Cloninger Ford of Hickory

Overall good experience with the sales person I dealt with. Credit department was a little pushy on extended warranty they wanted me to buy with. Credit department was a little pushy on extended warranty they wanted me to buy More

Would recommend you to get a vehicle from them i had great experience with the company great experience with the company More

Good no problems at all they said what they would do and they did it and on the other hand I did also. They could have give me a bit more for my trade. My truck was in great shape book value on trade in wa they did it and on the other hand I did also. They could have give me a bit more for my trade. My truck was in great shape book value on trade in was 5,000$ more than what they give me. But I was happy with what I got More

I had the best experience purchasing my new 2025 Ford Explorer from Cloninger Ford. This is my 3rd new car purchase from them. Explorer from Cloninger Ford. This is my 3rd new car purchase from them. More

The team at the dealership was awesome to work with they did everything they could to get me my truck JD Anderson was the best at getting me a great deal Thanks to all did everything they could to get me my truck JD Anderson was the best at getting me a great deal Thanks to all More

Service department to have work done on a car purchased at Cloninger is false. If you by a used car that’s not a Ford they will up sell a warranty and then when the car breaks down they will send you to a at Cloninger is false. If you by a used car that’s not a Ford they will up sell a warranty and then when the car breaks down they will send you to a different dealership where you will have to fight with them about getting service done. John and Ashley were totally unprofessional while making me go to another dealership to get our van fixed. One of their mobile mechanics even came to look at our car and couldn’t complete the service because he did have a non Ford diagnostic tool. Service manager John trains his team to not work on all models outside of ford and then sends them to other dealerships to pass the buck without trying to help their customers who spend thousands of dollars purchasing vehicles from them. Do not buy any vehicle outside the Ford models as Cloninger in Hickory has no plans on being able to service those vehicles. Which my family had better experience with Cloninger in hickory but we will never do business here again nor will we ever recommend their dealerships More

The smoothest purchase at a dealership I’ve ever had . very courteous and friendly. Yet very professional.. very courteous and friendly. Yet very professional.. More

Great service! !! Purchasing process was easy and fast. Customer service was excellent and every one was friendly! They had the truck I was looking for on hand. !! Purchasing process was easy and fast. Customer service was excellent and every one was friendly! They had the truck I was looking for on hand. More

Overall one of the best experiences I have had with a new vehicle purchase. Ty Flowers was a wonderful salesman who did everything I ask to assist me. The dealership has to bring in my truck from their Sal vehicle purchase. Ty Flowers was a wonderful salesman who did everything I ask to assist me. The dealership has to bring in my truck from their Salisbury dealership and did so quickly and with no strings attached that I had to purchase the truck. I am especially happy to have Cloninger’s lifetime drivetrain warranty. More

Extremely professional sales staff and management. No pressure approach with good product knowledge from sales team. No pressure approach with good product knowledge from sales team. More