Cleveland Ford
Cleveland, TN
Filter Reviews by Keyword
By Type
5,444 Reviews of Cleveland Ford
2 Vehicles in 1 week! We originally came in to look for me a vehicle with a third row. Brad helped me narrow it down to what I liked, and also helped me make my final decis We originally came in to look for me a vehicle with a third row. Brad helped me narrow it down to what I liked, and also helped me make my final decision. After purchasing, my husband decided to look at a F150. He waited a couple of days, and came back to purchase at the end of the same week! We have purchased multiple vehicles with him, and couldn't imagine having another salesman! Thanks Brad for an awesome experience! Lifetime Customers More
Great experience Highly recommend, great experience. Fast in and out, no long drug out process. Everyone we met was nice and courteous. Will differently be back when l Highly recommend, great experience. Fast in and out, no long drug out process. Everyone we met was nice and courteous. Will differently be back when looking for another new vehicle. More
Excellent Eddie A. Is Fantastic! He is very knowledgeable and has a great personality. He makes sure you understand everything and goes above and beyond for the Eddie A. Is Fantastic! He is very knowledgeable and has a great personality. He makes sure you understand everything and goes above and beyond for the customers. More
Great car buying experience Brad Doty helped us decide on the used car that was right for us. He was knowledgeable and never pressured us. He made sure we got an extra key for Brad Doty helped us decide on the used car that was right for us. He was knowledgeable and never pressured us. He made sure we got an extra key for the car at no cost, and also replaced a part on the rear bumper that was crinkled. We had a great experience at this dealership, and would definitely buy here again. More
Make it right Brian Gay was put in very bad circumstances as a salesman which was not his fault but he did extremely well at showing us that he genuinely cared and Brian Gay was put in very bad circumstances as a salesman which was not his fault but he did extremely well at showing us that he genuinely cared and wanted to make it right for us. He found us a great truck and helped us remedy the situation. He was extremely professional and courteous. If I owned a business I would want several just like him. More
Putting the customer first While we did not buy from Rob and Cleveland Ford this time we were impressed with his knowledge and honesty in what he could and could not in our situ While we did not buy from Rob and Cleveland Ford this time we were impressed with his knowledge and honesty in what he could and could not in our situation. Because of this we would recommend Rob. The next time we are in the market for a car we will return to see Rob Stence and Brandon Walker. More
Jd is great , made it a great experience. Awesome prices, awesome people and would refer anyone who needs a Car. Thanks JD & ford of Cleveland. I will definitely come here again for my next ca Awesome prices, awesome people and would refer anyone who needs a Car. Thanks JD & ford of Cleveland. I will definitely come here again for my next car. More
Fantastic Service Dealt with joel last week on some warranty repairs for my F150. Exceptional Service. In and our of service before I knew it. Absolutly phenominal serv Dealt with joel last week on some warranty repairs for my F150. Exceptional Service. In and our of service before I knew it. Absolutly phenominal service. More
No pressure! Our first stop in our car search was Cleveland Ford. We worked with both Eddie and Derrick. We were allowed to drive as many cars as we wanted even th Our first stop in our car search was Cleveland Ford. We worked with both Eddie and Derrick. We were allowed to drive as many cars as we wanted even though we were there on a very busy Saturday. We decided not to buy that day, and Eddie told us to give him a call if/when we were ready. He did not ask all of the tired used car salesman questions, just told us he would be there to help us out. Over the next week, we drove cars at several other dealerships. No other salesperson listened to us like Eddie and Derrick did. At one dealership, they did not have many cars that fit into our budget, but they put a lot of pressure on us to buy anyway. We came back to Cleveland Ford on Friday, and bought a nice 2016 Mazda. My next car search will start and end at Cleveland Ford! More
Great Service! Ryan came out and helped right away. He let me drive all the cars I wanted then helped point me to the different ones I might like based on my interes Ryan came out and helped right away. He let me drive all the cars I wanted then helped point me to the different ones I might like based on my interest. He was with us through the whole process even when I brought my vehicle back to have Perma Plate added. Would highly recommend. More













