Coachella Valley Volkswagen

My experience with VW Coachella Valley was positive from start to finish. The staff was very communicative throughout the entire leasing process, keeping me informed every step of the way. I wasn’t sure if start to finish. The staff was very communicative throughout the entire leasing process, keeping me informed every step of the way. I wasn’t sure if I would be able to afford my dream car, but the team worked out all the leasing details and were able to help get me into the ID.4 model I really wanted. When it was time to sign the papers, I truly appreciate the time they took to walk me through everything in detail and help me understand all of the terms and benefits prior to signing. They answered every question I had without hesitation. I would absolutely lease from them again in the future. More

The service department is the best most honest people I have ever dealt as far as service at a dealership have ever dealt as far as service at a dealership More

The staff were absolutely fantastic and more than willing to assist and there personalities reflect how they enjoy their jobs ! Keep up the great work ! to assist and there personalities reflect how they enjoy their jobs ! Keep up the great work ! More

Danny was awesome! Super easy to work with and got me exactly what I was looking for. Ali in finance was great too! Super easy to work with and got me exactly what I was looking for. Ali in finance was great too! More

GREAT SERVICE! !!!! Daniel helped me so much, super patient and funny! He helped me so much throughout the process. I’m so happy with my new car! THANK YOU !!!! Daniel helped me so much, super patient and funny! He helped me so much throughout the process. I’m so happy with my new car! THANK YOU More

Fast, efficient, pleasant and so far well done. But, need a coffee dispenser with some nice Coachella Coffee in it! But, need a coffee dispenser with some nice Coachella Coffee in it! More

Had a check engine light come enroute from Arizona to Disneyland on 10/10/23. After stopping at an Autozone to see what their diagnostic machine would say what was wrong, I decided to continue on and sto Disneyland on 10/10/23. After stopping at an Autozone to see what their diagnostic machine would say what was wrong, I decided to continue on and stop at the nearest VW, which was Coachella Valley. Service advisor Jennifer took care of us. She was great and got my car in to be looked at around 130pm. The part that was the problem was in stock and Jennifer got two technicians on it to get my car fixed very quickly actually. I think it was a little over 2 hours which isn't bad for a last minute thing. I appreciate them getting it looked at and fixed in such a short time so my family and I could continue our trip. Thank you so much. More

I experienced the BEST customer service in the Service Department at Coachella Valley VW! I’ve brought my car in a few times and have always left feeling cared for but Nicole went above and beyond - helpi Department at Coachella Valley VW! I’ve brought my car in a few times and have always left feeling cared for but Nicole went above and beyond - helping me replace my windshield, connecting with my insurance broker and leaving me with a lasting impression. Nicole’s skill set with people could be useful in any industry and VW is lucky to have her. When you enter into a dealership, you never know what kind of service you’ll receive and I think Nicole is a great representative of ‘service’ - with a smile! I will feel so much more comfortable bringing my car in knowing that I’m in good hands. And I appreciated the ride from Sven - we had a nice conversation too about his love of cars. Thanks VW! Make sure to value those good hires! More

We went early in the morning and we were promptly attended to by a friendly and professional service agent. The service did not take too long and we were able to get on with our day without any probl attended to by a friendly and professional service agent. The service did not take too long and we were able to get on with our day without any problems. We would recommend Coachella Valley Volkswagon Service Center to whoever asks. More