Cleveland Ford - Service Center

Best Ford Dealership service you'll ever get! The guys in the service department here really helped me out. The technician had to abruptly leave but another guy covered down for him and fixed my p The guys in the service department here really helped me out. The technician had to abruptly leave but another guy covered down for him and fixed my problem on the spot. This is truly what customer service is all about. I don't live in the area but if I did, I'd make this my new dealership for maintenance on my truck. Thanks guys! More

2 days to replace front wheel bearings at a cost of $700. My wheels had been taken apart to replace ball joints recently so they should not have taken so long.They then told me that I needed more than $5000 i My wheels had been taken apart to replace ball joints recently so they should not have taken so long.They then told me that I needed more than $5000 in work done or I might not make it 5 miles down the road.I have put 4000 miles on since then and it is still doing fine[2.5 weeks].I have delt with several other Ford places in the last 2 years servicing this truck that I drive around 10,000 miles a month often enough.I felt bad when I left this place. More

Outstanding service department I had my F250 serviced recently and Ron Penepent of the service department went out of his way to communicate and see that everything was taken care o I had my F250 serviced recently and Ron Penepent of the service department went out of his way to communicate and see that everything was taken care of in a very timely fashion. I appreciate his service very much. More

Jerry Johnson Larry Hill was excellent! The price is a little steep, but you get what you pay for, the quality is worth it . Ask for Jerry Johnson he'll take care o Larry Hill was excellent! The price is a little steep, but you get what you pay for, the quality is worth it . Ask for Jerry Johnson he'll take care of you. More

Service for oil change Always get fine service and assistance thru Joe Trentham Service Consultant. As repeat customers he always remembers me when I come in. Thanks for pro Always get fine service and assistance thru Joe Trentham Service Consultant. As repeat customers he always remembers me when I come in. Thanks for prompt service and don't have to spend all day there. Rosemary Ramsey proud owner several of the best Ford vehicles they make! More

Oil change Jerry Johnson is the best. He does an awesome job. My car had an oil change and he was finished within 30 minutes. I always feel safe and that I'm not Jerry Johnson is the best. He does an awesome job. My car had an oil change and he was finished within 30 minutes. I always feel safe and that I'm not being taken advantage of when I go see Jerry More

excellent in every way Although I didn't purchase vehicle from this dealer, their service has been the best of any Ford dealership I have ever used. Just keep up the good w Although I didn't purchase vehicle from this dealer, their service has been the best of any Ford dealership I have ever used. Just keep up the good work. More

Wonderful service I had to have a car towed because it died in my driveway. I had the car taken to Larry Hill Ford, where Jerry Johnson promised to take care of the car I had to have a car towed because it died in my driveway. I had the car taken to Larry Hill Ford, where Jerry Johnson promised to take care of the car. Not only was he quick to help me find out what was wrong, he was kind enough to take the extra time to fully research the part needed for the repair ensuring I got the best deal. I appreciate everything he did to help me towards getting the car taken care of! Very professional and caring people there! More

Quality Service Department Joe and the guys at Larry Hill Ford's Service Department make routine service a pleasant experience every 5,000 miles. Thanks for taking care of the c Joe and the guys at Larry Hill Ford's Service Department make routine service a pleasant experience every 5,000 miles. Thanks for taking care of the customer! DF More

Excellent service for our new Edge Thanks to Jerry Johnson for excellent and personal customer service. Have known and dealt with Jerry at Larry Hill Ford/Imports for a long time. He Thanks to Jerry Johnson for excellent and personal customer service. Have known and dealt with Jerry at Larry Hill Ford/Imports for a long time. He is a great asset to your organization. More