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Coachella Valley Volkswagen

Cathedral City , CA

Overview
Employees
Reviews
Vehicles
4.6
179 Reviews
Welcome to Coachella Valley Volkswagen At Coachella Valley Volkswagen, our friendly Brand Specialists are dedicated to matching the right vehicle to your preferred driving style. We listen carefully to what you need before recommending an option from our large inventory of new and pre-owned models.
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E. Palm Canyon Drive

Cathedral City , CA

92234

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Showing 179 reviews

June 24, 2023

Dealership is under new ownership and one could tell. I felt like they were there to help me and not themselves. More

by Rolando
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Spas, Daniel Velazquez, Joseph Pestano
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Jun 24, 2023 -

Coachella Valley Volkswagen responded

Thank you Rolando for your feedback. We are only 60 days new into the store but happy that you felt comfortable with our approach. Customer and Community Focus!! Please let me know if there is anything else we can do for you. Regards Phil New (Local) Owner

June 23, 2023

Jennifer is great. She kept us informed and updated. Very helpful and friendly and informed More

by Charles
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jennifer Valencia
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Jun 23, 2023 -

Coachella Valley Volkswagen responded

Hi Charles, We agree that "Jennifer is Great" :) Appreciate the feedback and please let us know if there is anything else that we can do for you in the future. Regards Phil New (Local) Owner

June 23, 2023

I took my car in for an alignment and oil change. When I received my vehicle it was pulling to the left really bad when I got it back Now my car drives like I'm in sport mode all the time it drives r More

by SSHAYES619
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jennifer Valencia
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Jun 23, 2023 -

Coachella Valley Volkswagen responded

Hi Sorry to hear that your vehicle isn't running right. Please reach back to Jennifer to get you in asap and we can get that handled. Thanks for the feedback. Regards Phil New (Local) Owner

Jun 24, 2023 -

SSHAYES619 responded

Hello Phill I appreciate you reaching back out to me. I'm a bit apprehensive about bringing my car back there. When I have time I'll call. Again thank you for your time.

Jun 24, 2023 -

Coachella Valley Volkswagen responded

I totally understand and appreciate you feeling a little apprehensive to bring it back... However, I want to make sure we make it right and when your ready and comfortable to reach out... Regards Phil

June 23, 2023

Friendly staff who takes time to listen and answer any questions. Love that they rinse your car off after service. Overall, good service place for your VWs. More

by MFRASER0519
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jennifer Valencia
Report | Print
Jun 23, 2023 -

Coachella Valley Volkswagen responded

Thank you for your feedback!! Please let us know if there is anything else we can do for you. Regards Phil New (Local) Owner

June 23, 2023

Service department made me have a great client service experience. Would recommend you guys anytime. More

by BRANDON.MARQUEZ1996
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aimee Gutierrez, Jennifer Valencia, Kevin Romano
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Jun 23, 2023 -

Coachella Valley Volkswagen responded

Thank you Brandon for the feedback. Please let us know if there is anything else we can do in the future. Regards Phil New (Local) Owner

June 23, 2023

They have always been very professional In every expect for sure I will continue to purchase vw More

by HILLSCAB
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aimee Gutierrez, Jennifer Valencia, Kevin Romano
Report | Print
Jun 23, 2023 -

Coachella Valley Volkswagen responded

Thank you for the feedback!! Please let us know how we can continue to help you in the future. Regards Phil New (Local) owner.

June 23, 2023

solid and dedicated team of individuals who seem to be dedicated to customer service and value! More

by NORMANSCHOENFELD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Romano
Report | Print
Jun 23, 2023 -

Coachella Valley Volkswagen responded

Thank you Norman for the feedback. Please let me know if there is anything else that we can do to help you in the future. Regards Phil New (Local) Owner

June 22, 2023

It was great and effective I will bring my car in there again and again. More

by Jasmindesert
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jennifer Valencia
Report | Print
Jun 23, 2023 -

Coachella Valley Volkswagen responded

Thank you for the feedback and please let us know if there is anything else we can do for you. Regards Phil New (Local) Owner

June 21, 2023

Jennifer & Kevin (service dept) are very respectful & thorough. I have been taking my car for service @CVV since my purchase there. More

by KJHESS9
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aimee Gutierrez, Jennifer Valencia, Kevin Romano
Report | Print
Jun 23, 2023 -

Coachella Valley Volkswagen responded

Thank you for your feedback and please let us know if there is anything else we can do for you. Regards Phil New (Local) Owner

June 21, 2023

Despite some difficulties arising during my recall service I am more than satisfied with the customer service I received and they were very accommodating with my schedule and went above and beyond to More

by Ian
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jennifer Valencia
Report | Print
Jun 23, 2023 -

Coachella Valley Volkswagen responded

Thank you Ian for the feedback. Please let us know if you need anything else. Regards Phil New (Local) Owner

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