Cloninger Ford of Morganton

new car problems Purchased a Ford Escape went out of town to Lexington NC a 2 hour trip got there than the code came on the screen telling me I need to take the car to Purchased a Ford Escape went out of town to Lexington NC a 2 hour trip got there than the code came on the screen telling me I need to take the car to service with luck I was only a few miles from Parkland Ford . This vehicle now has around 560 miles on it 13 days after purchase it is 3 O clock in the afternoon they put the test on could not find the problem and wanted to keep it overnight they were kind enough to give a ride to the Holiday Inn and said to call in the morning they wold pick us up. We had not taken anything for a over night stay, no restaurant at the holiday but did have Pizza delivery Next day back to dealer they tell me it has a bad cooling pump and would have to come from main Vendor it this will take 4 to 5 days to receive part (what happen in the real world of overnight shipping) Will cost ford a extra 10 to 20 dollars come on. Now I am out a Hotel bill for a new car with 560 miles and two meals on the road. Were is the service after the sale. Called dealership that I purchased car from same day had the trouble it has now been over 24 hours with no response to ask what the problem was or if there was anything they could do to assist us This is my 3rd car purchased here I think I need some of that love talked about on tv with Subaru More

Very good buying experience, very good salesmen and Very good buying experience, very good salesmen and managers, up front and honest no haggling back and forth. Best buying car experience ive ever had Very good buying experience, very good salesmen and managers, up front and honest no haggling back and forth. Best buying car experience ive ever had More

Above and Beyond I called the dealership inquiring about a car on the lot and Brad answered. I stated my car was disabled and I was looking at a way to make it over th I called the dealership inquiring about a car on the lot and Brad answered. I stated my car was disabled and I was looking at a way to make it over there to purchase one. Brad offered to come pick me up in the car so I could test drive it and make my way to the dealer! Once I arrived the entire process was seamless and the fastest car buying experience I have ever had. I told others about it and it was the fastest they have heard about too. Everyone was efficient, knowledgeable and friendly. Overall great experience. More

Great customer service friendly staff Zach was very professional and very helpful. He made the process very easy. We were in and out of there in a couple hours. Best experience I have had Zach was very professional and very helpful. He made the process very easy. We were in and out of there in a couple hours. Best experience I have had at a dealership. Will definitely be buying from Zach and Cloniger Ford of Morganton again More

These are great people. These people are always professional and friendly. They will do everything to meet your needs. If you are buying or need service this is the place t These people are always professional and friendly. They will do everything to meet your needs. If you are buying or need service this is the place to go. More

I have always bought my trucks at the Ford dealership in Morganton this makes #9. They are very dependable on getting what you want and sell a great product. Morganton this makes #9. They are very dependable on getting what you want and sell a great product. More

There are great people to work with at Cloninger Ford. They offer some good deals and I found one for me. If you're in the market for a new or new to you vehicle, I would recommend checking out Cloninger They offer some good deals and I found one for me. If you're in the market for a new or new to you vehicle, I would recommend checking out Cloninger Ford. More

My experience at this dealership was super and I got exactly what I wanted. Thank you for all the wonderful help I will gladly tecomend you guys too my friend and gam. exactly what I wanted. Thank you for all the wonderful help I will gladly tecomend you guys too my friend and gam. More

Purchasing a vehicle GREAT place to get you next vehicle. Friendly and knowledgeable staff to assist you with NO pressure. If they do not have what you want they will get GREAT place to get you next vehicle. Friendly and knowledgeable staff to assist you with NO pressure. If they do not have what you want they will get it. Ask for Tim he is the greatest!! More

Excellent Service Best dealership I've ever done business with. The Service Center staff are knowledgeable, friendly, timely, thorough and do excellent work at a fair p Best dealership I've ever done business with. The Service Center staff are knowledgeable, friendly, timely, thorough and do excellent work at a fair price. More