Coachella Valley Volkswagen - Service Center
Indio, CA
116 Reviews of Coachella Valley Volkswagen - Service Center
Great for service. No nonsense. Not so keen in the sales team however. We agreed on a price over the phone, but when I arrived at the dealer a few hours later, they No nonsense. Not so keen in the sales team however. We agreed on a price over the phone, but when I arrived at the dealer a few hours later, they had raised the price like it had been baked with yeast in it. More
The service department is the best most honest people I have ever dealt as far as service at a dealership have ever dealt as far as service at a dealership More
The staff were absolutely fantastic and more than willing to assist and there personalities reflect how they enjoy their jobs ! Keep up the great work ! to assist and there personalities reflect how they enjoy their jobs ! Keep up the great work ! More
Terrible communication with the sales staff and the service department. I bought a used vehicle that was sold to me with known flaws!! service department. I bought a used vehicle that was sold to me with known flaws!! More
Had a check engine light come enroute from Arizona to Disneyland on 10/10/23. After stopping at an Autozone to see what their diagnostic machine would say what was wrong, I decided to continue on and sto Disneyland on 10/10/23. After stopping at an Autozone to see what their diagnostic machine would say what was wrong, I decided to continue on and stop at the nearest VW, which was Coachella Valley. Service advisor Jennifer took care of us. She was great and got my car in to be looked at around 130pm. The part that was the problem was in stock and Jennifer got two technicians on it to get my car fixed very quickly actually. I think it was a little over 2 hours which isn't bad for a last minute thing. I appreciate them getting it looked at and fixed in such a short time so my family and I could continue our trip. Thank you so much. More
I experienced the BEST customer service in the Service Department at Coachella Valley VW! I’ve brought my car in a few times and have always left feeling cared for but Nicole went above and beyond - helpi Department at Coachella Valley VW! I’ve brought my car in a few times and have always left feeling cared for but Nicole went above and beyond - helping me replace my windshield, connecting with my insurance broker and leaving me with a lasting impression. Nicole’s skill set with people could be useful in any industry and VW is lucky to have her. When you enter into a dealership, you never know what kind of service you’ll receive and I think Nicole is a great representative of ‘service’ - with a smile! I will feel so much more comfortable bringing my car in knowing that I’m in good hands. And I appreciated the ride from Sven - we had a nice conversation too about his love of cars. Thanks VW! Make sure to value those good hires! More
We went early in the morning and we were promptly attended to by a friendly and professional service agent. The service did not take too long and we were able to get on with our day without any probl attended to by a friendly and professional service agent. The service did not take too long and we were able to get on with our day without any problems. We would recommend Coachella Valley Volkswagon Service Center to whoever asks. More