Cloninger Ford of Hickory

Friendly Customer Service members were friendly and courteous Service was prompt.I enjoy doing business with them. No problems there,they have a shuttle servic Customer Service members were friendly and courteous Service was prompt.I enjoy doing business with them. No problems there,they have a shuttle service which is a plus. More

Was very pleased with everything from the sales staff to management. Was in and out. A very pleasant experience. Definitely have a new customer and I will gladly recommend this to friends and family management. Was in and out. A very pleasant experience. Definitely have a new customer and I will gladly recommend this to friends and family More

A very good dealer to work with. I own a 2010 Ford edge and I like it so much I bought a new 2019 Ford edge this past year. Cloninger Ford makes it easy to own a ford. and I like it so much I bought a new 2019 Ford edge this past year. Cloninger Ford makes it easy to own a ford. More

I always bring my Ford Ecosport here to get serviced and Steven Watts always makes sure I’m well taken care of. From buying my car here to getting it serviced, every experience is quick and easy. Steven Watts always makes sure I’m well taken care of. From buying my car here to getting it serviced, every experience is quick and easy. More

GREAT DEALERSHIP JOHNNY & THE FINANCE GUY WAS WONDERFUL TO WORK WITH. ONLY COMPLAINT IS MY CAR DIDNT HAVE AN OWNERS MANUAL. I AM STILL WAITING ON A CALL TO WORK THIS O JOHNNY & THE FINANCE GUY WAS WONDERFUL TO WORK WITH. ONLY COMPLAINT IS MY CAR DIDNT HAVE AN OWNERS MANUAL. I AM STILL WAITING ON A CALL TO WORK THIS OUT More

This is my second car purchase from here. They had what I was looking for and the price range that I was needing. If I need to purchase another Ford I will be back. was looking for and the price range that I was needing. If I need to purchase another Ford I will be back. More

Always friendly and nice willing to help you with every need great service and Ashley C. Goes above and beyond to make sure you are well taken care of. need great service and Ashley C. Goes above and beyond to make sure you are well taken care of. More

Shopping for F150 After visiting Cloninger Ford Hickory, NC October, 18, 2019 I was disappointed with the sales team in lack of effort to complete a sale on a used F150 After visiting Cloninger Ford Hickory, NC October, 18, 2019 I was disappointed with the sales team in lack of effort to complete a sale on a used F150. The salesman and the sales manager, AJ, were not receptive on a deal and pressed for their excessive price. I left very disappointed of course. Two weeks later, the price has been reduced to a much lower value which if had been presented the day I was there could have been the difference in making a sale and me walking away. I know dealing (or not dealing) with car sales people can be frustrating but when they think you must buy at their price or walk, like this facility, I will choose to walk every time. NOT impressed with the sales manager attitude. i will not recommend anyone to visit this facility. I have since found a truck with almost identical options, less miles and a fairer price which I purchased. Advice is to shop around before buying here. More

Bill Simpson is the worst I had been a 25 year customer of this Ford location. Bill Simpson - Service Manager - is a smug chump who had my car towed from the Cloninger Ford I had been a 25 year customer of this Ford location. Bill Simpson - Service Manager - is a smug chump who had my car towed from the Cloninger Ford lot without even a fifteen second call to give me a heads up before doing so. I had left it there with permission of the previous management. Since all the good folks I worked with are now gone, there is no longer any general manager at this location, Bill Simpson has apparently decided he is a little dictator. He gave me the name of John Cloninger - the owner - as his boss. I called and had to leave a message for John with his secretary. Big surprise...no call back after two weeks. Cloninger Ford appears to have a corporate culture of disdain for its customers and is a horrible representative for Ford in North Carolina. Don’t just stay away...run away. More