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Coachella Valley Volkswagen

Cathedral City , CA

4.6
179 Reviews
Welcome to Coachella Valley Volkswagen At Coachella Valley Volkswagen, our friendly Brand Specialists are dedicated to matching the right vehicle to your preferred driving style. We listen carefully to what you need before recommending an option from our large inventory of new and pre-owned models.
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E. Palm Canyon Drive

Cathedral City , CA

92234

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Showing 179 reviews

June 21, 2023

I have purchased 2023 VW ID 4 xxxxxxand everyone at the Dealership was very kind and helpful under new Ownership and it has been a great experience of car purchasing , I would recommend this Dealership to More

by alikhasdaei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Chiranian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Spas, Daniel Velazquez, Jacob Ortiz, Jennifer Valencia, Jose Sevilla, Kevin Romano, Krzysztof Mikuta, Radi Abdin
Jun 23, 2023 -

Coachella Valley Volkswagen responded

Thank you Ali, We appreciate the feedback and hope you enjoy your new vehicle. Please let us know if there is anything else we can do for you. Regards Phil New (Local) Owner

June 15, 2023

Entire staff is absolutely GREAT! !!! Joe in the finance department really helped me understand what all the paperwork was!!! Would recommend C V Volkswagen to EVERYONE without he More

by wps9955
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Chiranian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Velazquez, David Cincotta, Gary Mallon, Jacob Ortiz, Jose Sevilla, Joseph Pestano, Krzysztof Mikuta
Jun 23, 2023 -

Coachella Valley Volkswagen responded

Thank you for the feedback, Please let us know if there is anything else we can do for you. Regards Phil New (Local) Owner

June 03, 2023

Amazing sales and service staff. Jacob Ortiz is awesome. Service is great too. Would highly recommend. More

by davedd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Ortiz
Jun 23, 2023 -

Coachella Valley Volkswagen responded

Hi Dave, Thank you for the feedback, and we agree "Jacob is awesome"... Please let us know if there is anything else we can do for you. Regards Phil New (Local) Owner

May 30, 2023

Jacob was extremely helpful and went the extra mile to find a car advertised online. More

by Spolarichjessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
Jun 24, 2023 -

Coachella Valley Volkswagen responded

Thank you for your feedback and noticed that the Purchase time and finance experience wasn't 5 stars. We are aware that the timeline for purchasing and/or going through the finance process wasn't very efficient. With your feedback and others, we have implemented a new A2Z process called the POWER of ONE, which makes the process much more seamless and efficient for our customers experience. Thank you again, Phil New (Local) Owner

May 24, 2023

Hate buying cars, but Oscar made it really easy. The dealership made me feel comfortable through the process and I was happy to find that there wasn't any surprises along the way. Save your time and More

by Karen S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Radi Todd
May 23, 2023

I have bought several cars from this store and I only came back because of the great service I get from them. This time was different as I met the new owners and they were very accessible and approachabl More

by Karen S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
melissa
Jun 24, 2023 -

Coachella Valley Volkswagen responded

Thank you Karen for your feedback!! It's always great to hear that the changes we've made have made a positive impact in your experience. Please let us know if there is anything else we can do for you. Regards Phil New (Local) Owner

May 20, 2023

We shopped everywhere for a good used car and I was so happy I stopped at this VW store. Everywhere else had hidden costs, but they stuck with their pricing and it was a great deal! More

by justinecheng12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Radi and Melissa
Jun 24, 2023 -

Coachella Valley Volkswagen responded

Thank you Justine for your feedback. A full transparent customer experience is our number one priority. Hope your enjoying your new ride and if there is anything else we can do for you... just let us know :) Regards Phil New (Local) Owner

May 19, 2023

I spent a lot of time finding the right car and dealer. This store surprised me as it looks like a shady dealer by the reviews. I was greeted and told there are new local owners and they certainly did make More

by J. Lawson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo
May 19, 2023 -

Coachella Valley Volkswagen responded

Thank you J. Lawson, Really appreciate the feedback, as we usually only hear about the bad experiences. We are a new local ownership, and we take pride in creating a meaningful difference in our customer experience. Please tell your friends to try us out :) best regards, Phil Owner (April 19 2023).

May 17, 2023

Best purchasing experience Ive ever had! For someone that hates shopping at dealerships they made the whole process super easy and fun too! More

by karen_Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa, Joseph
Jun 24, 2023 -

Coachella Valley Volkswagen responded

Thanks Karen for the feedback and glad the experience was easy and fun. If there is anything else we can do for you, please let us know. Regards Phil New (Local) Owner

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