Cloninger Ford of Hickory

After trading my car for one at Cloninger, the car was not detailed hardly at all, the Finance manager told us he was adding on different things because I was a veteran or because he valued us as a custom not detailed hardly at all, the Finance manager told us he was adding on different things because I was a veteran or because he valued us as a customer, never revealing that these things were being added to the cost of the car, the paint was chipped to the metal on the drivers door and no attempt to touch it up was done, insect casings and spider nests were inside the doors, the floor mats were dirty. We asked that the extras be removed that the Finance manager had added to the price. He states he took them off but did not give us corrected paperwork that reflected the price once they were removed. A friend then made an appt to test drive and see the car with someone at Cloninger Ford and after they promised they would hold the car, she drove 2.5 hours to see it and was told even though she received a text reminder this morning of her appointment, that the car had been sold to someone else. What incompetence!!! I would never recommend anyone go there! More

I highly recommend Cloninger Ford to anyone looking for a vehicle. My salesman, Chris was amazing. Customer service is outstanding and everyone there is very knowledgeable and willing to go that extra mile vehicle. My salesman, Chris was amazing. Customer service is outstanding and everyone there is very knowledgeable and willing to go that extra mile! It is not your typical car bui g experience, it was smooth and didn't take hours to make something happen! More

Awesome salesperson Elijah Guy was great to work with and got me the truck I needed. This is my second vehicle purchase with Cloninger and it will not be my last. Great experience each time. got me the truck I needed. This is my second vehicle purchase with Cloninger and it will not be my last. Great experience each time. More

Service was great! Car running like new. Mechanic and staff very informative and helpful. Inexpensive oil changes available there as well. Car running like new. Mechanic and staff very informative and helpful. Inexpensive oil changes available there as well. More

Cloning Ford Of Hickory NC. Was The Best. The Will Look After You, And Treat You Right. THE ARE TOP CAR DEALER 10 OUT OF 10. Was The Best. The Will Look After You, And Treat You Right. THE ARE TOP CAR DEALER 10 OUT OF 10. More

jon arrowwood always makes sure we are taken care of! the service dept gets a 5 star! the service dept gets a 5 star! More

Always very friendly when I walk in. The service department is very friendly and efficient. If I have questions, they will get me an answer. I’ve been dealing with Cloninger since 20 The service department is very friendly and efficient. If I have questions, they will get me an answer. I’ve been dealing with Cloninger since 2014, when I moved to Cherryville from Virginia. Great dealership! More

Franklin Zambrano is rated a five star. He was very helpful and easy to deal with. He was very helpful and easy to deal with. More

Easy to deal with, lots to choose from, no surprise fees or cost. I will by my next ford at Cloninger Ford. or cost. I will by my next ford at Cloninger Ford. More

Service for a battery change took long but Bryan was excellent in the process and communication was open and honest. excellent in the process and communication was open and honest. More