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Coastal Kia - Service Center
Wilmington, NC
3,383 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,383 Reviews of Coastal Kia - Service Center
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January 10, 2020
Service Visit Have dealt with Bob Tomlin and this dealership for the last 7 years. Bob has always been professional, knowledgeable and pleasant. Work always done in Have dealt with Bob Tomlin and this dealership for the last 7 years. Bob has always been professional, knowledgeable and pleasant. Work always done in a timely manner and for the original estimate. Car service has ceased to be an anxiety event. More
by Les
Verified CustomerEmployees Worked With
bob tomlin, sam weisman
January 10, 2020
Great First Experience The customer Service rep was right on top of things, oil was changed, fluids topped off, car washed and they even fixed the nail in the tire my wife d The customer Service rep was right on top of things, oil was changed, fluids topped off, car washed and they even fixed the nail in the tire my wife didn’t know she had! Keep up the great service! More
by PBEDORAH896
January 10, 2020
This was my first service visit to Coastal Kia. The appointment was easy to make and the service was good. I will be back for future service on my Kia Soul. appointment was easy to make and the service was good. I will be back for future service on my Kia Soul. More
by CHUCKMENCH
January 10, 2020
Great dealership, great vehicle service, great customer service! Had to come in for a software update and they got it done very quickly. Would highly recommend. service! Had to come in for a software update and they got it done very quickly. Would highly recommend. More
by JOHNMMOORE1996
January 09, 2020
Home away from home I walk in to make an appointment Bob knew me by name. He did not know I was coming in, and he was out the last time I was. Then for him to make the I walk in to make an appointment Bob knew me by name. He did not know I was coming in, and he was out the last time I was. Then for him to make the appointment later that day was very nice of him. He always talks over my repairs with me. Informs me of thing he thinks will be coming up with my car so I am not shocked with the next service visit. More
by ARCYPRESS
Employees Worked With
BOB
January 09, 2020
Amazing! Amazing, fast, friendly service. Everything was explained upfront and I was made to feel comfortable. Will definitely use again! Even the shuttle Amazing, fast, friendly service. Everything was explained upfront and I was made to feel comfortable. Will definitely use again! Even the shuttle service was perfect! More
by SKADIDDLE
Employees Worked With
January 08, 2020
Friendly and timely service Everyone was friendly and the service was complete in a timely fashion. The waiting facility provide many different snacks and a t.v. For entertainme Everyone was friendly and the service was complete in a timely fashion. The waiting facility provide many different snacks and a t.v. For entertainment. More
by pcmike50
Employees Worked With
Adam, Howard
January 08, 2020
Took car for service, and had very pleasant experience. The waiting area is very nice, with comfortable seating, wi-fi, snacks tv and bottled water, all free. And when came time to pay, it was free for the The waiting area is very nice, with comfortable seating, wi-fi, snacks tv and bottled water, all free. And when came time to pay, it was free for the first service! Thanks for taking care of your customers. Mrs. Lankosz More
by BABSWNC
Employees Worked With
January 08, 2020
Took my car in with a noise and now it is dead. I paid for a lifetime warranty in the engine but because I didn’t keep every record over the past ten years they won’t honor it. So after spending $2200 I h for a lifetime warranty in the engine but because I didn’t keep every record over the past ten years they won’t honor it. So after spending $2200 I have no car More
by DENAMOM4
Employees Worked With
January 08, 2020
Always very courteous, helpful, and speedy. I've had to go in multiple times in the last few months and they've always helped me go in multiple times in the last few months and they've always helped me More
by LOOKOUTFORLYDIA
Employees Worked With
