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Cloninger Toyota

Salisbury, NC

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798 Reviews

511 Jake Alexander Blvd S

Salisbury, NC

28147

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798 Reviews of Cloninger Toyota

December 07, 2019

Quick and easy Dropped my vehicle off for regular maintenance appointment. Was told it would be ready in about an hour. Came back an hour later, vehicle was ready to More

by dtperry1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Barry
December 06, 2019

New Tires Amanda is always helpful when I need service. I simply call her in advance and we develop a plan together so when I drop my vehicle off the work is c More

by KEHNCSU1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Barry
December 06, 2019

Best team east of the Mississippi. The personal attention of this group is outstanding. Always cheerful and friendly. I always leave feeling I was treated fairly and not sold something More

by JCAUDLE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Lipe , Marty Simpson
December 04, 2019

Overcharged for services not approved! Starter motor - new, from NAPA and other sources are $179 or less for a 2002 Highlander. Billed $220+ for this part. Toyota Fuel combo (Fuel injection More

by gwood20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kari Lipe
Dec 07, 2019 -

Cloninger Toyota responded

We are sorry for not delivering a 5 Star experience on your recent visit. We would like to speak with you directly so that we can clear up any frustration you may have experienced. Please contact our Service Manager, Marty Simpson at 704-216-3244 or msimpson@justbetterauto.com at you convenience. Thank you.

December 03, 2019

Top notch customer service! Young Garcia is very professional and provided most excellent customer service with our vehicle! He really deserves a raise! He is the type of employe More

by SVITLANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young Garcia
November 27, 2019

New Car Purchase You were easy to work with. You had what I wanted. You kept your work on final price of vehicle. Your folks were friendly. I plan on doing my vehicle More

by MATTANDSCARLET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christie was sales lady, Kevin Plant
November 27, 2019

New Tire Sale Replaced the four tires on my 2006 Tundra and had alignment. Tires were competitively priced and it is just easier to have one stop for all my mainten More

by Slvrstang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Lipe
November 26, 2019

Two recent service trips In the past month I have had two reasons to visit the service center: a dead battery and a deflated rear tire. In both instances the concern shown me More

by jae.emerling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Lipe
November 23, 2019

15000 mile service Service rep was great. Mechanic left greasy hand prints on fenders doors and hood. I had just washed the truck. No reason to get prints on clean truc More

by BUTCHCHAPMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stirewalt
November 22, 2019

Service done that was not required I went in for a tire rotation. An oil change was done in addition to the tire rotation. The oil change was not due for another 5000 miles. My Toyot More

by RFBCWL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kari Lipe
Dec 07, 2019 -

Cloninger Toyota responded

We apologize for disappointing visit you had with our service department. We never want to charge someone for something that is not needed on their vehicle. Please contact our Service Manager, Marty Simpson at 704-216-3244 or msimpson@justbetterauto.com so that we can clear up any issues we have caused. Thank you.

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