Cloninger Ford

I was very satified with the dealership and have had the truck over 3 years and it still drives like new. I will continue to send people there. I feel that I can trust the dealership to stand behind the pur truck over 3 years and it still drives like new. I will continue to send people there. I feel that I can trust the dealership to stand behind the purchase and there is no doubt in my mind that my next new vehicle will be from Lisa. More

bought the truck new from this dealership and have all my service work done by them , they have a diesel teck on site. so to buy my tires there is a no brainier, always treated like family , always addressed service work done by them , they have a diesel teck on site. so to buy my tires there is a no brainier, always treated like family , always addressed by my name , and they always do a good job in a reasonable time. cloninger is also very active in our community sponsoring a verity of activity's. i feel its important to support businesses that care. More

The Dwealership was clean and gave us prompt service so we didnt have to wait around for hours to buy a car.Lisa was our sales lady and was very knowledgeable of the Ford product. Thank you Lisa for a swif we didnt have to wait around for hours to buy a car.Lisa was our sales lady and was very knowledgeable of the Ford product. Thank you Lisa for a swift and painless ordeal at buying out first new car. More

I am completely satisfied with my car purchase from Cloninger Ford/Toyota. Lewis Hall, sales consultant, was extremely helpful in providing answers to my questions and his assistance with my purchase Cloninger Ford/Toyota. Lewis Hall, sales consultant, was extremely helpful in providing answers to my questions and his assistance with my purchase was outstanding. Other Cloninger associates were friendly and supportive. The price of my car was very reasonable in comparison with similar vehicles at other dealerships. I will definitely return to Cloninger in the future and recommend this dealership to family and friends. Thanks! More

Came in to buy a new Ford F-150, they had the color of my choice with the package I wanted. My Salesperson was very professional and helped me finalize everything with the price I felt was great as I see thi choice with the package I wanted. My Salesperson was very professional and helped me finalize everything with the price I felt was great as I see this vehicle online which no one else could beat and I tried 3 different dealers. Also the Finance Manager helped me get my payments that I was looking for and explained everything in detail. Was a good experience and I would buy there again. More

This business is NOT customer friendly. All they care about is their commission. I wish I had read abaout them before I purchased a vehicle from them. After driving several hours to purchase a much nee about is their commission. I wish I had read abaout them before I purchased a vehicle from them. After driving several hours to purchase a much needed vehicle, I found out what they were all about. The whole team was so busy cramming their mouths with pizza and italian ice they didn't really have time for me. Haven't they ever heard of a break room. They do not disclose their fees adequately and really seem sneaky about the whole purchase process. Read this and don't make the same mistake I did! Better yet....don't listen to me. Just check out their reputation with the BBB. If you are an online shopper for a vehicle. Know this, even if you local dealership offers to purchase a vehicle from Cloninger for full price, they won't do it because their folks won't get a comission. GREEDY. More

This dealership has some very shady financing. I had a deal pretty much worked out on a truck, and then came the financing part. The interest was through the roof(even though I have excellent credit). Whe deal pretty much worked out on a truck, and then came the financing part. The interest was through the roof(even though I have excellent credit). When I told them I could get financing at 5% for 72 months on an 07 F150, they basically called me a liar. They tried showing me all these printouts and saying it was impossible. He then told me he could "help me out" and get me down to 6.79%. I told him that would not work, and left. I went home and got pre-approved for 4.5% for 72 months on that same truck, but didn't go buy it just because of the way their sales manager and finance guy acted. Very unprofessional and would not recommend them to anyone. Especially for financing. More

Unethical business practices: My elderly father (79 years old) suffered a massive stroke early this year which left him somewhat cognitively impaired. He only has to speak one or two sentences and you will k old) suffered a massive stroke early this year which left him somewhat cognitively impaired. He only has to speak one or two sentences and you will know he is not of sound mind. He walked onto Cloninger Ford car lot to look at the nice trucks. A salesman on the lot sold my father a brand new Ford F150 with only his Social Security check as income. He can not live on this income. His children help support him. This salesman at Cloninger Ford took full advantage of my father's handicap. I have spoken with an attorney and the magistrate and, have been told with matters involving new vehicles - where as there is immediate depreciation - there is nothing that can be done. The sales manager will not return my numerous calls. Most of our elderly parents/grandparents are as innocent as children. Larry Cloninger and his associates/salesmen appear to be no different than the child abusers that lay in waiting for the innocents to walk by. The name Larry Cloninger is applauded throughout Salisbury for his various contributions. However, the character and ethics shown by his dealership lies somewhere beneath pond xxxx. More

Keith Jenkins, the run around king. Once they get your money, they forget about YOU!!! I bought a f-150 with the lift done by d.s.i. and it had some issues with the grills. #1 One fell out going down the money, they forget about YOU!!! I bought a f-150 with the lift done by d.s.i. and it had some issues with the grills. #1 One fell out going down the road. So after several attempts to fix it by the salesman, which i did most of the work. They finally called for a rollback to pick it up. It was sent to d.s.i. and i was told it take 2 days to fix. While on the phone with GM Bruce he was very rude and non-professional. In conversation he called me DUDE, and i let him know that i was not a DUDE, but a customer. Later in the coversation he referred to me as DOG. So i drop $40,000, they take my truck away and try to put me in a carolla, not happening. So the they go and get an f-150 05 model, that looked like a pack rats just moved out.xxxx i was scared to sit in it. It was FILTHY!!!!! Well the loaner only had 2 days on the permit and it ran out and i still had no truck. So therefore I do believe that Mr. Larry Cloniger has some house cleaning to do. ZERO CUSTOMER SERVICE SKILLS!!!!!!!!!!! More

Cloninger let me test drive a car, told me they closed at 9:00 went to return the car at 8:30 they had already closed and locked the doors. My salesman did not wait for me to return. He had my car keys, I ha 9:00 went to return the car at 8:30 they had already closed and locked the doors. My salesman did not wait for me to return. He had my car keys, I had my baby seat in my car and could not get to it. I had to drive home and get the spair keys and left their car locked with the keys in it. They did'nt have much to say the next day. Very Unprofessional staff!!!!! Curtis Leach was the only one I ran across that did apoligize and seemed sympathetic to my experience. More