Coastal Kia - Service Center

Awesome service The customer service is always awesome. They do a good job of explaining things without making me feel like the girl who knows nothing about cars, eve The customer service is always awesome. They do a good job of explaining things without making me feel like the girl who knows nothing about cars, even though I am! More

Service Checkups. I feel our car is being taken care of during our service checkups. I drive away feeling I will have no trouble's with the car. Everyone is very car I feel our car is being taken care of during our service checkups. I drive away feeling I will have no trouble's with the car. Everyone is very caring and concerned with our car. More

Good Service They are concern about your vehicle being in the best working condition it can be and they will check it out before working on it and let u know what They are concern about your vehicle being in the best working condition it can be and they will check it out before working on it and let u know what is needed to be done. More

Kind, courteous & reliable service! I have been using this particular Wilmington Kia dealership for over 10 years with 3 different vehicles & Bob, Sam & Howard are excellent service repr I have been using this particular Wilmington Kia dealership for over 10 years with 3 different vehicles & Bob, Sam & Howard are excellent service representatives. They are friendly, competent & prompt. Whoever (not sure of this individuals name) pulled up my car after the work was completed even held the door for me & it was a very kind & nice added touch! More

Time 4 Checkup Always nice to come in & be greeted with a warm smile and hand shake. I can count on being heard and understand what I am explaining. Always nice to come in & be greeted with a warm smile and hand shake. I can count on being heard and understand what I am explaining. More

Kia is Fantastic As always, Kia does exceptional work. I have not ever felt so comfortable having my car serviced at a dealership. They are honest, accomodating and As always, Kia does exceptional work. I have not ever felt so comfortable having my car serviced at a dealership. They are honest, accomodating and proficient in everything they do. Thank you for making this part of my life joyful. Merry Christmas to all Kia employees, especially Bob and Sam. Jessica Van Nostrand More

Exceptional Service Once again, as it has been since Mr. Pat Kabala became the owner of the Kia Dealership in Wilmington, NC, the Service Department is outstanding. Th Once again, as it has been since Mr. Pat Kabala became the owner of the Kia Dealership in Wilmington, NC, the Service Department is outstanding. The Service Department personnel are very competent and friendly and take pride in putting Coastal Kia's best foot forward. A big tip of the hat to Sam, a Customer Rep. for being a standout among other fine employees. Thank you all. Franklin A, Morris More

As Expected The service cost exactly what they said it would... there were no hidden costs. They were finished in the time frame they quoted and everyone was very The service cost exactly what they said it would... there were no hidden costs. They were finished in the time frame they quoted and everyone was very professional and friendly. Also, the coffee and snacks were yummy. More

Great Customer Service Everything from the greeting in the driveway to the initial paperwork and a great shuttle ride to work exceeded my expectations! 5 Stars! When my car Everything from the greeting in the driveway to the initial paperwork and a great shuttle ride to work exceeded my expectations! 5 Stars! When my car was ready, the shuttle driver, Bob, had me picked up and dropped off in a jiffy! More

Fast and courtesy service Very proactive service department. A representative meets you on arrival with IPad or its equal having my intended service on report then asking if an Very proactive service department. A representative meets you on arrival with IPad or its equal having my intended service on report then asking if any additional issues needed to be addressed while at the dealership. Kudos to service consultant Sam Weisman. We'll be back! More