Cloninger Toyota
Salisbury, NC
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798 Reviews of Cloninger Toyota
Communication of auto concerns and timeframe to get it done. Appointments kept when you arrive. Clean and plesant waiting area for children and adults. Personal attention when car is ready. Car lot is available Appointments kept when you arrive. Clean and plesant waiting area for children and adults. Personal attention when car is ready. Car lot is available to walk through with salespersons in site. More
Recent service Amanda was fantastic, followed up on status of repair. When the repair not completed, she followed up again and was very sincere in making sure all wa Amanda was fantastic, followed up on status of repair. When the repair not completed, she followed up again and was very sincere in making sure all was good. More
Friendly and helpful! I have always had great service and the staff really cares! Questions asked are answered and if they don’t know they find out. Great! I have always had great service and the staff really cares! Questions asked are answered and if they don’t know they find out. Great! More
Wonderful Could not have asked for better service. Everything went timely and efficiently. I basically new the car I wanted. No one was pushy. All my questions Could not have asked for better service. Everything went timely and efficiently. I basically new the car I wanted. No one was pushy. All my questions about the RAV4 and the Highlander was answered to my satisfaction. My salesperson was very knowledgeable about the Highlander I went with. As a general rule I am not a easy person to sell a car too. Would certainly recommend Cloninger Toyota to anyone looking for a car. More
Service Always receive fast, friendly service. That's why I don't mind driving to Salisbury from Greensboro when it's time to survey my Camry. Always receive fast, friendly service. That's why I don't mind driving to Salisbury from Greensboro when it's time to survey my Camry. More
Another great service visit at Cloninger My recent trip was primarily for new front brakes, but various sounds coming from underneath the car when turning sharply, made me think my CV joints My recent trip was primarily for new front brakes, but various sounds coming from underneath the car when turning sharply, made me think my CV joints were about to go. The service tech did a full underneath check of the car and saw no problems. He did however offer a possible explanation for the loud popping sound I heard while turning that made sense. Amanda even took me back to see the underneath for myself while the car was up and pointed out the areas I was concerned about to see that there were no problems. Again, I left the dealership knowing my concerns were addressed. By the way, the front brakes are fine. I drive quite a bit for work and have a older 4-runner with over 200k miles, but the service staff treats my car like it were new and that is why Cloninger is my place for service. More
Rip off I came to have tire plugged, called before I came to make sure that is something you did and was told yes. Supposedly someone looked at the tire and I came to have tire plugged, called before I came to make sure that is something you did and was told yes. Supposedly someone looked at the tire and said that nail/screw was bent at a 45-90 degree angle and couldn't do. I would need to purchase a whole new tire for around $225.00 or $260.00, I don't remember exact price. Mind you I only had 17K miles on these tires. So I said I need to think about I'll call you back either way, so I left. I went to another place and what do you know....... they pulled nail out and plugged my tire for $21, and gave me the metal object that was in my tire. Also guess what...... the nail was straight no 45-90 degree angle bend in the nail, like I was told. I called Cloninger back and of course couldn't get any one to answer the phone, so I left a message about what happened. I never heard a word back until now when I received this email for a survey on my experience. So am I pleased with my experience at Cloninger Toyota......NO!!! Either someone wanted to take advantage because I was a woman, just wanted to rip someone off and make money for new tire, or technician doesn't know what they are doing or talking about, which doesn't give me any confidence for ANY WORK to be done at your facility. If you can't even handle a tire, I'm surely not going to let you handle anything else on my vehicle! I will say the lady that had to tell me all the information was very nice, so at least you have her. More
Easy oil change, inspection and once-over Excellent service again from Amanda at Cloninger. She ensured completion of oil change, inspection and once-over on fluids and major systems. Car serv Excellent service again from Amanda at Cloninger. She ensured completion of oil change, inspection and once-over on fluids and major systems. Car service is easy when you trust the person behind the counter. More
Early morning I continue to bring my Rav 4 fir service because of the biggest assset in your service department:AMANDA. We now live in Davie county but because of I continue to bring my Rav 4 fir service because of the biggest assset in your service department:AMANDA. We now live in Davie county but because of her sincere and professional attitude and knowledge I will make the trip. The service on my car is top notch and when it's fixed, it's fixed! No return trips ever. You have a great team of people in the back who work on the cars that the public doesn't meet. Accolades of praise to a skilled group of repair people. More
Wonderful I had no trouble making an appointment for when it was convenient for me and the service was quick with good quality. Amanda was exceptional I had no trouble making an appointment for when it was convenient for me and the service was quick with good quality. Amanda was exceptional More