Coad Toyota Paducah

#coadtoyotapaducah,ky I took my 2012 Toyota Tundra into Coad Toyota in Paducah, Ky on September 4th to get valve cover gaskets changed on left side of engine and spark plugs replaced because I had a miss f Coad Toyota in Paducah, Ky on September 4th to get valve cover gaskets changed on left side of engine and spark plugs replaced because I had a miss fire on cylinder 6. Was also scheduled to get transmission flush. I was told 1.4 hours for valve cover change and 45 minutes for transmission flush. Appointment was scheduled for 11:45am I arrived at 10:45. After technician got started I got a phone call from Dalen saying the other side needs changed as well. Telling me it would be another 1.5 hours and 180.00 dollars. I gave him the ok to go ahead and fix. So after waiting 6 hours for a 4 hour job. Dalen came and said technician didn't recommend changing transmission fluid. But I have been carrying my truck to this dealership for the last seven to eight years for oil change. It was put in my notes to have transmission flush done. So after seven hours of waiting and being after five o'clock and lights being turned out they brought my truck around for me to leave my truck was running Worse than when I brought it in. After a 45 minute confrontation with Dan the service manager. He said there wasn't nothing he could do because the technician had left and he couldn't give me any kind of vehicle to send me home in. I stopped at 2 different auto part stores and they both said I miss fire on cylinder 8. I got home to find cylinder 8 had not been plugged in an was trapped behind coil and vacuum hose not hooked along with many other things that pictures will show. They sent wrecker to pick up my truck on September 5th. They hooked up all lose parts and truck still wasn't running correctly. Said I needed 2 new coils which wasn't bad before I went in. They wouldn't cover cost or even split cost with me. I contacted Toyota Corporations and filed report. Didn't get any help. So I gave the go ahead and fix. Another 572.00 on top of the 515.00 I had already spent. Dan the service manager called me on September 20th bragging how great the truck was running. So I went to pick it up on September 21. I looked over engine to make sure everything was put back together. Get in truck cranked it and let it run for a few minutes and check engine light came back on. Needless to say I was HOT. Went back in dealership Zachary the service guy was no help. Trentin stepped in and helped me out. He managed to get me a loaner. Dan emailed me on September 24th wasn't man enough to call and let me know what was going on. Wanted to charge me another 1382.76 for 6 more coils and still wouldn't guarantee it would fix the problem. So I talked to JJ Coad the owner hoping to get some help. She called back saying technician told her valve cover gasket was put in up side down before and none of this was there fault. JJ Coad asked when I could return her truck I told September 30th. She said no the F*** I'm not I'm going to bring her F*** truck back today. She said I have dealt with people like for 30 F*** years. Several other F*** bombs. And was going to report her truck stolen if I didn't return by 530pm on September 27th. And I don't never need to come back to her F*** dealership. NEVER USE COAD TOYOTA PADUCAH, KY FOR ANYTHING. More

We were going to buy a 4runner from this dealer. The vehicle came in on a monday and they let us know it was on the lot. My wife at first said she couldnt make it to the lot for a couple of days an The vehicle came in on a monday and they let us know it was on the lot. My wife at first said she couldnt make it to the lot for a couple of days and they said they would hold it. I called back an hour later and said she would be able to come the next day. We were informed that it had just been sold. They lied to us. Needless to say we werent happy! On the bright side though, we found one just like it and paid $2000 less and got more for our trade in. Thanks for nothing Coad Toyota of Paducah! More

My salesperson, Maria Moore, was a delight to deal with. I went through Toyota Smartpath and the whole process was hassle free. First time using this dealership, but it certainly won’t be the last. We were I went through Toyota Smartpath and the whole process was hassle free. First time using this dealership, but it certainly won’t be the last. We were made to feel appreciated and respected by the entire staff. Thank you. More

BZ was absolutely great to deal with. Our 4Runner TRD Off-Road came in earlier that expected, and they had the upgraded parts installed in less than two days, car ready to go. Amazing veh Our 4Runner TRD Off-Road came in earlier that expected, and they had the upgraded parts installed in less than two days, car ready to go. Amazing vehicle, amazing experience, and excellent staff. Ask for BZ when you go, and he will most definitely take care of you. More

Ethan Hines and the rest of the COAD team made my recent purchase easy, stress and hassle free. I would recommend paying them a visit when you are ready for another vehicle. purchase easy, stress and hassle free. I would recommend paying them a visit when you are ready for another vehicle. More

I recently purchased a Chevy Equinox from Toyota Coad, and I couldn't be happier with the experience, thanks to my salesman, Josiah Johnson. From the moment I stepped into the dealership, Josiah was incre and I couldn't be happier with the experience, thanks to my salesman, Josiah Johnson. From the moment I stepped into the dealership, Josiah was incredibly professional, knowledgeable, and attentive to my needs. Josiah took the time to understand exactly what I was looking for and guided me through the entire process with ease. He was patient, answering all my questions and providing detailed information about the vehicle. His expertise and genuine care made me feel confident in my purchase. What truly stood out was Josiah's commitment to customer satisfaction. He went above and beyond to ensure I got the best deal possible and that all my concerns were addressed. Even after the sale, he followed up to make sure everything was going smoothly with my new Equinox. I highly recommend Josiah Johnson to anyone in the market for a new vehicle. His exceptional service and dedication make him a standout in the industry. Thank you, Josiah, for making my car-buying experience a pleasure! More

The service is what keeps me thinking COAD Paducah is the place to go for new or used. Ashley Demoss was awesome this morning. Friendly, thorough and understood the importance of any issue we talked about. 2 place to go for new or used. Ashley Demoss was awesome this morning. Friendly, thorough and understood the importance of any issue we talked about. 20k service was easy and fast. Love COAD Toyota More

BZ completely blew us away. I checked their website for used cars, clicked a few I was interested in, and gave my email and number. Within minutes, I had personalized videos tex I checked their website for used cars, clicked a few I was interested in, and gave my email and number. Within minutes, I had personalized videos texted to my phone from BZ. He had gone out in the rain to show me a thorough walkthrough of the vehicles we were interested in. We ended up purchasing a very nice used car. We will remember them in the future. More

I have never had such a professional and pleasant experience with a car dealership. Every person we met with was courteous and helpful. Robert Joseph, John Williams, Hayden Takacs, and the service experience with a car dealership. Every person we met with was courteous and helpful. Robert Joseph, John Williams, Hayden Takacs, and the service department can be proud of their commitment to serving customers. Thanks to all at Coad Toyota Paducah. More

I recently purchased a Highlander from Coad Toyota from out of town. The sales consultant John was professional and accommodating. Exceptional customer service and communication. If I was local to the area out of town. The sales consultant John was professional and accommodating. Exceptional customer service and communication. If I was local to the area, I would be using COAD Toyota Paducah as my Toyota dealer of choice. More