Clinton Honda - Service Center

My experience with the service dept at clinton honda. I had an appointment for service on my leased 2016 Honda CRV for 12:00 noon on Tuesday 3/12'19. I arrived very early for the servicing by about 35 min I had an appointment for service on my leased 2016 Honda CRV for 12:00 noon on Tuesday 3/12'19. I arrived very early for the servicing by about 35 minutes so I was prepared to wait to get my car in. To my surprise I talked to one of the service writers (Kaitlyn Sackett) and she took my car in immediately. She was very knowledgeable about the CRV and explained everything to me that should be done while the car was in for service and why it should be done. This is a leased car and the lease is up in December of this year and I haven't decided if I am going to buy it at the end of the lease or get another leased car. so I told her I would decide to do all of the things she recommended at my next service which will be due before the lease is ended. I was very pleased with the entire service and the service writer. More

Pleasant experience All are helpful. Great customer service. The whole service team seems to work well together. Kaitlyn Sackett was knowledgeable and informative on s All are helpful. Great customer service. The whole service team seems to work well together. Kaitlyn Sackett was knowledgeable and informative on service and products. And gave me all the paper work with instruction on submitting for a tire rebate. Thank you. More

Scheduled Maintenance As always, timely appointment, quick service and polite and friendly employees. The facility is always clean and comfortable. I always go to this deal As always, timely appointment, quick service and polite and friendly employees. The facility is always clean and comfortable. I always go to this dealer for service. More

Fast, pleasant, ON-TIME Pleasant staff set up appointment and communicated with me throughout, completed the work and were ready on-time! Gave me thorough information regard Pleasant staff set up appointment and communicated with me throughout, completed the work and were ready on-time! Gave me thorough information regarding the condition of my vehicle. More

Very friendly and helpful dealership. The Service Department is always friendly, knowledgeable, and helpful. They all go out of their way to explain to you what is needed, the cost and the The Service Department is always friendly, knowledgeable, and helpful. They all go out of their way to explain to you what is needed, the cost and they provide a printout with the explanation so you have it for your records. Debb Skelton helped me this time with my service and was excellent as she has been for all my prior service needs. Bryon Collinge and Michelle Wagner are also excellent and helpful too. Buying my new car was a non-pressure sale unlike some other dealerships in the area. The salespeople allowed me to look around and decide what I wanted and answered my questions as needed. When I was ready to buy, Bill Butler found the car that I wanted from another dealership and when I picked it up, he explained and set up many of the new electronic features that I was unfamiliar with. This was a big help. More

Friendly, fast and fair Called to determine if they had the battery I needed, got an immediate response with a price. Another dealer took an hour to determine if they had the Called to determine if they had the battery I needed, got an immediate response with a price. Another dealer took an hour to determine if they had the battery and their cost was $30 higher. Although I was there for service I always walk thru the showroom. Sales staff was knowledgeable and willing to chat about the vehicles. More

Streamlined Express Service My experience using the express oil change service was a pleasure. Personnel was pleasant and professional. Promised completion turnaround was fulfi My experience using the express oil change service was a pleasure. Personnel was pleasant and professional. Promised completion turnaround was fulfilled. And, additional recommend service items we gently suggested. I highly recommend Clinton Honda! More

Maintenance Service - on-the-spot While driving to work, the service due light came on. While returning home, I took a chance that I would be able to have express service (although it While driving to work, the service due light came on. While returning home, I took a chance that I would be able to have express service (although it is no longer offered.) Presto! Michelle Wagner set me up for an oil change, tire rotation, and full inspection. All was completed in less than 45 minutes and near the end of the work day. Kaitlyn Sackett handled the paperwork and fully explained the transaction. I made sure to let Mark Diana know that all was Well Done! More

Service Experience My service appointment was faster than originally antisapated, which was an hour and a half, so I was pleased, so I was pleased with the expedient ser My service appointment was faster than originally antisapated, which was an hour and a half, so I was pleased, so I was pleased with the expedient service. More

Great Service! My battery died and I had to have it replaced. I called Honda and they fit me in that day at the time I needed. When I arrived, Kaitlyn Sackett checke My battery died and I had to have it replaced. I called Honda and they fit me in that day at the time I needed. When I arrived, Kaitlyn Sackett checked me in. She was so knowledgeable and knew exactly what needed to be done. It was so comforting to have someone tell me how they would diagnose the problem and assure me they would figure it out. Kaitlyn was also very professional and explained everything throughly to make sure I understood. I sat in the waiting room in a very comfortable seat and drank a complimentary beverage from the fridge. The work was done in an hour and the cost was completely reasonable. My husband and I purchased both our cars from Clinton Honda and always bring them there for the great service! More