Coachella Valley Volkswagen

James sales person and Caesar general sales manger went above and beyond to get me approved and they stayed well passed closing to make sure I was happy. I started with Moss brothers and the customer ther above and beyond to get me approved and they stayed well passed closing to make sure I was happy. I started with Moss brothers and the customer there was horrible! And I was so impressed how ceaser never gave up when we had trouble with my social number. James is still is helping me after the is final More

Absolutely an amazing experience with Rob in the service department at this location. I had owned VW's in the past and left the brand for 10+ years. Recently decided to come back; however, had a minor issue department at this location. I had owned VW's in the past and left the brand for 10+ years. Recently decided to come back; however, had a minor issue that needed attended to. Went to another dealer (not in town) and had a horrible experience. Decided to come to Coachella Valley VW, as my neighbor had recommended and what a difference. My issue was taken seriously, addressed and fixed. Along with the challenge I had, I was recommended by my friend to do a few additional things, which Rob was more than happy to assist with on my new GTI. In addition to Rob, I was to commend the young man who picked me up with the courtesy ride (apologies I forgot his name) - extremely kind and a pleasure to talk to on the ride from the North side of town. So happy I found this dealer and will be doing all my services moving forward, if they all continue like this! Thank you Rob, the kind gentleman who gave me a ride and Coachella VW! More

Fantastic! Best car buying experience in my 74 years. Very pleased with Juan Valenzuela assistance and knowledge. He found exactly what I was looking for in a Best car buying experience in my 74 years. Very pleased with Juan Valenzuela assistance and knowledge. He found exactly what I was looking for in a pre-owned vehicle. This car buying experience couldn't have been any easier. Thank you Juan, David, and John. More

Absolutely amazing experience at this Volkswagen shop. Cesar Aguilar, the General Sales Manager and James Granger, went above and beyond to support the process. Mike Cota personally helped us get the car, Cesar Aguilar, the General Sales Manager and James Granger, went above and beyond to support the process. Mike Cota personally helped us get the car, and the entire team worked together to make sure he was able to get us an incredible deal. More

Had a great experience here. We weren’t even supposed to buy a car but the team was great and helped us out a lot. Mike, James and David were the top ones that helped us. Definit We weren’t even supposed to buy a car but the team was great and helped us out a lot. Mike, James and David were the top ones that helped us. Definitely recommend financing from here, great team and atmosphere. More

Our review is primarily about the OUTSTANDING experience we received dealing with James Granger. We first selected a 2025 Taos on line about 10 days in advance of when we knew we could be at the dealership we received dealing with James Granger. We first selected a 2025 Taos on line about 10 days in advance of when we knew we could be at the dealership. James handled the whole thing and was waiting for us on the day we had mutually agreed upon. The car was ready to go, with a bit of detailing, BUT we ended up buying a 2026 instead. He was friendly, courteous, and no "bait and switch" took place. I've bought many cars over the years and have never had as good an experience as this one, largely due to James Granger. More

Came in for a quick service on my old VW golf, which they happily helped and ended up buying a new car. Quick, easy and friendly. Every experience at this location has been a good one. happily helped and ended up buying a new car. Quick, easy and friendly. Every experience at this location has been a good one. More

James Granger is awesome! Very friendly, patient, and easy to work with. He was honest, knowledgeable, and made the car buying process easy and understandable. I would definit Very friendly, patient, and easy to work with. He was honest, knowledgeable, and made the car buying process easy and understandable. I would definitely recommend Coachella Valley VW and James Granger to my family and friends. More

Absolutely great service, made a number of great recommendations that saved costs! Very pleased with the car! James Granger and John Escano were very professional, responsive, and a pleasure to work recommendations that saved costs! Very pleased with the car! James Granger and John Escano were very professional, responsive, and a pleasure to work with! More

James Granger was very professional and knowledgeable about my recent purchase.He was upfront with all the financial info..I would buy again. about my recent purchase.He was upfront with all the financial info..I would buy again. More