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Coachella Valley Volkswagen

Cathedral City , CA

Overview
Employees
Reviews
Vehicles
4.6
179 Reviews
Welcome to Coachella Valley Volkswagen At Coachella Valley Volkswagen, our friendly Brand Specialists are dedicated to matching the right vehicle to your preferred driving style. We listen carefully to what you need before recommending an option from our large inventory of new and pre-owned models.
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E. Palm Canyon Drive

Cathedral City , CA

92234

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Showing 179 reviews

July 12, 2023

outstanding service everyone super helpful make you feel like your at home Thank you Jose. vw jose needs a raise asap! More

by a1111xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Romano
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July 11, 2023

Asked service dept to be careful to not overfill oil, they did for the second time. Shouldn’t be that difficult More

by STMBIKE
Recommend Dealer
No
Employees Worked With
Steve Jarrold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Valencia
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July 10, 2023

Professional and prompt service! I felt well taken care of, and that my questions were answered. More

by RONNISIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Gutierrez, Kevin Romano
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July 10, 2023

Beyond helpful and awesome! Thank you for excellent service and great customer service and care. Very thankful! More

by GoodLove4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Gutierrez, Jennifer Valencia
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July 09, 2023

Our initial interaction with the sales team was as expected. The transaction took over four hours. Even after we expressed that we did not have interest in the up sale items, the finance guy was incre More

by enbc08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Cincotta, Jose Sevilla, Joseph Pestano, Krzysztof Mikuta, Radi Abdin
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Jul 09, 2023 -

Coachella Valley Volkswagen responded

Thank you for your feedback. Wondering when you purchased your vehicle as 3 of the individuals you rated are no longer with this company. We have recently purchased the dealership and changing the process to be more respectful of our customers time. Items to protect your investment are 100% optional and shouldn't have been a "pushy process", but more of a fact giving process. Either way, I am sorry that this experience was not up to your expectations. Please don't hesitate to reach out directly to me and I would be happy to see what we can do to assist you. Regards Phil new (local) owner

July 08, 2023

Sell piece of xxxx cars to honest people who are looking to make an invest in their lives. More

by SEANMALLEN87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Chiranian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Lozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Velazquez, David Cincotta, Gary Mallon, Jacob Ortiz, Jose Sevilla, Krzysztof Mikuta, Radi Abdin
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Jul 09, 2023 -

Coachella Valley Volkswagen responded

Sean, thank you for your feedback, but not sure when you bought your vehicle.... Please reach back to me directly and see what we can do to fix the concerns with your vehicle. We just bought the store a couple of months ago and want to make sure we do the right things, even if it happened before us. Thank you Phil new (local) owner

July 08, 2023

Great experience very Proffesional courteous worked out a great deal for my daughter and I More

by bpenny
Recommend Dealer
Yes
Employees Worked With
Ali Khasdaei, David Cincotta
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Jul 09, 2023 -

Coachella Valley Volkswagen responded

Thank you for your feedback, Please let us know if there is anything else we can do for you. Regards Phil new (local) owner

July 08, 2023

Professional and friendly staff. Time estimate of service pretty much on time. Comfortable waiting area. More

by DK_POET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Gutierrez, Kevin Romano
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Jul 09, 2023 -

Coachella Valley Volkswagen responded

We appreciate your feedback. Please let us know if there is anything else we can do for you. Regards Phil new (local) owner

Jul 09, 2023 -

DK_POET responded

Thank you!😊

July 05, 2023

Best saleperson Jose Sevilla he took care of all car needs he was the Best ever More

by SCCCLPZ25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Spas, Ali Khasdaei, Jose Sevilla, Joseph Pestano
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July 05, 2023

Best salesperson we ever had so helpfully and hard working Jose Sevilla great great great More

by SCCCLPZ25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Spas, Jose Sevilla, Joseph Pestano
Report | Print
Jul 09, 2023 -

Coachella Valley Volkswagen responded

We appreciate your feedback and thank you for your trust in our store. Please let me know if there is anything else we can do for you. regards Phil new (local) owner

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