Coastal Kia - Service Center
Wilmington, NC
3,138 Reviews of Coastal Kia - Service Center
100,000 mile plus Service Excellent!The service department was welcoming and Explained everything that needed to be done. We also got phone calls to explain additional items t Excellent!The service department was welcoming and Explained everything that needed to be done. We also got phone calls to explain additional items that needed to be taken care of. More
Always a good experience Every time I have been there things have gone well and everyone has been super nice and helpful. I enjoy the car washes too no other company does that Every time I have been there things have gone well and everyone has been super nice and helpful. I enjoy the car washes too no other company does that More
Awesome Dealership For Service I have brought my 2013 Kia Optima to Coastal Kia several times now. And each time they treat me like I have been there for years. It doesn't matter I have brought my 2013 Kia Optima to Coastal Kia several times now. And each time they treat me like I have been there for years. It doesn't matter that I bought my car up North, they treat me with respect and I could not be happier. Sam is one of the friendliest guys I have met. I just love this dealership. I would love to be in the market for a new car, but just being retired and on a fixed income I don't think it will be possible. I love my Optima and it is one of the best cars I have ever owned and trust me I have had a lot of cars in my lifetime. LOL Thank you Coastal Kia !!!!! More
Kia Service Department I was greeted as soon as I got there. Staff very friendly & professional. Bob took us lunch & shopping area. He is always very friendly. Sam explained I was greeted as soon as I got there. Staff very friendly & professional. Bob took us lunch & shopping area. He is always very friendly. Sam explained what was done to the car & reminded me of future maintenance needs. Kia has always taken good care of my car. More
Always a pleasure working with Howard! It was a pleasure to find out Howard is now at Kia! I’d worked with him in the past when I owned a few Mazdas. Always a great experience in the past It was a pleasure to find out Howard is now at Kia! I’d worked with him in the past when I owned a few Mazdas. Always a great experience in the past and this visit to Coastal was just as pleasurable. Kudos to the parts department as well for assisting with ordering a part for us and being very accommodating to my request! More
Kia Servce Sam was as friendly as always such a nice person to have in charge when I am there and always like the fact that there are snack and water Sam was as friendly as always such a nice person to have in charge when I am there and always like the fact that there are snack and water More
Service our KIA Staff was courteous, professional and worked diligently to uncover the basis of our recent intermittent air conditioning issue. We were offered shuttl Staff was courteous, professional and worked diligently to uncover the basis of our recent intermittent air conditioning issue. We were offered shuttle service if needed and a comfortable waiting area. They promptly called with updates throughout the oricess More
Always Great! I have NEVER had any trouble with the Service Department. Everyone there is always so nice and helpful. Service with a smile! I always feel at ease br I have NEVER had any trouble with the Service Department. Everyone there is always so nice and helpful. Service with a smile! I always feel at ease bringing my car here. More
Thanks Coastal Kia My Kia had a recall. Since I have never dealt with this I was a little hesitant. Howard was so kind, courteous and professional reassuring any concer My Kia had a recall. Since I have never dealt with this I was a little hesitant. Howard was so kind, courteous and professional reassuring any concern I had, and keeping me up-to-date on everything that I have no problem ever returning to coastal Kia. Thank you! More
Live in New York but get Service from Coastal Kia I live in New York but when I come to visit my daughter in Wilmington , I shcedule service with my Sorento. I basically due all the major service wit I live in New York but when I come to visit my daughter in Wilmington , I shcedule service with my Sorento. I basically due all the major service with them , because you can trust the service department on what they suggest to get done and you know it is excellent work as well. They even provide a shuttle to anywhere in Wilmington. Know that is service. Thanks Coastal Kia More