Coastal Kia - Service Center
Wilmington, NC
3,138 Reviews of Coastal Kia - Service Center
Excellent Customer Service. My tire light came on and brought my car in to Coastal. Sam greeted me promptly and professionally. While I was there I had my first service done as w My tire light came on and brought my car in to Coastal. Sam greeted me promptly and professionally. While I was there I had my first service done as well as the tire issue. Had me in and out in 30 minutes. More
One Stop Service Coastal KiA is my choice to get my KIA serviced and any problems addressed. The staff is experienced and excellent. You have friend at Coastal KIA. Coastal KiA is my choice to get my KIA serviced and any problems addressed. The staff is experienced and excellent. You have friend at Coastal KIA. More
Won't Disappoint Since buying our first two Kia's ( Soranto & Sportage ) in 2012 then a second Sorento in 2016 we have always had our cars serviced here. Reasons why?, Since buying our first two Kia's ( Soranto & Sportage ) in 2012 then a second Sorento in 2016 we have always had our cars serviced here. Reasons why?, the service staff is great and the time involved in doing the service is relatively short and if you do not want to wait there they offer a free ride to any place in Wilmington you want to be dropped off at along with a call back for pick up once your car is ready. If you decide to stay the waiting room is clean, comfortable, a TV, complementary coffee,water,snacks and a charging station for most cell phones... . More
Tire rotation inspection and alignment I appreciate the servie you all do. So far Sam has always greeted me at the door when arrive and offers me to go anywhere if I want. I usually stay in I appreciate the servie you all do. So far Sam has always greeted me at the door when arrive and offers me to go anywhere if I want. I usually stay in the waiting room and sit at the desk and caught up on overdue paper work. Although 2 hrs was getting a bit tiring you all do incredible work. Thankyou More
Top notch customer service This was my first time bringing my Kia Niro in for service. I was not disappointed. My service rep was cheery, explained everything very well, and a This was my first time bringing my Kia Niro in for service. I was not disappointed. My service rep was cheery, explained everything very well, and all service was done in a timely manner. As a result, I will continue to use the services of Coastal Kia for the care of my Niro. More
Awesome experience Early on a Saturday morning,who expects to be greeted by the owner of the dealership. Mr Pat Koballa was there asking if we needed anything, offering Early on a Saturday morning,who expects to be greeted by the owner of the dealership. Mr Pat Koballa was there asking if we needed anything, offering us refreshments. He really made me feel like I was at home. Every body was very cheerful,friendly,and helpful. More
Friendly folks. Clean professional atmosphere. Sam is our service supervisor who is friendly and knowledgeable. The service department and waiting room is clean, neat and well lit. The amenities Sam is our service supervisor who is friendly and knowledgeable. The service department and waiting room is clean, neat and well lit. The amenities were excellent! More
Very professional...customer first...minimum wait time Employees were very knowledgeable about the vehicle they promptly diagnosed the problem told me cost of repairs and made repairs with minimum wait tim Employees were very knowledgeable about the vehicle they promptly diagnosed the problem told me cost of repairs and made repairs with minimum wait time. They provided shuttle service downtown in order for me complete business while I waited. Customer satisfaction was a priority. More
Fast and Friendly They were ready for me when I arrived on time for my appt. and took my car right back. They were finished quickly and right around the time they said They were ready for me when I arrived on time for my appt. and took my car right back. They were finished quickly and right around the time they said it would be done. They were very kind and offered coffee and water and snacks. I used the wifi while I was there and it worked fine so I got to play on my phone and look at emails, waiting room was comfortable. My car was finished and washed and I was out the door before I could get bored. LOL. Also I spoke with he parts guy and he was really helpful and kind to me. More
Last minute service felt like I had it scheduled for weeks! I was overdue on my oil change. Kia easily adapted and rolled my 10K and 15K servicing into one without skipping a beat. Fast and thorough. Great expe I was overdue on my oil change. Kia easily adapted and rolled my 10K and 15K servicing into one without skipping a beat. Fast and thorough. Great experience! More