Coastal Hyundai

Complete and total incompetency I could not possibly be more outraged at this company, more specifically their service department. I purchased a 2015 Mitsubishi Outlander Sport from I could not possibly be more outraged at this company, more specifically their service department. I purchased a 2015 Mitsubishi Outlander Sport from their Mitsubishi dealership, in August of 2015. The car had less than 500 miles on it when I had it towed to them. My complaint was that there was intermittent, massive vibrating happening. When I say massive, think of driving over rumble strips on steroids. They looked at the car and told me there was no problem. I insisted they keep looking. I again was told to come get the car, there was no problem. It wasn't until I got upset and insisted they keep the car, did they finally find a bad valve in my CVT. That valve had to be ordered and I was without my brand new car for 4 days. Fast forward a few months and I brought the car back to them. I told them the car was coming to an almost complete stop, instead of coasting, when I took my foot off the gas. Once again I was told there was no problem and once again I asked them to keep looking. They refused, and essentially told me I was crazy. They sent me home with the car. Now the car is 13 months old and has 11k miles on it and wouldn't you know I got a recall notice in the mail?! Seems that the issue, when corrected, will fix the very thing they told me wasn't happening! This issue, left unfixed, posses a fire hazard! A FIRE HAZARD!!! I drive my kids around in this car! One would think that if they had truly looked over the car, they would have found the problem BEFORE it became a recall! The fact that they didn't, just proves to me that they are either a bunch of totally incompetent mechanics, or just a bunch of disgusting liars who don't care if they put people in cars that can cause serious injury or death. Who knows what the long term damage will be for he length of time I drove it with this safety issue. I no longer live in the area and will have to take the car to the nearest Mitsubishi dealership, which is 45 minutes away. I can only pray that those mechanics are worth the pay checks they earn. Beware of these people. If I could have given them zero stars I would have. More

Excellent Dealership Great staff...the management, the sales team, the finance manager, and all of the maintenance department. I have bought 11 cars from this dealership a Great staff...the management, the sales team, the finance manager, and all of the maintenance department. I have bought 11 cars from this dealership and have recommended it to many of my friends. More

Recommendation I would, without any hesitation, recoomend to family and friends that when they are in the market for a new Hyundai, to visit Coastal Hyundai. I would, without any hesitation, recoomend to family and friends that when they are in the market for a new Hyundai, to visit Coastal Hyundai. More

2017 Hyundai Sante fe Bill was wonderful. He answered every question, was terrific with my kids, and made sure we were comfortable with our new car. I highly recommend usin Bill was wonderful. He answered every question, was terrific with my kids, and made sure we were comfortable with our new car. I highly recommend using Bull as a saleman. He will definitely take good care of you and your needs. More

Hyundai experience Great service; staff very friendly, showroom presentation good and comfortable environment. John Lyons is exceptional and also his assistant, Anthon Great service; staff very friendly, showroom presentation good and comfortable environment. John Lyons is exceptional and also his assistant, Anthony. Will definitely be coming back for my next Hyundai. More

Your not only buying a car,your getting friendship My wife and I have been customers of Gene for many years We would not go to anyone else The whole crew is fabulous,Louie ,spike,Sean and Jeff The serv My wife and I have been customers of Gene for many years We would not go to anyone else The whole crew is fabulous,Louie ,spike,Sean and Jeff The service dept is fabulous They make it very easy to get things done More

Excellent All I can say is good everything between my uncle and i we have purchased 5 cars at your dealership from start to finish pleasant and the finance guy All I can say is good everything between my uncle and i we have purchased 5 cars at your dealership from start to finish pleasant and the finance guy More

Great Experience! We are repeat customers of Coastal Hyundai. Sean, John, and Gary were a pleasure to work with - they are extremely professional and informative. The We are repeat customers of Coastal Hyundai. Sean, John, and Gary were a pleasure to work with - they are extremely professional and informative. The sales department and the service department are both exceptional and we would highly recommend Coastal Hyundai. More

2017 Hyundai A very friendly professional staff. All my questions were answered in a timely manner. The incentives were fabulous and was the main reason for my A very friendly professional staff. All my questions were answered in a timely manner. The incentives were fabulous and was the main reason for my upgrade to the 2017 model. I did not like the bombardment of verbal, written and email reminders to complete this survey with suggestions to give a 100% to the sales rep. All that does is taint my line of thinking. More