Coastal Kia - Service Center
Wilmington, NC
2,887 Reviews of Coastal Kia - Service Center
As requested and on time. Very easy to work with. Thanks My 2017 Cadenza was in need of some factory warranty work. We were just about to leave on a vacation and parts were not available. Howard made arrange My 2017 Cadenza was in need of some factory warranty work. We were just about to leave on a vacation and parts were not available. Howard made arrangements with parts dept. and informed me when he was ready. I returned from vacation and contacted him to set up the repair. Attention to detail was outstanding. Great job. Thank you for your attention. More
On time, efficent...commuicated work done with explanation! Because I am a customer service advocate and appreciate sales/service taking time to explain service done. I have not been disappointed in my initial Because I am a customer service advocate and appreciate sales/service taking time to explain service done. I have not been disappointed in my initial dealing with Coastal Kia when I leased the car in October of 2018, and have been in for service during 2019. More
Awesome service Awesome service, as I pulled up I was greeted with friendly staff. Answered all my questions and offered us a ride to anyplace I needed to go. Tol Awesome service, as I pulled up I was greeted with friendly staff. Answered all my questions and offered us a ride to anyplace I needed to go. Tol us where to wait with free snacks and coffee. Great dealership to do business with. Thank you KIA More
Fabulous!!!!! Was in and out with exceptional service.... Very helpful and informative when answering questions. Will go back anytime!!!! Was in and out with exce Was in and out with exceptional service.... Very helpful and informative when answering questions. Will go back anytime!!!! Was in and out with exceptional service.... Very helpful and informative when answering questions. Will go back anytime!!!! More
Great Job Dropped my car off the night before and it was in the shop that day. I was called about a problem/part that was not in stock. Received part the next d Dropped my car off the night before and it was in the shop that day. I was called about a problem/part that was not in stock. Received part the next day so they worked hard so that I was only without my car for only 1 day. More
Great service! Fantastic job! Greeted me at the door and then got the job done way ahead of time. Although I had a ride they offered the shuttle as well Fantastic job! Greeted me at the door and then got the job done way ahead of time. Although I had a ride they offered the shuttle as well More
excellent service Staring with your sales department the best salesman Kelvin. The service department is much better than it was in the past (different dealership nam Staring with your sales department the best salesman Kelvin. The service department is much better than it was in the past (different dealership name ) was very please the way Bob in service spoke with and treated me with respect and the prompt service. Thank you More
Kia Optima service Sam met me at the car and greeted me with professional kindness. I felt important and welcome simultaneously. I am never disappointed with Kia Servi Sam met me at the car and greeted me with professional kindness. I felt important and welcome simultaneously. I am never disappointed with Kia Service Center. A great all around experience. More
Great Service Bob at Coastal Kia was awesome. Explained all the details of the service that my car needed and recommended other services for the future. Overall awe Bob at Coastal Kia was awesome. Explained all the details of the service that my car needed and recommended other services for the future. Overall awesome visit , will be back More
Short wait..reasonable price Very good service department. Sam has been there awhile and is customer oriented. The visit was a walk-in, however, I was kept informed of progress, w Very good service department. Sam has been there awhile and is customer oriented. The visit was a walk-in, however, I was kept informed of progress, wait was minimal and quality was great. More