me and walk me to my car! Bob is always got a smile and always both friendly and professional treated all as if old friends! So yes, it’s always a pleasure coming in, waiting and knowing all things will be done exactly to expectations but exceeds on all levels! In a word, ‘like family!’... More

Very efficient service Just relocated here from Pa., first time at Coastal KIA and service was easy to schedule, the supervisors were efficient, friendly and knew their vehi Just relocated here from Pa., first time at Coastal KIA and service was easy to schedule, the supervisors were efficient, friendly and knew their vehicles More

Oil Change The Kia Maintenance Dept is always very helpful and walks you through what scheduled maintenance needs to be done. I would highly recommend this depa The Kia Maintenance Dept is always very helpful and walks you through what scheduled maintenance needs to be done. I would highly recommend this department. More

Great experience! I went for a car inspection, and the staff were very friendly and accommodating. They took the time to help me understand the process of paying my car I went for a car inspection, and the staff were very friendly and accommodating. They took the time to help me understand the process of paying my car tax online, without patronizing me like many car service businesses/mechanics are known to do. More

Took Care Of Everything Had an immediate car issue that needed a quick fix and they cook care of everything for me. Set my up with Enterprise for a rental, and got the car ta Had an immediate car issue that needed a quick fix and they cook care of everything for me. Set my up with Enterprise for a rental, and got the car taken care of in just a day. More

FIRST CLASS ALL THE WAY From the handshake as soon as you get out of your car to the handshake when you leave, service and staff and amenities are first class!! From the handshake as soon as you get out of your car to the handshake when you leave, service and staff and amenities are first class!! More

Quick and efficient I was in and out of the service center in under 30 mins. This was the first visit with this vehicle so my oil change/tire rotation was free! Great j I was in and out of the service center in under 30 mins. This was the first visit with this vehicle so my oil change/tire rotation was free! Great job! More

Always a good visit I’ve been using this service center since I move here from Augusta. Sam has been my main point of contact. But the rest of the team has alway stepped I’ve been using this service center since I move here from Augusta. Sam has been my main point of contact. But the rest of the team has alway stepped up to answer my questions too. Being a retired device rep. I know what it takes to do their job. They know their stuff. More

Wonderful Everyone was courteous, friendly and extremely professional. I was given a complete explanation for the required service. I was told it would take a s Everyone was courteous, friendly and extremely professional. I was given a complete explanation for the required service. I was told it would take a specific time frame and they were right More

Service As always, the service department was way above par. I was met at my vehicle, checked in and seated within 5 minutes. All my concerns were addressed As always, the service department was way above par. I was met at my vehicle, checked in and seated within 5 minutes. All my concerns were addressed and handled. This is the best service department I have encountered in my 50 plus years of auto ownership More