Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Coastal Chevrolet Santa Barbara - Service Center

Santa Barbara, CA

4.3
137 Reviews
Call Service Center (805) 456-8793

137 Reviews of Coastal Chevrolet Santa Barbara - Service Center

Sort by
October 20, 2024

Had terrible customer service, with zero communication. Would not ever recommend to anybody I know More

by CASHTYLER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Ybarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. Here at Coastal Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (866) 285-8498 to discuss ways we can better serve you in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 18, 2024

Exceptionally Professional ! Prompt and Courteous service ! Both Service Manager Jason & Daniel are always there to solve my Car issues! Thanks More

by IGUERINTU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello, we're happy you found our staff to be so supportive during your service visit. We strive for 100% satisfaction, and it is gratifying to see you had such a positive experience Coastal Chevrolet. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 18, 2024

Service was prompt, courtesy ride offered, and check out was quick. Clay was excellent, courteous, and efficient. More

by IMALCC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Coastal Chevrolet Santa Barbara responded

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 16, 2024

Best personalized service delivered with a caring human touch. They expedited the service while I waited.Exceeding my exoectations. More

by DEEBEEDOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Coastal Chevrolet Santa Barbara responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Coastal Chevrolet and we hope to see you again soon!

October 15, 2024

Jorge is excellent very well with communication and in timely manner! Will definitely recommend him to everyone!! More

by KMon805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Coastal Chevrolet Santa Barbara responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you for the recommendation, and have an amazing day!

October 13, 2024

My oil change was quick and efficient, I was able to wait in the lobby, thank you for your service. More

by BETHYS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Coastal Chevrolet Santa Barbara responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2024

Process was very efficient and worked well. The service representative was professional and very polite. More

by JWSTERRITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Diaz Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Coastal Chevrolet Santa Barbara responded

Thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 11, 2024

Jorge was not very good at his job in terms of communication and following up with the customer. Me. I'd appreciate if you keep my name out of it. Just for future interactions. Thank you More

by SCOUTKTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Coastal Chevrolet Santa Barbara responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2024

Absolutely a great service provided with minimum effort on my part. Thank you for all your help! More

by DOEYKELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 06, 2024

Professional management, receptionist friendly and professional, service representative friendly and professional clear communication skills. Excellent shuttle service and excellent drivers. More

by JCSANCHEZ94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charley Diaz Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Coastal Chevrolet Santa Barbara responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Coastal Chevrolet! If you have any further questions, please give us a call. We're always happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

1
2
3
...
14