Cleveland Ford

Our experience at Larry Hill Ford was outstanding. The Our experience at Larry Hill Ford was outstanding. The sales consultant (Wes), internet sales manager (Kevin), and the business manager (Majdi) w Our experience at Larry Hill Ford was outstanding. The sales consultant (Wes), internet sales manager (Kevin), and the business manager (Majdi) were outstanding. They were extremely friendly, and very considerate of my condition, seeing how I have been extremely ill for the past couple of months. Wes was always very thoughtful and helpful as we searched for just the right car. He offered me drinks, a place to rest, and constantly asked if I needed anything at all, which really helped. One evening I got so sick I could not stay any longer to work on the deal. He was very selfless, and assured me that it was okay, and that I should take care of myself first, and could return to sign papers later. Kevin worked very hard to find us a vehicle that met our need, and for one that we would be able to finance, considering our less than acceptable credit score. He went with us for a test drive and was very knowledgeable about the vehicle, and we definitely knew this was the car for us. Majdi also worked very hard on getting us the financing, and went the extra mile, which ultimately resulted in a lower payment of $70 per month, even after we had already signed the papers. We received a call saying it would be $50 lower, and since then received a letter lowering it an additional $20. We had to come in to resign papers but, for this savings, it was well worth our time. Overall, they made a stressful situation very easy, and it is the best and most enjoyable experience we have ever had purchasing a vehicle. We are completely satisfied with, and love our new car. We look forward to future transactions with Larry Hill Ford, as we know we will one day need other vehicles for ourselves, and our two children. They worked extremely hard to get us the deal we needed to have a nice, reliable vehicle, at a reasonable price. We are so grateful for the work done by the members of your business, and can honestly say they care more about the customers than just making a sale. Thank you so much for your time and effort in making this work for us. *I am unsure about what is meant by question 2 but, I will say trust and integrity are based on an individual's personal character, and it doesn't matter where a review is actually written. I am in my living room at home now but, would say the same thing about this great company no matter where I was. I found the character of everyone I came in contact with at Larry Hill Ford very professional but, also found them to be very personable, with great respect for humanism, which was noticeable in their treatment to us as customers. More

We live in Nashville and after two dealing with two disappointing Ford dealerships in Nashville, we decided it would be worth the 3 hour drive to Cleveland, TN. After seeing the F-150 Ecoboost torture disappointing Ford dealerships in Nashville, we decided it would be worth the 3 hour drive to Cleveland, TN. After seeing the F-150 Ecoboost torture test several times, we knew it was the truck for us. So, we brought our 2010 Jeep Wrangler Unlimited Sahara along to trade. Upon arriving and meeting Wes face to face, we took off on a test drive in the F-150 Ecoboost. An absolutely amazing vehicle with all the perks and enhancements that make you fall in love with a truck of this nature. Wes was very knowledgeable on every aspect of the truck and took time to show us everything. Wes really went to bat for us on our trade which is always a huge negotiating point and made us happy. We were in a time crunch to return to Nashville and Wes definitely picked up the pace to help get us back on the road quickly and managed to still have time to set up our sync account to our phone so we were ready to roll. Take it from me, it is worth the 3 hour drive from Nashville to deal with Wes and the crew at Larry Hill Ford. More

We were looking to trade in our '07 Ford F-150 for a newer car. We were not even planning on buying a car that day. When we met with Cody, he was extremely nice and very accommodating. He had great ch newer car. We were not even planning on buying a car that day. When we met with Cody, he was extremely nice and very accommodating. He had great charisma and showed us each car we wanted to see, even those that had just been traded in that day. We saw a car that we LOVED and were able to test drive it. It had not even been priced. They gave us and EXTREMELY generous offer on our trade in as well as a decent price for the car. We ended up driving it home the next day. More

We were very pleased with our puchase from David. He was very honest with history, price and paperwork involved in our sale. He was great! We were really at ease talking to him about the plus and minuses of very honest with history, price and paperwork involved in our sale. He was great! We were really at ease talking to him about the plus and minuses of trading our car. He related to us and understood our situation. Thanks again David, and I love my Fusion ! More

Dean was super to work with on our trade in and purchase. He was knowledgeable, personable, friendly and professional. He made us feel as ease, not pressured; like a longtime friend. Mike was also great i He was knowledgeable, personable, friendly and professional. He made us feel as ease, not pressured; like a longtime friend. Mike was also great in helping finalize the deal. He was helpful and seemed genuinely concerned about doing the right thing. More

This place was awesome and the people I dealt with were really nice. Chris was my old friend from High school so I knew i could trust him. really nice. Chris was my old friend from High school so I knew i could trust him. More

the people were friendly. the paperwork was relatively painless. overall it was a good buying experience. brian was a pleasure to deal with. for a good quality preowned vehicle i would check here first painless. overall it was a good buying experience. brian was a pleasure to deal with. for a good quality preowned vehicle i would check here first next time. More

This is our second vehicle from Larry Hill and will never go anywhere else. Best price and customer service hands down! From thetime you walk in until the end the whole staff is aware of you and your family go anywhere else. Best price and customer service hands down! From thetime you walk in until the end the whole staff is aware of you and your family and offering ballons, smiles, and a helping hand. I will recommend Larry Hill Ford to anyone who wants great deals & excellent customer service. More

Lee Johnson & Majdi Awad were great, they helped me out alot! They were made me feel like my first time buying a car was a great experience! out alot! They were made me feel like my first time buying a car was a great experience! More

Dean Helsdon helped us out when no one else would. Our credit is not perfect because of past mistakes. But we are trying to rebuild. We contacted dean and within a few days he found us the perfect vehicle credit is not perfect because of past mistakes. But we are trying to rebuild. We contacted dean and within a few days he found us the perfect vehicle. Buying a car has been stressful experience for us in the past. I can honestly say it was a breeze this time. Not only will we always buy cars from larry hill ford from here on out we will only deal with dean helsdon. Thank you for making this easy for us! We love our new car!!! More