Back

Cliff Wall Subaru Mazda Mitsubishi

Green Bay, WI

not yet
rated
1,014 Reviews

1988 East Mason Street

Green Bay, WI

54302

Directions
Sort by

1,014 Reviews of Cliff Wall Subaru Mazda Mitsubishi

October 03, 2019

Good service department at Cliff Walls 66,000 miles service My associate was very helpful and suggested things that would be appropriate. He also checked on whether I had any special requests. All items wher More

by Ghost42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t catch his name. Also lady that took my credit card.
October 03, 2019

Accommodating service Cliff Wall is very accommodating to me as an out-of-town customer. They provide a friendly shuttle service so I don’t need to spend time waiting at th More

by LHOLTZ22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The shuttle driver was very nice. , Robert Peterson
October 03, 2019

Rotate tires Fast and friendly. They also washed my car free of charge. Coffee and other items available in breakroom was very nice, as was the tv. More

by hnnfsg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Rose
October 03, 2019

Routine maintenance Sales person walked around the car and when I asked asked to have alternator checked he wrote it up no questions asked. When he met with me he explain More

by suzann721
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Metzler
October 03, 2019

Poor service on oil change Didn’t fill windshield fluid. Had tire issue that was handled Very poorly. Had nail in LR tire. Tires have 5/32 or less, almost worn out. Said they co More

by BTIMBERTAXIDERMY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Look it up.
Nov 05, 2019 -

Cliff Wall Subaru Mazda Mitsubishi responded

Hi, Sorry for the delayed response on dealerrater- sometimes our system glitches and we respond to your review, but it doesn't appear on dealerrater. Thank you for taking the time to write a review- We appreciate the opportunity to improve. I am very sorry that you had a negative experience with our dealership's service department. The advisor you worked with was on his first week of employment here and definitely needed more training, which does not excuse the information he gave you. From what I understand from talking with our service manager and the advisor about your tire issue, they were trying to save you money on the one bad tire that needed to be replaced. Our service manager, Mike Destiche would be happy to explain more clearly and you can call him at 920-468-8898. Nonetheless, we do not want our customers to have experiences like you had at Cliff Wall, and we will continue to work to improve. Thank you.

October 03, 2019

Maintenance My maintenance took a little longer than usual but everyone was very kind and thorough. They even noticed a bulge in a tire and I was able to bring it More

by TRACYJADAIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Destiche, Eric Metzler
October 03, 2019

Best car buying expereince ever! Robin Rose was a pleasure to work with. Very kind, courteous, professional, and organized. I'm a first time Subaru owner and I'm very pleased with m More

by npilon93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Schmit, Robin Rose
September 26, 2019

Oil change and tire rotation. Good service Department to go to. 45 minutes for service to be completed which seems normal now days. Still happy with my Crosstrek and service so far More

by DARCYDUCKART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Destiche
September 19, 2019

Great price and great service When I was in the market for a Subaru, I kept hearing that I should go to Cliff Wall, and I’m so glad that I did. Their prices were the best I saw bet More

by bre.everetts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smith, Nicholas Schmit, Duane Wiegand
September 19, 2019

Look like new We brought our cars in for detailing. The cars are a Subaru Forester 2011 and a Subaru Outback. The cars looked like new both inside and outside. More

by pammcc324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Schmidt
...
26
...