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Cloninger Ford of Morganton

Morganton, NC

4.4
164 Reviews

1001 Jamestown Rd

Morganton, NC

28655

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Showing 164 reviews

February 20, 2020

Great Service and parts Department. Wayne is always a pleasure to work with when scheduling maintenance. Richard Reel did a great warranty repair to my truck. More

by DH
Recommend Dealer
Yes
Employees Worked With
Wayne and Richard Reel
Feb 29, 2020 -

Cloninger Ford of Morganton responded

DH, Thank you so much for your kind words! We are so glad we were able to assist you. Please let us know if we may ever assist you again.

February 19, 2020

I honestly can’t stand my Ford Edge!!! I’m so very unhappy with it and have had nothing but trouble since the day I purchased it. Inside and out. I was screwed over by them and I don’t recommend them More

by Not happy
Recommend Dealer
No
Employees Worked With
JD Abee, Randall Buchanan
Feb 29, 2020 -

Cloninger Ford of Morganton responded

We are sorry to hear that you are not happy with your Ford Edge. Please reach out to our General Manager at either our Hickory or Morganton locations and we will be glad to offer any assistance we can to find a resolution that will make you happy.

Feb 29, 2020 -

Not happy responded

How! I don’t want another Ford.

Mar 02, 2020 -

Cloninger Ford of Morganton responded

We have other brand pro-owned makes to choice from. Maybe you could find something you would like better than your Ford Edge.

February 17, 2020

Betty Byrd was patient, professional, and precise throughout the experience. Other dealers never followed up after giving them my used vehicle criteria. Morganton Cloninger did follow up! More

by sigNstang
Recommend Dealer
Yes
Employees Worked With
Betty Byrd
Feb 17, 2020 -

Cloninger Ford of Morganton responded

Thank you so much for your kind words. We do appreciate it. If there is anything we can ever assist with please let us know.

February 17, 2020

Thanks Dwayne for hooking us and working with us to get this done. Great job. We love our new RAPTOR. AGAIN THANKS for all your help. More

by Dave
Recommend Dealer
Yes
Employees Worked With
Dwayne Briggs
Feb 18, 2020 -

Cloninger Ford of Morganton responded

Thank you so much, Dave!! We hope you enjoy your truck Please let us know if we can ever assist you!

February 17, 2020

Salesman was polite, professional and friendly. Only Salesman was polite, professional and friendly. Only complaint is that I was told the truck would be cleaned up and the effort fell short. I spent a More

by 7361
Recommend Dealer
Yes
Employees Worked With
Randall Buchanan, Zach Tolbert
Feb 19, 2020 -

Cloninger Ford of Morganton responded

we're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. Please give us a call at (828) 584-4600 and we will do our best to make this better. We hope to hear from you soon.

February 16, 2020

Very dissatisfied with my experience at Cloninger. Would never recommend to any of my friends family or clients . Customer service is clearly not a priority for this dealership. My only positive comment w More

by Gracie
Recommend Dealer
No
Employees Worked With
Gavin Williams does not need to be I'm management , Zach Tolbert, Preston Story
Feb 17, 2020 -

Cloninger Ford of Morganton responded

Gracie, we're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. Please give us a call at (828) 584-4600 and we will do our best to make this better. We hope to hear from you soon.

February 14, 2020

Dwayne was super to work with. He answered all my questions and was very knowledgeable and helpful. I came in just to check out a Ford Fusion and with his help left with it shortly after. I highly re More

by timmothycc
Recommend Dealer
Yes
Employees Worked With
Sarah Philyaw, Dwayne Briggs
Feb 14, 2020 -

Cloninger Ford of Morganton responded

Timmothy, Thank you so much for your kind words we really appreciate it and are so happy we were able to assist you. We hope you enjoy your new car! Please don't hesitate to reach out to us if you have any questions or anything else we may be able to help with.

February 13, 2020

They were the best went all the way to help us the most outstanding service ever they do all our service and is always a pleasure More

by flstame
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 13, 2020 -

Cloninger Ford of Morganton responded

Flstame, Thank you so much for your kind words we appreciate it. If there is ever anything we can assist with please let us know.

February 13, 2020

Great people. Great customer service Cloniger ford of Morganton sales and service departments are very courteous, knowledgeable and professional. They provided me with everything I need More

by Rodney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Buchanan, Sean Fincher
Feb 13, 2020 -

Cloninger Ford of Morganton responded

Rodney, Thank you so much for your kind words and the opportunity to earn your business. we do appreciate it. If there is anything we can ever assist with please let us know.

February 11, 2020

I bought a 2018 ford explorer and I love it....the salesman was wonderful helping me to get it ...thanks alot.....great work..thanks much.... More

by rose28752
Recommend Dealer
Yes
Employees Worked With
Zach Tolbert, Dwayne Briggs
Feb 11, 2020 -

Cloninger Ford of Morganton responded

Rose, Thank you so much for your review we do appreciate it and are so glad to hear you are enjoying your new car! Please let us know if there is ever anything we may assist you with in the future.

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