Cleveland Ford

Would like for Rob Folks to receive credit for his very nice sale to me. The dealer ship was very nice and clean place. Will tell all my friends to go to Larry Hill of Cleveland and ask for Rob Folks. This nice sale to me. The dealer ship was very nice and clean place. Will tell all my friends to go to Larry Hill of Cleveland and ask for Rob Folks. This was a GREAT experience! More

I went to Larry hill bc I bought an extended warranty w my car and it was making a noise. I schedule an appt only to wait over an hour for my car to even get looked at. Then a guy tells me that I'm not lon my car and it was making a noise. I schedule an appt only to wait over an hour for my car to even get looked at. Then a guy tells me that I'm not longer under my warranty and I would need to replace 2 pulleys which would be $240. I then went to another service where I could get a better deal. They ordered the parts put them on and guess what?! That was not the problem!! The problem as actually a small less expensive pulley! So instead of me paying $50 to get my car fixed. Larry Hill decided to get more money and say it was the most expensive pulleys on the car. Now I'm out $300 because of the ignorance at this dealership! I have purchased 2 cars from them and will never return. Nor will I let any of my family and friends buy from this place. They rob you while smiling to your face! Treating people like that will only end you up in one place. Out of business!!! More

I had an amazing experience at Larry Hill! This was my first experience buying a car and other dealerships and used car lots were trying to scam me, but Chris Davis and Lee Johnson at Larry Hill were upfr first experience buying a car and other dealerships and used car lots were trying to scam me, but Chris Davis and Lee Johnson at Larry Hill were upfront and honest with me then entire time. The first trip I made, they didn't have the exact car I was looking for so Chris Davis took my name and phone number and said he would call me when they got the specific car on the lot. The next day I got a call from him saying there was a whole truckload of the car that I was interested in that had just arrived! I had a firm budget and Chris and Lee were able to find a car that fit me perfectly, in my budget, and it was a very newer used car. I am thrilled with it! Everyone at the dealership treats you like family. It was such a nice experience! I would recommend Larry Hill, but especially going to see Chris Davis or Lee Johnson ANY day! More

I had a great experiance at larry hill used lot. I bought a truck that I have wanted for over 5 yrs and the salesman that helped and made it possible was ryan hunter he is very professional very kind and how a truck that I have wanted for over 5 yrs and the salesman that helped and made it possible was ryan hunter he is very professional very kind and how he goes about it to me personaly is the way it should be done he don't run up and follow you around like a lost dog and try to sell you everything you walk pass. He actualy does what a salesman is suppose to do and that is listen to the customer to actualy help.I have to say I have been to that lot before and actualy turn around and leave because of the pressure of the salesman.But I will have to say if not for how much ryan was able to help is what sold me on the truck. More

I can only give Larry Hill Ford and Billy Bailey the highest marks available not only because of their committment to me as a customer during the purchase process but after my purchase as well. Billy h highest marks available not only because of their committment to me as a customer during the purchase process but after my purchase as well. Billy has always gone above what one would consider typical service to accomodate me in every aspect of my experience. As a female, it has been my experience that most other dealerships/salespeople do not take my interet in the mechanical function of a vehicle seriously...So I out Billy to the test by asking him some very important technical questions about maintenance on both the gas and diesel engines and not only did he take my questions very seriously, he answered them in a way that made me feel "safe" and respected. Here is another great example: When I purchased my new 2011 Super Duty I had forgotten our handicap placard in our trade in. Unfortunately I did not realize my mistake until late that evening. I contacted Billy first thing the next morning and his first words, after greeting me, were "By the way, I found your handicap placard over the passenger side sun visor and grabbed it for you.." Not only did he notice my issue he anticipated my call! Anytime I have had questions about my new vehicle he is always willing to find out the answers to my questions. I am confident, both as a customer, and as a female, that Billy and Larry Hill Ford will always value my being their customer and value my family and friends who decide to use their dealership for their vehicle needs. Thanks for making my experience the best! More

once in dealership i felt i was among friends,and all questions answered.from salesperson too the finial hand shake,i was impressed with dealership. questions answered.from salesperson too the finial hand shake,i was impressed with dealership. More

david thanks so much for helping me and helping me with looking for a car. i would have gotten the cobalt but since i needed dad to help me with getting a car, he insisted i get a new one . thanks for trea looking for a car. i would have gotten the cobalt but since i needed dad to help me with getting a car, he insisted i get a new one . thanks for treating me like family and helping us get a great dependable car that will keep me and the kids safe. angelia More

Chris Davis was excellent car saleman, he was very honest, and true with everything he said. I feel that if every car saleman was like him their would be alot more cars sold threw out America. Keep up honest, and true with everything he said. I feel that if every car saleman was like him their would be alot more cars sold threw out America. Keep up the great work Chris, I would buy a car from you any day. This the reason why Chris get such a high rating from me. More

We were looking for a good used vehicle and found the sales and finance staff at Larry Hill Ford extremely helpful. They all worked very hard to get us a truck that had low mileage and was within our pri sales and finance staff at Larry Hill Ford extremely helpful. They all worked very hard to get us a truck that had low mileage and was within our price range. The piece of mind we have with our maintainence plan and warranty are just the icing on the cake. Thank you, Ryan and all the staff at Larry Hill Ford. You have made two more life long customers and we will highly recommend you! Richard N. Hixson, TN More

David Babbitt at Larry Hill Ford was a pleasure to deal with. It had been 6 years since my last car purchase and I was dreading the idea of having to hassle with a car salesman. But with David, there was n with. It had been 6 years since my last car purchase and I was dreading the idea of having to hassle with a car salesman. But with David, there was no need to worry. He was laid back and down to earth, not pushy or overbearing. He didn't try to force me into something I didn't want or need and let me steer the conversation instead of the other way around. He was very courteous and helpful, and definitely went out of his way to make buying a car a simple process and gave us a fantastic deal at the same time. More