Cloninger Toyota

service Always treated respectfully. Amanda is my service writer and responds to my needs in a great way. She is knowledgeable about her job. I am so pleased Always treated respectfully. Amanda is my service writer and responds to my needs in a great way. She is knowledgeable about her job. I am so pleased to have her. I am 88 years old and she is my link to having a great car at my disposal. More

Comfort The chairs in the waiting room are hard to take a nap in. Also loose the doughnuts, people are fat enough and the sugar makes you sleepy. The chairs in the waiting room are hard to take a nap in. Also loose the doughnuts, people are fat enough and the sugar makes you sleepy. More

Great service They are very helpful! Fast and simple service, they get you in and out. The people are friendly. The waiting area is comfortable and customer friendl They are very helpful! Fast and simple service, they get you in and out. The people are friendly. The waiting area is comfortable and customer friendly. More

Longtime Tacoma Owner I have been taking my truck to this dealership for the last 14 years and I really like the recent group of employees. They really put more emphasis to I have been taking my truck to this dealership for the last 14 years and I really like the recent group of employees. They really put more emphasis to the service needs of the customer and are more involved. Also like to point out that everyone is friendly and easy to approach verses ignoring people and that is collectively important. More

15,0000 mile service You rotated tires but did not check pressure You did 20 things but did not change oil because it is not due till 20,000 Transmission still chunks an You rotated tires but did not check pressure You did 20 things but did not change oil because it is not due till 20,000 Transmission still chunks and jerks but you say that toyota has not issued a fix I can see a $2000.00 transmission job when the warranty runs out Have bought 10 brand new vehicles there but I will have to think hard about my next one My service was free because of toyota guard but if I had paid it would have been $42.00 I just wonder did you charge for the paper mat on the floor. Write up man did nothing wrong . More

Excellent car buying experience! I found this dealership online and found that they had both cars I was considering in stock. Chastity reached out and set up an appointment for me to I found this dealership online and found that they had both cars I was considering in stock. Chastity reached out and set up an appointment for me to test drive each car. Chastity was very helpful and friendly via email. I met with Shawn who did an awesome job of escorting me on a test drive of each car. He created a great quote that night and let me go with all the info I had requested. After a few nights to think and shop around, I decided to return and I'm so glad I did. I was able to purchase the car I wanted, trade in my existing car for a very fair amount and have fun during the purchasing process. Shawn really goes above and beyond and I felt like I was in the best hands there. Mark made the financial portion quick and painless. In nearly no time at all, I was transferring my belongings and leaving in my new hatchback! This whole team is really special and I'm a very happy customer. More

Great service Kari was attentive and explained what they were going to do and offered options. Fast and polite service, very recomended. I was expecting to be there Kari was attentive and explained what they were going to do and offered options. Fast and polite service, very recomended. I was expecting to be there for longer, but was ready very quick. Thanks More

Long Services I set there for 3 1/2 hr service because I lived in Kannapolis and that was more than 10 miles out an there was nothing the service department co I set there for 3 1/2 hr service because I lived in Kannapolis and that was more than 10 miles out an there was nothing the service department could do as for as a ride,, More

Very good. Transport drivers excellent and always on time Simply wonderful and outstanding work . Hard to say 25 words when great works well. Always kind mannerly clean. Enjoy the waiting area too. Thank y Simply wonderful and outstanding work . Hard to say 25 words when great works well. Always kind mannerly clean. Enjoy the waiting area too. Thank you very much More

Hassle free I was greeted as soon as I pulled up to the service entrance. Dropped off my vehicle, came back an hour later and it was ready to go. The associate at I was greeted as soon as I pulled up to the service entrance. Dropped off my vehicle, came back an hour later and it was ready to go. The associate at the desk was polite and professional. More