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Coastal Kia - Service Center

Wilmington, NC

4.8
3,383 Reviews

3,383 Reviews of Coastal Kia - Service Center

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January 12, 2020

Sam is the best! It is awesome to got to a place I trust. I give Sam 5 stars! I will definitely be back for all my car service needs. More

by ericasadler
Recommend Dealer
Yes
Employees Worked With
Sam W.
Jan 13, 2020 -

Coastal Kia responded

We could not agree more.... "Sam is the best!" Thank you for the review and kudos for Sam. Your amazing comments have been shared with Sam and our service management team. We appreciate your loyalty, trust and gracious comments. Thank you for choosing Coastal Kia!

January 12, 2020

Service was great. Kept in the loop on what my car needed. Shuttle service is the best! Thank you Kelly. Thank you Sam. Good job. More

by BIGJOHNB161
Recommend Dealer
Yes
Employees Worked With
Sam, Nigel, Kelly.
Jan 13, 2020 -

Coastal Kia responded

Thank you for the amazing five star review and kudos for Kelly and Sam. We appreciate your gracious comments which have been shared with them along with our entire service staff. Thank you for being an important part of our Coastal Kia Family! Please call us if you need anything We are here to help.

January 12, 2020

Easy Oil Change I brought my car in for an oil change on the weekend. Sam provided friendly, efficient and professional customer service. I am pleased with the servic More

by TERRELL BURTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Jan 13, 2020 -

Coastal Kia responded

Fantastic! Thank you so much for the wonderful five star review and kudos for Sam. Your awesome review has been shared with him and our entire service team. We love the comment, " Sam provided friendly, efficient and professional customer service:". We sincerely appreciate the high recommendations too. Thank you for choosing Coastal Kia! We are here if you need anything.

January 12, 2020

The service department goes above and beyond to get you in and out in as quickly as possible. The professionalizm of the service managers and courteousy snacks in the wait area are always top notch. More

by JANDA1
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Jan 13, 2020 -

Coastal Kia responded

Thank you ! We sincerely appreciate the five star service review and your recognition of our attention to detail. We strive to deliver a "truly exceptional experience" to every client during every visit. We appreciate your loyalty. Thank you for choosing Coastal Kia! We are here if you need anything. It is wonderful to hear you were able to take advantage of our Customer Lounge Experience. Thanks again!

January 12, 2020

Took my vehicle in for maintenance and everyone was great. I will definitely be taking my vehicle back for my next round of maintenance. Very professional More

by PITSTAFFYBULL
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Coastal Kia responded

Great! Thank you for the five star service review and wonderful comments We sincerely appreciate the review and want to thank you for choosing Coastal Kia! We look forward to seeing you during your next visit. Please call our team if you need anything. We are here to help.

January 12, 2020

Great service! They offered a complementary car wash, and I joked my carpets needed a clean more than the outside. I was pleasantly surprised when I noticed my car had been washed and vacuumed. They went ab More

by JESSICAHINSON86
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Coastal Kia responded

Fantastic! We appreciate the five star service review and comment, "they went above and beyond!" We strive to deliver a 'truly exceptional experience" to every client during every visit. We are thrilled to hear you were able to take advantage of our Courtesy Wash Program. It is wonderful to hear we exceeded your expectations. Thank you for choosing Coastal Kia! We are here if you need us.

January 12, 2020

Great dealership always helpful and service your kia in a professional and timely manner recommend them highly there sales department is always willing too help and get your deal done More

by BEALL.CHARLES.JR
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason who I bought my kia from
Jan 13, 2020 -

Coastal Kia responded

Thank you for the five star review. It was thoughtful of you to share kudos for both our service and sales department. We have an awesome team that works well together. You are an important part of our Coastal Kia Family and we appreciate you! Thanks again for your trust, loyalty and gracious comments.

January 11, 2020

Great dealership! Always very helpful. Staff very knowledgeable and was able to get appointment right away. Was offered shuttle service to and from also. Thx! More

by 106BEACHCATS
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Coastal Kia responded

Thank you for the five star service review and kudos for our team. We love the comments, "Great dealership! Always very helpful". We are thrilled you were able to take advantage of our Courtesy Shuttle Program. Thank you for choosing Coastal Kia!

January 10, 2020

Everyone is very helpful and knowledgeable about the services offered. They are very nice and make sure you understand everything that they did for you. More

by caitlynagee230
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Jan 13, 2020 -

Coastal Kia responded

Thank you for the gracious comments and five star service review. We appreciate it! We are thrilled our service staff exceeded your expectations. We strive to deliver a "truly exceptional experience" to every client during every visit. Thank you for your business and for servicing your vehicle with a small local business.

January 10, 2020

Allways great service both in the shop and at the counter, very friendly and helpful at all times. Always kept me up to date on service More

by babulink26
Recommend Dealer
Yes
Employees Worked With
Howard, sam
Jan 13, 2020 -

Coastal Kia responded

Great! Thank you for the five star service review and compliments for our service and parts teams. We love the comment, "always kept me up to date on service." We strive to treat our clients the way we want to be treated. Thank you for choosing Coastal Kia!

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