Coastal Kia - Service Center
Wilmington, NC
3,135 Reviews of Coastal Kia - Service Center
Dead battery Sam was professional and caring as always. Calling to check on the service afterwards!! He told me exactly what to do when I called to ask what to do. Sam was professional and caring as always. Calling to check on the service afterwards!! He told me exactly what to do when I called to ask what to do. More
Satisfaction! This is my fifth Kia Sorento, so what does that tell you. Sam has helped me with the last three or four since Brooke left (who was also excellent to d This is my fifth Kia Sorento, so what does that tell you. Sam has helped me with the last three or four since Brooke left (who was also excellent to deal with). He is dependable, courteous, professional and handsome. Come to think of it I have never had a less than professional employee help me at Kia. Keep up the good work. You are blessed Pat Koballa to have such a staff. More
Great experience The staff is friendly, knowledgeable and keeps you informed every step of the way. I am never kept waiting. Waiting room is clean and comfortable. The staff is friendly, knowledgeable and keeps you informed every step of the way. I am never kept waiting. Waiting room is clean and comfortable. More
Great! Quick, easy and painless! Got my car in with no notice to address a recall issue. Done within a few hours. Couldn't have asked for better service. Quick, easy and painless! Got my car in with no notice to address a recall issue. Done within a few hours. Couldn't have asked for better service. More
Awesome service. Trunk latch on our 2017 Kia Optima broke and trunk wouldn't latch. Called the service department and was told to bring it right in. Was in and out in Trunk latch on our 2017 Kia Optima broke and trunk wouldn't latch. Called the service department and was told to bring it right in. Was in and out in less than one hour. Everyone in the service department was excellent to deal with. I even received a follow-up phone call a few days later to see if everything was okay. I couldn't be happier. Would highly recommend them. More
New Kia Oil Change Th staff was very friendly and helpful but having an appointment and it taking over and hour for an oil change is a little long for the labor required Th staff was very friendly and helpful but having an appointment and it taking over and hour for an oil change is a little long for the labor required/. More
SERVICE The staff are very friendly and helpful. The work is neat and prompt . The only drawback is the cost of some of the preventive maintenance is pricey The staff are very friendly and helpful. The work is neat and prompt . The only drawback is the cost of some of the preventive maintenance is pricey that is suggested by the manufacturer. Thanks Howard More
Excellent dealership. This dealership is friendly, courteous, accommodating and efficient. They offer transportation to anywhere. Their waiting room is bright and cheery This dealership is friendly, courteous, accommodating and efficient. They offer transportation to anywhere. Their waiting room is bright and cheery with water, coffee and snacks. More
OIL AND FILTER CHANGE COASTAL SERVICE DID A NICE JOB WITH OIL CHANGE. WAITING ROOM WAS VERY COMFORTABLE. CAR WAS WASHED AND READY WHEN EXPECTED. SERVICE PERSONNEL WERE VER COASTAL SERVICE DID A NICE JOB WITH OIL CHANGE. WAITING ROOM WAS VERY COMFORTABLE. CAR WAS WASHED AND READY WHEN EXPECTED. SERVICE PERSONNEL WERE VERY POLITE. More
Prompt, dedicated service. Very professional. I was pleased , respected and not pushed into anything. I was given an explanation of what was to be done and afterwards was given materials for my r I was pleased , respected and not pushed into anything. I was given an explanation of what was to be done and afterwards was given materials for my records. Was led to my car and thanked for coming in. More