Coastal Chrysler Dodge Jeep Ram

Disappointed Going to this place almost two years. All good. This time went for oil change and tire rotation. Oil change went ok. The rotation not so well. They co Going to this place almost two years. All good. This time went for oil change and tire rotation. Oil change went ok. The rotation not so well. They couldn't get the wheel locks off (damaged one). They didn't tell me they didn't do the work and charged me for the completed job anyway. I caught it and got a partial refund. Called the management about the incident but they won't take the call or call back. Too bad. More

POOR CUSTOMER SERVICE My husband and I purchased a CERTIFIED PREOWNED vehicle on 02.08.16 and the headlights already went out after having the car for two weeks. Dealership My husband and I purchased a CERTIFIED PREOWNED vehicle on 02.08.16 and the headlights already went out after having the car for two weeks. Dealership refusing to fix. On top of that, the car didn't come with floor mats. We definitely REGRET going there. Please CHOOSE ANOTHER DEALER. More

The most Awesome!!!! Dealership My husband and I we're at many Dealerships around the Panama City Fl area and the experience was beyond horrible. We recieved a email from Pappadakis My husband and I we're at many Dealerships around the Panama City Fl area and the experience was beyond horrible. We recieved a email from Pappadakis Dealership and my husband noticed a 2014 Dodge he might be interested in. I was so against dealerships with all the high pressure pitches,and lies and not to mention they always wanted to put you in something other then you were looking for. we went into Pappadakis and the salesman named Guy he was quick to show us the vehicle we came to see and the price on the was true and there prep charge was so low compared to the dealerships. After about 30 minutes he had us approved and in 1 hour and 15 minutes we were out the door with our new Dodge. I will purchase all of our vehicles from Pappadakis from this day forward..... More

Unethical Buisness This business has the worst customer service and I would not recommend this business to anyone, please do not spend your money there! The maintenance This business has the worst customer service and I would not recommend this business to anyone, please do not spend your money there! The maintenance department is a joke and they over charge for repairs that are not needed. I was recently charged hundreds of dollars more than what a repair should have cost and their so called "repair" did not correct the problem. The owner of this dealership is a joke and is only providing you good customer service as long as your spending money, but as soon as you have a concern, no one will answer your phone call. I spent almost a $1000.00 for a vehicle repair and my car still would not crank a day later, and their dealership would not even return my phone calls after I spent the money. Do not waste your money here, take your vehicle to professionals! More

Terrible Saw a vehicle i liked online at this dealership. Went in for a test drive. I asked the salesman if I could see the vehicle. The salesman took my dr Saw a vehicle i liked online at this dealership. Went in for a test drive. I asked the salesman if I could see the vehicle. The salesman took my drivers license and ran a credit check on me without my consent or knowledge. I was asked if I am going to buy the vehicle and I said I want a test drive. The salesman then told me that I was not permitted to test drive a vehicle unless I commit to buy. Dishonesty, ineptitude, or bad sales tactics? I don't know but I am never going back and everyone I know will hear this story. More

unethical dealings via internet and phone My nephew was attempting to purchase a car thru phone and email, he had my permission to use my credit card to place $500 deposit but was told they wo My nephew was attempting to purchase a car thru phone and email, he had my permission to use my credit card to place $500 deposit but was told they would either have to speak to me and I would need to supply them with a copy of my drivers license before they could process the transaction. I had done neither as he was not able to complete the transaction due to a banking document that would need to arrive and it was to take 7 days via mail to obtain, in the interim Pappadakis called and said they had another buyer and if he could not come within the next day they would not hold the vehicle. Needless to say it was not feasible to complete the transaction within the next day due to the document that was needed for the bank.however Pappadakis went ahead and charged my credit card for the $500. I think this is ethically wrong and I would not recommend anyone doing business with this company! More

Good folks Joe P is the kind of business owner who comes out if his office to welcome you & is genuinely appreciative of your business. The free car wash with se Joe P is the kind of business owner who comes out if his office to welcome you & is genuinely appreciative of your business. The free car wash with service & benefits like free roadside service protection with oil change encourages you to return. Guy is a great salesman who will truly find what you want at the right price. Highly recommend! More

Bad customer service I went there today to get a oil change i was told one price and said ok when i got to the window to pay it was 3 times the price i was told i will nev I went there today to get a oil change i was told one price and said ok when i got to the window to pay it was 3 times the price i was told i will never in my life go back there that was a total RIP off and they have the nerves to have a superlube paper on the wall that says rip off no they should have their own paper up there that says RIP off More

Shady Dealership Stopped in because I was interested in a vehicle they had on the internet. Got to dealership bright and early walked in past a big fan drying out t Stopped in because I was interested in a vehicle they had on the internet. Got to dealership bright and early walked in past a big fan drying out the moisture in the place and saw a man on a computer and asked if he was Guy. The man wouldn't give me the time of day. later found out he was the owner Joe. must have been his email's or his web browsing was more important than me. Waited around like a fool until Guy showed up. After looking at the vehicle and test driving it a block which was ridiculous , maybe because there was no gas in the car. decided it was over priced and a piece of crap not to mention when I opened the hood to look at the engine someone had left an empty bottle of radiator stop leak laying there ? The place is a joke ! More

Awesome experience! I was driving home and saw the vehicle from the road. I stopped to take a quick look. I was met in the parking lot by a very pleasant individual, who I was driving home and saw the vehicle from the road. I stopped to take a quick look. I was met in the parking lot by a very pleasant individual, who I later learned was the owner, Joe. He opened the vehicle and let me look at it. No pressure, no hassle. Unfortunately, I wasn't prepared to do business that day, so I told him I would return the next day, we only exchanged first names and a handshake. The next day I arrived at the dealership around 11:30am and drove away in my new vehicle before 1pm. I received kind and friendly service...not too many dealerships would work through lunch, but they did and they did so with great attitudes. I told the salesman what I wanted to do, and they made it happen...no haggle no hassle. I have bought several vehicles over the years and have always dreaded the "dealership" experience. I have to say though, this was different. The next time I buy a vehicle, this will be the place. Very happy with the vehicle and the service! More