Clinton Honda

Big fans of Clinton Honda Scott Dysart sold us our 2014 CPO Honda CR-V. He is such a nice, laid-back person. No hard-sell at all and very patient with us. We had a ton of quest Scott Dysart sold us our 2014 CPO Honda CR-V. He is such a nice, laid-back person. No hard-sell at all and very patient with us. We had a ton of questions and he had thorough answers to all of them; he really knows his cars. We previously bought a new 2015 CRV here at Clinton Honda and also had a great experience. Dealing with the service department is always a pleasure too. More

Joe Vizzi, Rachel and everyone there fabulous! This has been the best car experience so far. I have been through quite a few car/dealerships. Extremely accommodating, patient and they actually list This has been the best car experience so far. I have been through quite a few car/dealerships. Extremely accommodating, patient and they actually listened! Very friendly and knowledgeable as well! More

Great service from Joe Vizzi I had great experience leasing my car with Clinton Honda. the sales rep Joe Vizzi was very patient and helpful. I got no pressure experience unlike I had great experience leasing my car with Clinton Honda. the sales rep Joe Vizzi was very patient and helpful. I got no pressure experience unlike other honda dealer in the area. I would definitely recomment Clinton honda and Joe Vizzi (Sale Rep) and Ajay Sharma (Finance). More

Great Customer Service Second vehicle purchased w/ Bill Butler, great service! Bill was very helpful and patient as we made our decision on this new purchase. Very Happy Second vehicle purchased w/ Bill Butler, great service! Bill was very helpful and patient as we made our decision on this new purchase. Very Happy More

Great experience We just leased a 2017 Honda Pilot and are very with the service we got from Joe. He was knowledgeable, kind and not pushy. He was great to work with. We just leased a 2017 Honda Pilot and are very with the service we got from Joe. He was knowledgeable, kind and not pushy. He was great to work with. He was patient when I had to bring my six month old to every meeting. He puts a lot of time and care into his customers and it's appreciated. More

Outstanding Simple, professional and courteous. Employees. Bought car from long distance out of state. Best car purchase ever. Friendly and honest people who w Simple, professional and courteous. Employees. Bought car from long distance out of state. Best car purchase ever. Friendly and honest people who were genuinely interested in me. Barry Bauchwitz More

Great experience Bill Butler could not have been any more helpful. He even stayed late on New Years Eve to help us. I appreciate his willingness to explain and demons Bill Butler could not have been any more helpful. He even stayed late on New Years Eve to help us. I appreciate his willingness to explain and demonstrate the features of my new Pilot. Thanks Bill, Heidi More

professionalism Dealership is the equal of any "luxury" experience we have had. Joe Vizzi, Bill Ripka and Ajay Sharma could not have been more courteous, friendly, a Dealership is the equal of any "luxury" experience we have had. Joe Vizzi, Bill Ripka and Ajay Sharma could not have been more courteous, friendly, and knowledgeable. Well done people !!! More

Great dale I enjoyed coming to this dealership. It was a very friendly atmosphere and were very helpful in purchasing our new Odyssey. Sales and finance staff I enjoyed coming to this dealership. It was a very friendly atmosphere and were very helpful in purchasing our new Odyssey. Sales and finance staff super More

Rude service department and misleading sales agent We purchased a new car from Gil. The sales was smooth, but we got more information from Scott, who shares his office, than we did from Gil. Gil misle We purchased a new car from Gil. The sales was smooth, but we got more information from Scott, who shares his office, than we did from Gil. Gil mislead us on a few details about the car, and we did not get the wheels that we were promised. We even marked the picture in the book, and Gil said, "Yes, those are the wheels your car will come with." This was not the case when the car was delivered. Alex tried to help us out, but at that point it was too late. We accepted the car and drove home that night. The next moring we discovered that our new car had been delivered with a hole in the front seat. We called Gil and he told us that the seat would be replaced. He told us we needed to come back to Clinton Honda so Alex coud see the hole. I did (20 min ride one way) and Alex looked at the hole. Gil and Alex told me that the seat would not be repaired, but instead, replaced with a new seat. I went home. A day or two later, Gil called me and asked me to come back again so he could see the color? I asked him why he didn't look at the color when I drove out to show Alex the hole?? I was irritated. I did not have time to drive back out again. Gill called me back a bit later and told me that I did not need to come back out because he had decided just to order both colors. We were contacted a few days later by Michelle in service. She gave me a few dates and asked me to check the calendar and call her back. When I called her back, I was routed to a different agent (Jenna) because Michelle was busy. I made an appointment with Jenna and dropped the car off at night for a 7:30 am appt. the next day. The next morning around 10:00 am I recieved a call from Michelle. She was unaware that my car had been scheduled or was even in the shop. She told me they had not started work on the car yet bc she did not know it was there. She informed me several times that I was suppose to call her back. I explained that I did call back, but was rerouted to a different service agent. She then told me that they were heating up my car so they could put a new cover on my front seat. I told her that Gil said that it was being replaced. Michelle became very huffy and told me that it did not need to be replaced and that it was just a hole and they were putting on a new leather cover. She told me that if that was not what I anticipated then she had to stop the service appt. and I had to reschedule. I called my husband to discuss. We agreed to let service recover the new seat, but if it did not look good, we would need it replaced. She agreed. I arrived back at about 4:30 pm via the Honda shuttle. The driver was lovely. Very polite and friendly. When my car was brought around, I looked at the seat and was horrified. The seat was covered in a wrinkly leather cover, that looked terrible and nothing like the other front seat. I expressed my dissatisfaction to Michelle. She told me that she spoke to service and that it was normal. I should wait a while and it will flatten out. When I asked her how long, she acted exasperated with me and said, "I don't know...maybe 3 weeks??" I walked away to find Gil. He was not around. I found Alex. He came right out and looked at the car and agreed. Terrible job. It was a brand new car with a wrinkled up leather front seat. He told Michelle to arrange for a new seat and that it needed to be done right. She did not appear happy to hear that from him either, especially since she had just told me it would be fine in a few weeks. She snapped at Alex that she would need it in writing to authorize it. Maybe that is protocol, but she was as rude to Alex as she was to me. I then asked if my liscence plates had been put on during the entire day the car had been at the the service center. Michelle told me no, and that she had NO idea they were supposed to do that. I told her that when I dropped the car off, I had asked Jenna if that could be taken care of while the car was here. She politely agreed and wrote it in large letters across the service contract "Please put on new liscense plates for customer." (or close to that) I relayed that information to Michelle and she did not reply. She took the agreement and looked at it, saw the request and told some young service employee to put on the plates. Not a word to me. Nothing. Rude. This is our 4th Honda purchased at this center. We expect to be treated politely by the service deptartment. We expect that when we are told we are getting specific wheels, that we will get them. This will not be our last Honda, but it could be the last one we buy from Clinton Honda. More