Coastal Kia - Service Center
Wilmington, NC
3,135 Reviews of Coastal Kia - Service Center
Service 10/22 Service was amazing (oil change). Staff were great service performed timely manner. Car wash was a bonus. Service dept. strives for continuous improve Service was amazing (oil change). Staff were great service performed timely manner. Car wash was a bonus. Service dept. strives for continuous improvement and it is evident they are succeeding. More
Customer review in Service Center. Very polite greeting from Sam at Service Center. He kept me well updated regarding progress and projected time of completion. I didn’t even have an ap Very polite greeting from Sam at Service Center. He kept me well updated regarding progress and projected time of completion. I didn’t even have an appointment and he worked me right in! My car was washed and that meant everything to me. Thanks Sam! 😊 More
Recall work My engine seized due to recalled bearings. What I thought was going to be a long process took less than a week. Very impressed with the work done and My engine seized due to recalled bearings. What I thought was going to be a long process took less than a week. Very impressed with the work done and the quality of the service staff. More
Awesome Coastal Loa was not only very nice, but they were very quick as well. I have had some pretty bad experiences with dealerships, bur Coastal Kia took ca Coastal Loa was not only very nice, but they were very quick as well. I have had some pretty bad experiences with dealerships, bur Coastal Kia took care of me. All of the employees that I spoke with were very nice and sincere. They also had my car returned to me in a very timely manner. I would definitely recommend this dealership. Thank you Coastal Kia! More
Very good and nice people there Well I took my Niro for an oil change and alainment it was done with time to spare Sam was great and Phil was too Well I took my Niro for an oil change and alainment it was done with time to spare Sam was great and Phil was too More
Good service , good people. KIA efficiently serviced my vehicle and returned it freshly washed. The dealer grounds and adjacent properties are completely packed wi , good people. KIA efficiently serviced my vehicle and returned it freshly washed. The dealer grounds and adjacent properties are completely packed with cars, including up and down both sides of the border streets. Expansion or an alternate site should be looked into. More
Tail gate Brought in my van witt a tail gate issue. Fixed propmpty and with no issues. Appreciate the Good communication and friendly service. Thanks you Sam Brought in my van witt a tail gate issue. Fixed propmpty and with no issues. Appreciate the Good communication and friendly service. Thanks you Sam More
Same day service. I called earlier in the day for an appointment later in the day. Robert was so accommodating and friendly. I arrived on time and waited while my car I called earlier in the day for an appointment later in the day. Robert was so accommodating and friendly. I arrived on time and waited while my car was serviced. This being my first service for my 2020 Sportage and was completely satisfied. They even washed it. More
Fast, friendly and professional. Coastal Kia has been very helpful and the staff are professional when it came time to purchase my Kia and service it. Also they understand the meaning Coastal Kia has been very helpful and the staff are professional when it came time to purchase my Kia and service it. Also they understand the meaning of time and they'll get you in and get you out with their service. More
Feels like I get my Jag serviced Okay, okay, it’s no surprise to the team at Kia that ‘Professional, courteous, service with a smile’ is standard but it feels like I’m driving a car o Okay, okay, it’s no surprise to the team at Kia that ‘Professional, courteous, service with a smile’ is standard but it feels like I’m driving a car of much higher elite status. Nope, just me and my Kia Forte! But everyone, Sam, Bob and now Howard are treating me like some Gold standard customer. For the record, since the first day I drove my brand new car off the lot to now Officially 118,000 miles. GIVE THESE GUYS A RAISE OR GIVE ME WHAT THEY ARE TAKING!!! More