Cloninger Toyota
Salisbury, NC
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798 Reviews of Cloninger Toyota
Quick and easy Dropped my vehicle off for regular maintenance appointment. Was told it would be ready in about an hour. Came back an hour later, vehicle was ready to Dropped my vehicle off for regular maintenance appointment. Was told it would be ready in about an hour. Came back an hour later, vehicle was ready to go. My interaction with Amanda Barry was very pleasant. She went over what was done with my vehicle and answered my questions. She is very friendly and I enjoy dealing with her. More
New Tires Amanda is always helpful when I need service. I simply call her in advance and we develop a plan together so when I drop my vehicle off the work is c Amanda is always helpful when I need service. I simply call her in advance and we develop a plan together so when I drop my vehicle off the work is completed correctly and in a timely manner More
Best team east of the Mississippi. The personal attention of this group is outstanding. Always cheerful and friendly. I always leave feeling I was treated fairly and not sold something The personal attention of this group is outstanding. Always cheerful and friendly. I always leave feeling I was treated fairly and not sold something I didn't need. More
Overcharged for services not approved! Starter motor - new, from NAPA and other sources are $179 or less for a 2002 Highlander. Billed $220+ for this part. Toyota Fuel combo (Fuel injection Starter motor - new, from NAPA and other sources are $179 or less for a 2002 Highlander. Billed $220+ for this part. Toyota Fuel combo (Fuel injection service) at $150.03 added W/O being needed or approved, along with another $35.88 charge for Top Eng/Induct SV - also an unneeded service. All future service on our two (2) TOYOTA vehicles will not be at this place of business. Same goes for future new vehicle purchases - not at Cloninger. More
Top notch customer service! Young Garcia is very professional and provided most excellent customer service with our vehicle! He really deserves a raise! He is the type of employe Young Garcia is very professional and provided most excellent customer service with our vehicle! He really deserves a raise! He is the type of employee you want to retain! Happy Holidays! Svetlana Vallair More
New Car Purchase You were easy to work with. You had what I wanted. You kept your work on final price of vehicle. Your folks were friendly. I plan on doing my vehicle You were easy to work with. You had what I wanted. You kept your work on final price of vehicle. Your folks were friendly. I plan on doing my vehicle service with you even though you are 40 minutes away from where I live. More
New Tire Sale Replaced the four tires on my 2006 Tundra and had alignment. Tires were competitively priced and it is just easier to have one stop for all my mainten Replaced the four tires on my 2006 Tundra and had alignment. Tires were competitively priced and it is just easier to have one stop for all my maintenance needs. Service was completed in a timely manner. Service people have always been great! Only complaint is none of the tires have a valve stem cap, so I will drop back by to get a set. More
Two recent service trips In the past month I have had two reasons to visit the service center: a dead battery and a deflated rear tire. In both instances the concern shown me In the past month I have had two reasons to visit the service center: a dead battery and a deflated rear tire. In both instances the concern shown me by the staff was top rate. I will say it again: Kari is an extraordinary employee and person. If she wasn't working at this service location, I simply would take my car elsewhere. Her knowledge, interpersonal skills, and her honesty are invaluable. I hope you recognize these traits. More
15000 mile service Service rep was great. Mechanic left greasy hand prints on fenders doors and hood. I had just washed the truck. No reason to get prints on clean truc Service rep was great. Mechanic left greasy hand prints on fenders doors and hood. I had just washed the truck. No reason to get prints on clean truck. More
Service done that was not required I went in for a tire rotation. An oil change was done in addition to the tire rotation. The oil change was not due for another 5000 miles. My Toyot I went in for a tire rotation. An oil change was done in addition to the tire rotation. The oil change was not due for another 5000 miles. My Toyota uses synthetic oil which has an interval of 10,000 miles. Unfortunately I didn't realize they did an oil change until my vehicle was completed and I got a bill for the oil change which was $85.97. When I talked with the service advisor she indicated to me that my truck required an oil change every 5000 miles. Apparently she was misinformed about the mileage interval requirement for synthetic oil. More