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Coachella Valley Volkswagen - Service Center

Indio, CA

4.5
116 Reviews

116 Reviews of Coachella Valley Volkswagen - Service Center

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July 14, 2023

Issue was resolved in timely manner friendly Service and on time appreciate those who work there More

by SHAHLA9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jarrold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimee Gutierrez, Jennifer Valencia, Joshua Soto, Julian Salomon, Kevin Romano
July 14, 2023

kevin romano from customers front desk was very nice to me help me and in less the 1 hours i home. 5 stars for him More

by LEO.IORDANESCU
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Romano
July 14, 2023

The staff were very nice & helpful - they got me in and out in a timely manner More

by RHONDARENEE.RAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Gutierrez, Jennifer Valencia, Julian Salomon, Kevin Romano
July 13, 2023

THERE ARE NO WORDS THAT CAN COME CLOSE TO DESCRIBING HOW INCREDIBLE JENNY IS AS A VW SERVICE ADVISOR. AFTER VW'S HORRIBLE MESSING UP OF MY ID.4 WITH THE RECALLS, JENNY GAVE ME BACK THE ID.4 I LOVE!!! THAN More

by GCMILLER21445
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Gutierrez, Jennifer Valencia
July 13, 2023

She was very nice to me help me and everything I need to know about my car More

by LORENA11240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Valencia
July 12, 2023

Amy & Shelley were very helpful when I mentioned my car was acting up and we were getting resdy to move. More

by QUAILBERNICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley in service, Aimee Gutierrez, Jennifer Valencia
July 12, 2023

outstanding service everyone super helpful make you feel like your at home Thank you Jose. vw jose needs a raise asap! More

by a1111xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Romano
July 11, 2023

Asked service dept to be careful to not overfill oil, they did for the second time. Shouldn’t be that difficult More

by STMBIKE
Recommend Dealer
No
Employees Worked With
Steve Jarrold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Valencia
July 10, 2023

Beyond helpful and awesome! Thank you for excellent service and great customer service and care. Very thankful! More

by GoodLove4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Gutierrez, Jennifer Valencia
July 10, 2023

Professional and prompt service! I felt well taken care of, and that my questions were answered. More

by RONNISIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Gutierrez, Kevin Romano