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Cloninger Ford of Morganton

Morganton, NC

4.4
164 Reviews

1001 Jamestown Rd

Morganton, NC

28655

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Showing 164 reviews

March 13, 2020

Excellent, knowledgeable service. Dwayne was thorough, friendly, and had us in and out with the truck we wanted! A great car buying experience. Thank you!! More

by vfreed69
Recommend Dealer
Yes
Employees Worked With
Dwayne Briggs
Mar 20, 2020 -

Cloninger Ford of Morganton responded

Vfreed69, Thank you so much for your kind words. We appreciate you and thank you for the opportunity to earn you trust, Please let us know if we may ever assist you.

March 10, 2020

I drove an hour from my home to do business at Cloniger Ford of Morganton because my wife purchased a 2020 Ford Explorer a few days earlier and had a wonderful experience. Ther staff was very knowledgeable More

by Brian
Recommend Dealer
Yes
Employees Worked With
JD Abee, Betty Byrd
Mar 20, 2020 -

Cloninger Ford of Morganton responded

Brian, Thank you so much for your kind words and the opportunity to earn your business. We appreciate you and your family and hope you love your new truck! Please let us know if there is anything we may ever assist you with in the future.

March 08, 2020

This was the best expierence I have ever had with a dealership. I was in and out in just a few minutes. I will buy from them again. More

by Bone68
Recommend Dealer
Yes
Employees Worked With
Charlie Kaylor
Mar 20, 2020 -

Cloninger Ford of Morganton responded

Thank you so much for your kind words and the opportunity to earn your business. We appreciate you and your family and hope you love your new vehicle! Please let us know if there is anything we may ever assist you with in the future.

March 06, 2020

Michael was very helpful and professional. My wife and I were traveling through Morganton area enroute to Jackson,TN when our engine check light came on. We stopped to have it checked. Mr.Mr. Thomas had the More

by Latera.akiens55
Recommend Dealer
Yes
Employees Worked With
Michael Thomas (Service Department)
Mar 20, 2020 -

Cloninger Ford of Morganton responded

Thank you so much for your kind words. We appreciate you and wish you safe travels. Please let us know if we may ever assist you in the future.

March 01, 2020

Great customer service!! They go above and beyond to ensure the customer is satisfied. Would definitely buy another Vehicle from them! Betty Byrd in Sales and the manager JD were excellent to work with. More

by AmandaCullipher
Recommend Dealer
Yes
Employees Worked With
JD Abee, Betty Byrd
Mar 03, 2020 -

Cloninger Ford of Morganton responded

Amanda, Thank you so much for your kind words and the opportunity to earn your business. We appreciate you and your family and hope you love your new explorer! Please let us know if there is anything we may ever assist you with in the future.

March 01, 2020

Dwayne Briggs treated us with professional and courteous and friendly service, and did exactly what he said he would do. We appreciated him very much. More

by Campercovers
Recommend Dealer
Yes
Employees Worked With
Dwayne Briggs
Mar 03, 2020 -

Cloninger Ford of Morganton responded

Thank you so much for your kind words and the opportunity to earn your business. We hope you enjoy your new vehicle. please let us know if we may ever assist you in any way.

February 29, 2020

The experience we had with Dwayne Briggs was easy and fast. He was courteous and friendly. He found the car I wanted, let us test drive overnight and had the paperwork ready for us when we requested.. I More

by mercyseaman
Recommend Dealer
Yes
Employees Worked With
Randall Buchanan, Dwayne Briggs
Mar 03, 2020 -

Cloninger Ford of Morganton responded

Thank you so much for your kind words and the opportunity to earn your trust. Please let us know if we may ever assist you in any way. We hope you are enjoying your new vehicle.

February 28, 2020

These guys were super easy to work with fair honest and persistent they definitely make it a seamless process they make you feel like a person instead of a check book. More

by jayradford3
Recommend Dealer
Yes
Employees Worked With
JD Abee, Randall Buchanan, Dwayne Briggs
Mar 03, 2020 -

Cloninger Ford of Morganton responded

Thank you so much for your kind words and the opportunity to earn your trust. Please let us know if we may ever assist you in any way. We hope you enjoy your new vehicle.

February 21, 2020

Wonderful Experience! This was, by far, the easiest purchase I have ever made at a dealership. No pressure. I found the car I wanted, got all my questions answered and le More

by navypoetmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Cowles, Betty Byrd
Feb 21, 2020 -

Cloninger Ford of Morganton responded

Thank you so much for the kind words and I truly apologize and the candy in the door. I would be more than happy to have it cleaned for you Please call me and we can get that taken care of for you. ~Sarah 828-584-4600

February 20, 2020

My truck has issues. I expected to learn more about these. Instead, my truck got a “clean bill of health” ???? I paid $200 for the A1 service package. Nothing was said about some OBVIOUS issues. Di More

by MByers
Recommend Dealer
No
Employees Worked With
Jerod Buchanan
Feb 20, 2020 -

Cloninger Ford of Morganton responded

Mike, we're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. Please give us a call at (828) 584-4600 and we will do our best to make this better. We hope to hear from you soon.

Feb 29, 2020 -

MByers responded

I got a phone call. I was asked if it would be ok to contact me the next day to give them time to talk it over. I said, “Sure !” NEVER HEARD BACK FROM THEM !?!?!?!?!?

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