Coastal Kia - Service Center

Perfection ! Perfection as always. They are kind courteous and fast. Visit was little uncomfortable in the waiting area..some new person they hired just stood ther Perfection as always. They are kind courteous and fast. Visit was little uncomfortable in the waiting area..some new person they hired just stood there guarding the snacks and water .felt like she was guarding it all and made it very uncomfortable. She was very courteous and kind. . More

New to Wilmington N.C. BOB and Sam were great! I moved to Wilmington 6 months ago from Knoxville TN and I loved my Kia dealership there so I was scared I wouldn’t get the s BOB and Sam were great! I moved to Wilmington 6 months ago from Knoxville TN and I loved my Kia dealership there so I was scared I wouldn’t get the same great service. I did in spades!! More

Friendly, professional, thorough Overall a great experience. From the time I came in until the time I left, Sam was excellent. Informative, friendly and kept me posted on progress of Overall a great experience. From the time I came in until the time I left, Sam was excellent. Informative, friendly and kept me posted on progress of work More

Awesome service! Coastal Kia staff I spoke with were all helpful in setting up my service appt. Everyone at the service Dept were very nice & generous while I waited. Coastal Kia staff I spoke with were all helpful in setting up my service appt. Everyone at the service Dept were very nice & generous while I waited. Coastal Kia has been awesome ever since purchasing my vehicle! I have truly enjoyed working with the great staff! Thank you all! More

Pleasant Experience I was greeted by Howard as I stepped out of my Stinger and the customer service continued for the duration. Everything requested and more done quickly I was greeted by Howard as I stepped out of my Stinger and the customer service continued for the duration. Everything requested and more done quickly - plus car was spotless. No surprises except the lower than expected bill at the end. More

The Customer Service Rep The Customer Services Rep Howard was very professional. He was able to answer all my questions and was very helpful in coming up with a reasonable co The Customer Services Rep Howard was very professional. He was able to answer all my questions and was very helpful in coming up with a reasonable cost to replace the motor. More

Routine oil change. Sam always knows what my car needs. And recommends what my car will need on my next service date. My service was super quick at this visit. Sam always knows what my car needs. And recommends what my car will need on my next service date. My service was super quick at this visit. More

Upset over the estimate of repairs Bob was friendly and helpful! Being a senior citizen I’m on a limited budget and was surprised at the cost of what I need done! Bob was friendly and helpful! Being a senior citizen I’m on a limited budget and was surprised at the cost of what I need done! More

Great! Good service and people, made sure I was happy and did all the work quickly and professionally. Would highly recommend and the waiting area was comfor Good service and people, made sure I was happy and did all the work quickly and professionally. Would highly recommend and the waiting area was comfortable. More

All of the Service Advisors were friendly We primarily worked with Sam during our visit and he was friendly, professional, and timely. Additionally, we were also assisted by another Service Ad We primarily worked with Sam during our visit and he was friendly, professional, and timely. Additionally, we were also assisted by another Service Advisor when Sam was unavailable assisting another customer and he was also incredibly helpful and friendly. More