Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Coastal Kia - Service Center
Wilmington, NC
2,922 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,922 Reviews of Coastal Kia - Service Center
Sort by
October 24, 2019
Great! Quick, easy and painless! Got my car in with no notice to address a recall issue. Done within a few hours. Couldn't have asked for better service. Quick, easy and painless! Got my car in with no notice to address a recall issue. Done within a few hours. Couldn't have asked for better service. More
by POWELLBRANDON89
Verified CustomerEmployees Worked With
Helpful October 24, 2019
Awesome service. Trunk latch on our 2017 Kia Optima broke and trunk wouldn't latch. Called the service department and was told to bring it right in. Was in and out in Trunk latch on our 2017 Kia Optima broke and trunk wouldn't latch. Called the service department and was told to bring it right in. Was in and out in less than one hour. Everyone in the service department was excellent to deal with. I even received a follow-up phone call a few days later to see if everything was okay. I couldn't be happier. Would highly recommend them. More
by JODEBRY
Employees Worked With
October 24, 2019
New Kia Oil Change Th staff was very friendly and helpful but having an appointment and it taking over and hour for an oil change is a little long for the labor required Th staff was very friendly and helpful but having an appointment and it taking over and hour for an oil change is a little long for the labor required/. More
by DEC68
Employees Worked With
October 24, 2019
SERVICE The staff are very friendly and helpful. The work is neat and prompt . The only drawback is the cost of some of the preventive maintenance is pricey The staff are very friendly and helpful. The work is neat and prompt . The only drawback is the cost of some of the preventive maintenance is pricey that is suggested by the manufacturer. Thanks Howard More
by DENNISMCGAHA
Employees Worked With
October 23, 2019
Service 10/22 Service was amazing (oil change). Staff were great service performed timely manner. Car wash was a bonus. Service dept. strives for continuous improve Service was amazing (oil change). Staff were great service performed timely manner. Car wash was a bonus. Service dept. strives for continuous improvement and it is evident they are succeeding. More
by ronne
October 23, 2019
Excellent dealership. This dealership is friendly, courteous, accommodating and efficient. They offer transportation to anywhere. Their waiting room is bright and cheery This dealership is friendly, courteous, accommodating and efficient. They offer transportation to anywhere. Their waiting room is bright and cheery with water, coffee and snacks. More
by skc_greek
October 23, 2019
Prompt, dedicated service. Very professional. I was pleased , respected and not pushed into anything. I was given an explanation of what was to be done and afterwards was given materials for my r I was pleased , respected and not pushed into anything. I was given an explanation of what was to be done and afterwards was given materials for my records. Was led to my car and thanked for coming in. More
by LAINETURNER236 Laine Turner
Employees Worked With
Howard
October 23, 2019
OIL AND FILTER CHANGE COASTAL SERVICE DID A NICE JOB WITH OIL CHANGE. WAITING ROOM WAS VERY COMFORTABLE. CAR WAS WASHED AND READY WHEN EXPECTED. SERVICE PERSONNEL WERE VER COASTAL SERVICE DID A NICE JOB WITH OIL CHANGE. WAITING ROOM WAS VERY COMFORTABLE. CAR WAS WASHED AND READY WHEN EXPECTED. SERVICE PERSONNEL WERE VERY POLITE. More
by JRSMITH2012
Employees Worked With
October 22, 2019
Good service , good people. KIA efficiently serviced my vehicle and returned it freshly washed. The dealer grounds and adjacent properties are completely packed wi , good people. KIA efficiently serviced my vehicle and returned it freshly washed. The dealer grounds and adjacent properties are completely packed with cars, including up and down both sides of the border streets. Expansion or an alternate site should be looked into. More
by John P
Employees Worked With
Bob
October 22, 2019
Tail gate Brought in my van witt a tail gate issue. Fixed propmpty and with no issues. Appreciate the Good communication and friendly service. Thanks you Sam Brought in my van witt a tail gate issue. Fixed propmpty and with no issues. Appreciate the Good communication and friendly service. Thanks you Sam More
by DSB1218
Employees Worked With
Sam is always helpful! Thanks Sam!
