Coastal Kia - Service Center
Wilmington, NC
3,383 Reviews of Coastal Kia - Service Center
Bob Tomlin was the best! Very prompt service, amazing shine put on our car, and Bob found unbeknownst to us the repair was all under warranty! Being on vacation from Maine and Very prompt service, amazing shine put on our car, and Bob found unbeknownst to us the repair was all under warranty! Being on vacation from Maine and passing through, we couldn't be more pleased with the friendly and prompt service we received from your A-1 employee Bob Tomlin. Give him a raise, he's a keeper in todays society of lackadaisical work force that we've all experienced. Pleasant experience all around! Thanks again! More
I was able to practice my Spanish with Uber in the sales division. I talked to my accountant for an hour. And I caught up with my friends in Peru. Please tell Sam these surveys are too long. Was this division. I talked to my accountant for an hour. And I caught up with my friends in Peru. Please tell Sam these surveys are too long. Was this supposed to be about my service...it was great as well. Jessica Biel More
Sam in Service was professional and kept me informed of my car's progress. His attitude has always been pleasant and he represents his Coastal Kia highly my car's progress. His attitude has always been pleasant and he represents his Coastal Kia highly More
Oil change I took my 2019 Sorento in for its first oil change. The service guy was very pleasant as usual. He told me it would be an hour to an hour and a half. I took my 2019 Sorento in for its first oil change. The service guy was very pleasant as usual. He told me it would be an hour to an hour and a half. I was pleasantly surprised it didn’t take nearly that long. Everyone there has always been very nice and very helpful. This is my 2nd Kia I have bought from there. I would and have highly recommended buying a vehicle from them. More
From the time I pulled up I was greeted and felt very comfortable. I was given a Kia keychain and was made to feel important. Thy guided me through the steps I needed to take to keep my Kia Sportage in g comfortable. I was given a Kia keychain and was made to feel important. Thy guided me through the steps I needed to take to keep my Kia Sportage in good condition. I will definitely go back everytime I need service More
Bob in your Service Department is the best employee you have. I have two Kia’s and every time I bring my car in for service Bob goes out of his way to accommodate me and get me out of there in a timely fa have. I have two Kia’s and every time I bring my car in for service Bob goes out of his way to accommodate me and get me out of there in a timely fashion. If I own a business I would want employees like Bob More
Not great with communication, didn’t do anything to make us want to return. Didn’t wash the car, but other cars were washed after service... not sure why? Not a bad experience, but with so many other option us want to return. Didn’t wash the car, but other cars were washed after service... not sure why? Not a bad experience, but with so many other options, I’d work on customer service for sure. More
Very friendly staff. Very efficient. received call after fixing the car to make sure everything was fixed and running smoothly would totally recommend. Very courteous fixing the car to make sure everything was fixed and running smoothly would totally recommend. Very courteous More
The car was ready to pick up in the time they said. Car was serviced and all the work was done in a timely manner. Sam W. is a very attentive and nice service employee. I would recommend the Kia servi Car was serviced and all the work was done in a timely manner. Sam W. is a very attentive and nice service employee. I would recommend the Kia service. More
Brought car in for regular & 60,000 mile maintenance. Great service as usual! Truly appreciate the shuttle to & from work. Was called when issue other than what was previously discussed arose. All work Great service as usual! Truly appreciate the shuttle to & from work. Was called when issue other than what was previously discussed arose. All work was done timely. Car sparkled when it was brought to me! Awesome experience. Thank you. 😀 More