Cloninger Ford of Morganton

Excellent experience and low pressure I was window shopping for a vehicle to replace may company car when I turn it in on my retirement. I will not retire for six months but wanted to see I was window shopping for a vehicle to replace may company car when I turn it in on my retirement. I will not retire for six months but wanted to see what I would like. They allowed me to look at several cars with no pressure to buy. And we discussed likely pricing closer to my retirement. Fortunately, they had in stock a 2018 version of a F-150 truck that was exactly what I wanted. And they were able to work out a price that motivated me to buy now. I felt like they were on my side. Also, when my company car was delivered there, they assisted me in resolving a missing option on the car and they were not the selling dealer. That is why I went to Cloninger when I was ready to shop and purchase. More

Dealership as a whole We have purchased several vehicles from here. J.D Abee and his crew are top notch! We have always had the best experience. We are back to a complete F We have purchased several vehicles from here. J.D Abee and his crew are top notch! We have always had the best experience. We are back to a complete Ford family. More

2019 Ranger Great is was pretty simple buying a new vehicle the crew walked through each process with u until the end and then Randall drove it to my house, Good Great is was pretty simple buying a new vehicle the crew walked through each process with u until the end and then Randall drove it to my house, Good job More

Would recommend Charlie Kaylor Mr. Kaylor was very responsive to my questions, easy to communicate with and very respectful of my time and schedule. He was pleasant and I would rec Mr. Kaylor was very responsive to my questions, easy to communicate with and very respectful of my time and schedule. He was pleasant and I would recommend him to anyone shopping for a vehicle. . More

Good service We live in Black Mountain but drive to Morganton for service on my Ford C-Max rather than go to Asheville Ford, where we found the service department We live in Black Mountain but drive to Morganton for service on my Ford C-Max rather than go to Asheville Ford, where we found the service department to be rude and impersonal. The service department manager, Wayne, makes sure the job is done right and the coupons they send make the price comparable to any other oil service center. More

Superior Service The service department is superior. Manager, Jonathan Lankford, runs an excellent service center. He treats you like family and his staff follows hi The service department is superior. Manager, Jonathan Lankford, runs an excellent service center. He treats you like family and his staff follows his example. Everyone in the service department treats you will respect and they are friendly, prompt, knowledgeable, and get you in and out as quickly as possible with your vehicle in good shape. They are the best service center I have ever done business with! They have a very nice waiting room with a tv, and you are given many choices of their great free snacks, drinks, and water. They cover your floorboard and seats before it is taken to the mechanic. When the work is done, they deliver you a clean, washed vehicle! They do not try to make a living off one person but make every effort to lower your bill with discounts and specials. While everyone does a wonderful job, I would like to mention Monica Webster's kindness and efficiency....she has a great personality, knows her job, and is a pleasure to work with. Mr. Lankford's high standards and sincere, friendly personality leave no doubt that your vehicle is in excellent hands at a reasonable price, along with a fun place to be while you wait. This young man is a breath of fresh air in the way he makes every customer feel important, along with knowing that their vehicle is in the very best hands, whatever the need. Personally, I am treated like a princess upon my arrival and until I leave. If I need to go to the restroom upstairs Jonathan escorts me. He gets a golf chair from my trunk and sets it up for me if I want to sit outside in the sun to read, checking on me periodically, and returning my chair to the trunk when they finish with my car. I will not let anyone else touch my Lincoln Town Car! More

Customer review Cloninger Ford dealership has hands down, the best Mechanics I have seen. They are honest, friendly, and loyal to their customers'. I have been a cust Cloninger Ford dealership has hands down, the best Mechanics I have seen. They are honest, friendly, and loyal to their customers'. I have been a customer for about a year now and will be a returning customer as long as I'm in N.C. I have never been anywhere to get my truck worked on that doesn't try to tell you a lie to get more work done or more money out of your pocket. Cloninger is the way to go, thank you Monica for all your help this past week and a big thank you to the Mechanics that have done amazing work every time i've come in. You guys are outstanding, 5 stars all around More

Excellent Done right and ahead of time. The staff were responsive to me and provided feedback as needed. I will go back to them for service. Done right and ahead of time. The staff were responsive to me and provided feedback as needed. I will go back to them for service. More