Clift Buick GMC
Adrian, MI
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Quick and Easy Mike White was awesome to work with. He found my husband and I the vehicles we both wanted and at a price we could afford. There was no pressure, no Mike White was awesome to work with. He found my husband and I the vehicles we both wanted and at a price we could afford. There was no pressure, no hassles and no nonsense. Mike made everything quick and easy with no stress. By far the best experience my family has ever had at a car dealership. Thank you Mike and staff for being so great! More
Love my new Terrain!! Everyone at Clift was very friendly. Patty Dull was a great sales lady. Best car buying experience I've ever had. Will be back as a return customer. Everyone at Clift was very friendly. Patty Dull was a great sales lady. Best car buying experience I've ever had. Will be back as a return customer. More
Pleasant staff and dealership Everyone at Clift Buick is very friendly and courteous. We have purchased several vehicles through Clift Buick and always been very pleased with the Everyone at Clift Buick is very friendly and courteous. We have purchased several vehicles through Clift Buick and always been very pleased with the service and helpfulness. Our salesman (Todd Welch) always makes sure we get exactly what we request. It is always a pleasure to deal with Clift Buick. More
Great people From the sale to the first scheduled service I have encountered only friendly people willing to help me. My husband purchased a car 6 months earlier t From the sale to the first scheduled service I have encountered only friendly people willing to help me. My husband purchased a car 6 months earlier there. And was pleased so we went back for mine. More
Great dealership and staff I was very pleased with the assistance and courtesy that I received at the Clift Buick GMC dealership in Adrian, Michigan. My salesperson{Ben Perez} w I was very pleased with the assistance and courtesy that I received at the Clift Buick GMC dealership in Adrian, Michigan. My salesperson{Ben Perez} went beyond what would be expected during the ordering process, and insuring that my vehicle was exactly as I had requested, before delivery. More
Oil/tire rotation change The service and people are great, but the only problem I have it the guy rotating my tires left some small dings/scraches on my rims. With Michigan wi The service and people are great, but the only problem I have it the guy rotating my tires left some small dings/scraches on my rims. With Michigan winters and salt the clear coat will start coming off in no time. Ron S. More
Car repair I took the car in for an oil change and to get a problem with the wipers fixed. They had no trouble getting my car in for the service. Plus, when perf I took the car in for an oil change and to get a problem with the wipers fixed. They had no trouble getting my car in for the service. Plus, when performing a vehicle check they found some problems with the cars alignment and steering. They were able to get my car right in and fixed that very same day. I feel safe with the service department at Clift and will continue to take my car there for service. More
New car My experience was great This was the second time we felt with Ben. I am going to tell my friends and family to go to Ben when they want a csr.. My experience was great This was the second time we felt with Ben. I am going to tell my friends and family to go to Ben when they want a csr.. More
finance guy wildly unproffesional I found a Buick enclave I wanted at clift Buick and started a credit app. I received emails and text messages saying I was approved and ready to go. I found a Buick enclave I wanted at clift Buick and started a credit app. I received emails and text messages saying I was approved and ready to go. I received a pho e call from Mike F telling me that I needed 2500 down, which was not what I had understood. All in all, we got down to 750 and I drove up to start the deal. I signed a contract and they agreed to deliver it to me a week and a half later (Dec 11th). The next Monday, I get a phone call from Mike F stating the finance company was going to cancel my contract, which I was never told about. Two days later, he calls me and states that gm financial has cancelled the loan. I have no contract or paper work with contingencies and everything was final. He started to actually yell at me. I told him I was going to have my lawyer give him a call and work this out. I later called gm financial themselves and they told me a different story. The were having trouble verifying employment, but never stated they were cancelling the contract. Also, when I left work, there was a tow truck waiting in the parking lot. Not saying it was there for me, but it was sketchy due to what had previously happened. Mike F is a horrible man and clift Buick is apparently in the bait and switch game. Trying to get you to do one thing when the bank is ok with what is already in place. I highly recommend you go somewhere else and leave this company in the rearview mirror. Mike himself is the downfall of that company. If they take my vehicle, I'll update this with the court proceedings. More
buying a used vehicle I purchased a used vehicle ,and some problem with the ignition.The people I dealt with from Josh Wagoner the GM,to Mark Hartley in sales they all work I purchased a used vehicle ,and some problem with the ignition.The people I dealt with from Josh Wagoner the GM,to Mark Hartley in sales they all worked with me and took care of the problem very quickly and efficiently.The distance from the dealership (85 miles)was no problem. More