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Clovis Chrysler Dodge Jeep Ram

Clovis, CA

4.1
66 Reviews

395 W Herndon Ave

Clovis, CA

93612

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Showing 66 reviews

May 28, 2024

They went above and beyond to make sure we had a jeep capable of towing a travel trailer. They uncovered multiple problems and worked to take care of each and every one. They put at the head of the que More

by Pammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalid Mahmoud
April 12, 2024

I always receive polite, courteous service from friendly service people at Clovis Dodge/Jeep. I know that the work is done correctly, and In a timely fashion. Keep up the great work! More

by Robbarbery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalid
April 03, 2024

I believe everything will be good. It will take some time (mileage) but there is still another problem More

by Normmedley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel or Miguel
April 01, 2024

The sales department exceeded expectations then the service department completely blew it .I already left a 4500 word review on the Ram website explaining the service issues but that was two months ago More

by robndeb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Curt and Nate
Apr 02, 2024 -

Clovis Chrysler Dodge Jeep Ram responded

Hi Rob, we're sorry to hear about your less than 5-star experience with our service department. We value your feedback and understand your frustration, and will work on addressing this issue with our team. At a time that works best, please feel free to reach out to our Service Manager, Khalid Mahmoud, at km.clovischrysler@gmail.com. Thank you for your time and patience.

March 22, 2024

Took in for my regular free oil change, but it’s %100 guaranteed the mechanics “will find a problem” with something that needs replacing. This time it was the lower radiator hose that was replaced by my More

by Lucia.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy or James
Mar 26, 2024 -

Clovis Chrysler Dodge Jeep Ram responded

Lucia, thank you for taking the time to share your feedback with us. We're sorry to hear about your recent experience with our service team, as we strive for high-quality efficient service to all our customers. We apologize for any inconvenience caused by the loose oil cap, as this is not the level of service we strive for. To hopefully work towards a resolution, please contact Khalid Mahmoud, our Service Manager, at km.clovischrysler@gmail.com.

March 21, 2024

I was able to walk in for my service and it is Always, fast, friendly, service!! Keep up the awesome customer service! More

by mrslucio73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
February 28, 2024

All staff are friendly, efficient, and hardworking. They care they’re doing a good job. More

by melt73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
February 26, 2024

Shop manager has real bad customer I would’ve known what kind Customer service I would reside wouldn’t had bought my jeep there More

by rodrigojaime96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager for shop
Feb 28, 2024 -

Clovis Chrysler Dodge Jeep Ram responded

Hi Rodrigo, thank you for sharing your feedback with us. We are sorry to hear about your less-than-5-star experience during your visit. We always prioritize providing exceptional customer service and would like to learn more about your experience. At a time that works best for you, please reach out to our Service Manager, Khalid Mahmoud, at km.clovischrysler@gmail.com so we can speak with you directly. Thank you.

February 23, 2024

The service department is great. Everyone is very nice. The technicians, service writers and the service manager are very professional. All the services including oil changes are han More

by shellie.horn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo
February 12, 2024

Jeff is always friendly and ensures we are satisfied and happy with the service received. More

by Diamond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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