Coastal Chrysler Dodge Jeep Ram

THEIR LIES COST ME MONEY Called this dealership on a used truck they had for sale on the internet. I asked about the truck , where it was from and how the engine sounded becau Called this dealership on a used truck they had for sale on the internet. I asked about the truck , where it was from and how the engine sounded because it had high mileage. I was told the engine sounded great had no noises , knocks or ticks. I emailed this dealership with a cash offer for the truck. a salesman Guy Raynak emailed me back saying they accept my offer. I had more emails and phone calls confirming they accept cash offer with them and also stated I would becoming from Michigan. I drove all the way from Michigan to find the truck engine had a valve lifter ticking , other issues and to top it off salesman Guy Raynak wanted to charge me 500 dollars on top of my cash offer not including tax and title ! Did he really think I made a cash offer and then when I got there I would gladly pay more ? He could have been honest and told me this before I drove a 1000 miles. or maybe he should not have accepted my offer in the first place. But since they did accept my cash offer they should have honored it. Not to mention the lies about the engine. Did not buy truck and left, called back dealer thinking I'll talk to the owner and get this cleared up after all I had the emails from the salesman that show the truth. got a man named Mike who said he was the owner. he didn't give two cents I drove a 1000 miles from Michigan, thought charging more was fine and praised his truck to high heaven. Bottom line is their LIES cost me money and my time going there. They advertise Honesty , Integrity and Family Values ? does this sound like any of that ? So beware if you decide to shop for a car at Pappadakis Chrysler. get everything in writing and make sure its notarized !! More

Review of this dealership My goal for this review is to share my less than favorable experience with others as well as this dealership. I contacted the dealership via their web My goal for this review is to share my less than favorable experience with others as well as this dealership. I contacted the dealership via their website on a Jeep Wrangler that I was interested in test driving. I was pleased with the prompt response via email letting me know that my request for a test drive was received and when I replied asking to come over the next day (Monday at 11 am) to test drive that particular vehicle , I was sent a reply with a 'yes'. Upon arriving at the dealership, I entered the dealership and was not greeted promptly until a salesman by the name of Guy walked by and I told him I was looking for the salesman that I had been in touch with via email, and it was this salesman. He proceeded to take a copy of my driver license, for the test drive, and as I was waiting to check out the Wrangler, this salesman returned and said the vehicle was sold on Saturday. I was surprised since I asked via email to make sure the vehicle was there in order to set up an appointment for test drive prior to my driving an hour on my day off to come visit this dealership. Why then make a copy of my driver license and then tell me that vehicle was sold? I asked about other vehicles similar to this one and I found the salesman not very helpful. In fact, when I returned home later that day, I received an email thanking me for coming to the dealership and this email contained a picture/information of the Jeep Wrangler that I was hoping to test drive.....Why? I read mostly good things on cars.com regarding this dealership, but also a few comments that were less than favorable. I did not see any reviews on this dealer rater website , so I thought I would share my experience in the hope that the salesman/dealership may learn from this as well as others thinking about a vehicle purchase at this dealership. My reasons for giving a 2-3 out of 5 include the less than positive experience received during my one and only time visiting this dealership...the salesman was pleasant but seemed disinterested in helping me. I would also offer the following: Make sure the vehicle is on the lot before allowing a customer drive to your dealership. More