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Cliff Wall Subaru Mazda Mitsubishi
Green Bay, WI
1,014 Reviews
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1,014 Reviews of Cliff Wall Subaru Mazda Mitsubishi
July 30, 2019
Annual 6 hour service routine. They were nice enough to credit me for a reduced oil change because after I got home I received in the mail a coupon for a reduced oil change. Since t They were nice enough to credit me for a reduced oil change because after I got home I received in the mail a coupon for a reduced oil change. Since the coupon would have expired before I needed another they credited me for the next oil change. Yeah! More
by TOMANDLINDA0
Verified CustomerEmployees Worked With
Mike Destiche, Robert Peterson, John DeBauche
July 29, 2019
oil, tire rotation, recall Service was good, as was the shuttle service. My only complaint is that every time I bring my car in for service, I am asked if I want it washed. Ev Service was good, as was the shuttle service. My only complaint is that every time I bring my car in for service, I am asked if I want it washed. Every time I have responded yes, however only once was the car actually washed. I wish that if you ask the customer if we want it washed, do it. More
by DIANEWESSEL707
Employees Worked With
Robert Peterson
July 29, 2019
Amazing! Everyone at the dealership is super friendly and provided amazing customer service. I was traveling for work prior to buying my car and they made it Everyone at the dealership is super friendly and provided amazing customer service. I was traveling for work prior to buying my car and they made it very easy to purchase the car, keeping me informed throughout the entire process. They even picked me up from the airport the day I got my car. Before driving off the lot, I received a thorough walk through of all the features in my new Subaru! More
by casey.strouse12
Employees Worked With
Cliff Wall, Nicholas Schmit, Mike Nett
July 29, 2019
New car Have bought 3 other Subarus from this dealership, good experience. Good selection on site to choose from, found one like my 2017 model. Good time to u Have bought 3 other Subarus from this dealership, good experience. Good selection on site to choose from, found one like my 2017 model. Good time to upgrade to 2019. Service was great. More
by EDWARDSS423
Employees Worked With
Lane Weber, Nicholas Schmit
July 29, 2019
Fighting for Service Ignition switch would not turn. Called Cliff Wall and told to have auto towed in and Road-Side Assistance had ended in June. . . paid $109 for tow. Ignition switch would not turn. Called Cliff Wall and told to have auto towed in and Road-Side Assistance had ended in June. . . paid $109 for tow. When called next day on status, was told it would be 3 weeks before they could get to it. This is a LEASED vehicle from Cliff Wall that I planned on buying November when lease was up. They had no loaner ("we are out'') and casually stated that I would have to rent an auto, with not reimbursement and insurance does not pay for rental due to mechanical failure. Contact National Subaru Headquarters and explained problem - they said Cliff Wall should have provided a loaner - period. They would contact Cliff Wall. I called Cliff Wall to speak with Service Manager, Mike, and explained situation. He later called back to say that they would have a man sleep on a cot and fix problem that night. When called the next day and when picking up auto, all personnel had to quote "we had a man sleep on a cot". I in no way can believe that when it was a twenty minute job. Tech wrote: "Customer state the key gets stuck in the ignition. (this is not true, customer stated ignition would not turn) Verified Customer concern, found related TSB 16-112-18R. Replace the shift plate guide and clamper per bulletin. Discussed finding with guest. (not true - when I went to get auto was directed to cashier and no one talked with me of repair). I am now afraid that if I buy this vehicle that to get decent service from Cliff Wall (which less than a mile from my home - one reason I selected this dealer) that I will not be provided with complete assistance. More
by JOHNSCHWEGER
Employees Worked With
Mike Destiche, John DeBauche
July 28, 2019
Very clean. Good inventory of cars Almost left the dealership as there was no one to assist us. Michael Nett was very helpful. He knew about cars and wasn’t high pressured. Almost left the dealership as there was no one to assist us. Michael Nett was very helpful. He knew about cars and wasn’t high pressured. More
by IMADREAMAKER
Employees Worked With
Nicholas Schmit, Duane Wiegand, Mike Nett
July 24, 2019
great service I'm from the UP and made my appointment online for when I just happened to be in Green Bay. Showed up for my oil change and was asked if I wanted the I'm from the UP and made my appointment online for when I just happened to be in Green Bay. Showed up for my oil change and was asked if I wanted the recall repair done on my Forester at the same time. Absolutely! Service was quick, and saved me an additional 4 hours of driving and another day off of work just get to a Subaru dealer here. Great - would definitely come again. More
by RMARINEA
Employees Worked With
John DeBauche
July 22, 2019
Very disappointing Changed my spark plugs. Drove 1 1/2 hrs home to find out that car chugged and couldn’t roll my window back up. Mechanic forgot to to reset that and ot Changed my spark plugs. Drove 1 1/2 hrs home to find out that car chugged and couldn’t roll my window back up. Mechanic forgot to to reset that and other things. To the tune of over 351 dollars. Was not compensated for my mileage gas and time. Why do I have to pay for all that extra gas when it wasn’t my fault. An honest mistake they admitted but just a sorry. Wasted my day off. More
by KEITHKOCHBLACKPANTHER
Employees Worked With
Cliff Wall, John DeBauche
July 22, 2019
Overall opinion The purchase of the legacy went very well. This high tech stuff will take time to disolve. i would highly recommend this dealership and Robin. She The purchase of the legacy went very well. This high tech stuff will take time to disolve. i would highly recommend this dealership and Robin. She sold my son a used car. That was a factor in dealing with Robin. More
by ronaldpoister
Employees Worked With
Nicholas Schmit, Duane Wiegand, Robin Rose
July 22, 2019
Very Happy I brought my Subaru in for a recall issue. They also did an inspection and informed me that I had a light out. I asked about the timing belt and was g I brought my Subaru in for a recall issue. They also did an inspection and informed me that I had a light out. I asked about the timing belt and was given very clear answers and prices. More
by A_BERG
Employees Worked With
Mike Destiche, Robert Peterson, John DeBauche, Eric Metzler, Monica Wiegand
