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Coachella Valley Volkswagen - Service Center

Indio, CA

4.5
116 Reviews

116 Reviews of Coachella Valley Volkswagen - Service Center

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June 21, 2024

Well yes I would recommend all my friends go to your dealership thank you all guys More

by Mrcortesp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Gutierrez
May 19, 2024

Great for service. No nonsense. Not so keen in the sales team however. We agreed on a price over the phone, but when I arrived at the dealer a few hours later, they More

by Nobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Valencia
April 27, 2024

We were very satisfied with service dept very helpfull and fair will go back if we need anything More

by vphaysales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niki
April 02, 2024

The service department is the best most honest people I have ever dealt as far as service at a dealership More

by aredd17628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Jarrold
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

The staff were absolutely fantastic and more than willing to assist and there personalities reflect how they enjoy their jobs ! Keep up the great work ! More

by Ronnie Cancilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Gutierrez
October 17, 2023

Terrible communication with the sales staff and the service department. I bought a used vehicle that was sold to me with known flaws!! More

by wdcusc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Radi Abdin
Nov 23, 2023 -

Coachella Valley Volkswagen responded

Thank you for the feedback and sorry that the experience was not to your expectations. We will take your feedback and evaluate our process to better serve our customers. Please don't hesitate to reach out directly to me. Regards Phil

October 16, 2023

Fast, efficient, pleasant and so far well done. But, need a coffee dispenser with some nice Coachella Coffee in it! More

by JOHNHDENLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Gutierrez, Jennifer Valencia
October 16, 2023

Had a check engine light come enroute from Arizona to Disneyland on 10/10/23. After stopping at an Autozone to see what their diagnostic machine would say what was wrong, I decided to continue on and sto More

by JKNAPFEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Valencia
October 15, 2023

I experienced the BEST customer service in the Service Department at Coachella Valley VW! I’ve brought my car in a few times and have always left feeling cared for but Nicole went above and beyond - helpi More

by Abby M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
October 15, 2023

We went early in the morning and we were promptly attended to by a friendly and professional service agent. The service did not take too long and we were able to get on with our day without any probl More

by HARDSTEEL469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Gutierrez
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