Coastal Kia - Service Center
Wilmington, NC
3,323 Reviews of Coastal Kia - Service Center
Service Visit Great reception and fast service. Very nice wait area.Sam Weismann greeted me at my driving up and the process was quickly and efficiently started Great reception and fast service. Very nice wait area.Sam Weismann greeted me at my driving up and the process was quickly and efficiently started More
Went in for service and was very pleased. I was very pleased with the service I received. It was timely and I was informed as to what was going to be done to my vehicle. I was very pleased with the service I received. It was timely and I was informed as to what was going to be done to my vehicle. More
Friendly and attentive Bob stayed in contact the whole process and was extremely friendly from my arrival. He greeted me outside by my car and asked very quickly if I neede Bob stayed in contact the whole process and was extremely friendly from my arrival. He greeted me outside by my car and asked very quickly if I needed a ride as the courtesy van was leaving. He quickly stopped him and got me a ride ASAP so I didn’t have to wait for them to return. He did 2 follow up calls before I picked up my vehicle which was washed and looked great on the outside. More
Very friendly, courteous, and helpful. I always feel special when I take my vehicle in for service. Everyone is always polite and courteous. I appreciate having a representative greet me as I always feel special when I take my vehicle in for service. Everyone is always polite and courteous. I appreciate having a representative greet me as soon as I arrive, first rate service!! More
Great Service Center I had some technical communication issues getting through, on my behalf. But inshowed up, and they got me in for a Service and complimentary car wash. I had some technical communication issues getting through, on my behalf. But inshowed up, and they got me in for a Service and complimentary car wash. I sent my roommate to Coastal last month. After hearing my accolades on their service, and my love for my car, he purchased a 2020 Soul. More
Came in to have engine diagnostic s run in response to seeing "check engine light" on for two days. Diagnostics discovered no major issues. The front wipers were replaced and the cabin s run in response to seeing "check engine light" on for two days. Diagnostics discovered no major issues. The front wipers were replaced and the cabin air filter was replaced. Still cost $300. John Wigger handled my service visit. He kept me informed as to the status of the work and we concluded the paperwork as soon as the car was ready. I was pleased with John's service. Overall good service department staff, but seemed expensive for the value returned. More
Thankful for fitting me in! I came in on Black Friday in the afternoon sometime after 1 pm with no appointment and explained the issue to the service department . Realizing it wa I came in on Black Friday in the afternoon sometime after 1 pm with no appointment and explained the issue to the service department . Realizing it was a busy holiday weekend I stated I would be in town until Sunday and could pick up my car on Saturday if necessary. Unfortunately I don't remember the person's name but he was very friendly and stated they would take a look at the car and give me a call back. By about 4:45 pm Friday afternoon Coastal Kia was calling to let me know my car was ready to be picked up and they were able to fix the problem. I was truly thankful and always have a great experience. More
Great service Coastal Kia has been the best dealer experience I have ever had. I travel 218 mile round trip just to get my Optima serviced, and have never been dis Coastal Kia has been the best dealer experience I have ever had. I travel 218 mile round trip just to get my Optima serviced, and have never been disappointed. More
Great service Came in with a slight pulling so I thought I needed an alignment. Luckily, I didn't. With the temperature change, my tire sensors were triggered. They Came in with a slight pulling so I thought I needed an alignment. Luckily, I didn't. With the temperature change, my tire sensors were triggered. They were taken care of while I waited. I received an oil change and tire rotation. Everything went smoothly. Enjoyed coming in! More
Great service They really take care of your at Coastal Kia. You should have the time though because you usually will wait longer than expected. They will tell you t They really take care of your at Coastal Kia. You should have the time though because you usually will wait longer than expected. They will tell you that though. More