Cleveland Ford

Great buying experience. Worked with Eddie Ackerman, he was a pleasure to work with and was very helpful in makeing my purchase very smooth. Eddie was very quick to respond to Worked with Eddie Ackerman, he was a pleasure to work with and was very helpful in makeing my purchase very smooth. Eddie was very quick to respond to all of my concerns. More

Salesman Name John Yow Great Person John was a great and Nice and honest Person, Very helpful to deal with. I purchased a 2015 Ford Escape And John told me all about all of the extras an John was a great and Nice and honest Person, Very helpful to deal with. I purchased a 2015 Ford Escape And John told me all about all of the extras and how to use them. It was a great experience to shop with him and Cleveland Ford. He never told any untrue things about the car. I will deal with him again. I was very please with him. Great Sales Person. John Gibson More

Awesome inventory Excellent make/model choices, great condition, top notch service, & amazing warranty. Salesman was friendly, helpful, worked hard to represent our of Excellent make/model choices, great condition, top notch service, & amazing warranty. Salesman was friendly, helpful, worked hard to represent our offer. Cars, on the lot, were in beautiful condition. I’d recommend, all my friends and family, to buy a car from this dealer. More

Great experience! Eddie had the car and info ready for us, explained all the extras on the car. It was a great experience and we drove off in a 2015 Ford Escape. He to Eddie had the car and info ready for us, explained all the extras on the car. It was a great experience and we drove off in a 2015 Ford Escape. He took us over to meet with Jay Patel who explained the extra warranties we could get and had the paper work ready for us. More

Honest, fair, smooth transaction. I recently found a used 2017 Ford Edge Titanium on line at Cleveland Ford. I live 3 hours from Cleveland, Tn, but made the trip and worked out a trade I recently found a used 2017 Ford Edge Titanium on line at Cleveland Ford. I live 3 hours from Cleveland, Tn, but made the trip and worked out a trade. The sales representative, John Yow, was honest, informative, and helpful. The initial price was fair, and I was allowed a trade-in value of slightly above the top of the Kelley Blue Book trade-in value range for my vehicle. Their doc fee was reasonable, lower than most. There were no other “add-ons”. On top of that, Cleveland Ford provided a lifetime engine and drivetrain warranty, even including the turbo unit. Overall, I was very pleased with the experience and recommend Cleveland Ford without reservation. Incidentally, it appears that they have a large inventory of very nice vehicles. More

Great service experience! WOW!! Wow what a great experience!! THANK YOU Brian Gay. I contacted the dealership to shop for a small SUV, because I’m the cheapest man in the world. An Wow what a great experience!! THANK YOU Brian Gay. I contacted the dealership to shop for a small SUV, because I’m the cheapest man in the world. Anyway I was first in contact with Chris, but could not make the earlier appointment, so Brian Gay texted me to let me know that he would be helping me. The dude actually met me as I drove up!! Although I didn’t buy the cheapest car because Brian new my budget and he put me in a 2018 Escape. He took the time to explain how the car worked and took me on a tour of the service center and explained what to except from the service department. He also introduced me to the service manager Ron. Ron actually said hello and smiled. This may sound corny, but it’s nice to see a dealership with this kind of service. PS, Brian, it was hot today so you better chug some water. Thanks again! More

Excellent service From the moment we got there Brad Doty was waiting with a vehicle and was very helpful and knowledgeable it was the most Pleasant car buying experienc From the moment we got there Brad Doty was waiting with a vehicle and was very helpful and knowledgeable it was the most Pleasant car buying experience I've had the team that they have up there at Cleveland Ford is better than anywhere I could ever suggest it is where me and my family will always buy our cars from it was very quick and efficient and we drove away with an excellent Ford Escape I could not have been happier with my purchase More

Tole the guy I wasn't interested. I am looking for a Infinity g37 convertible and there is not one for over 100 miles.(literally). SO I am thinking of buying one and having it shipped. I am looking for a Infinity g37 convertible and there is not one for over 100 miles.(literally). SO I am thinking of buying one and having it shipped. Here's the problem, I havent driven one to even know if I really want one. I get back on the net and find out there is a coupe close by. I jump in the truck, go there, find the car, and the salesman walks out. I tell him my problem and that I am not interested in the car he has but could I drive it. He said SURE CAN!!!! What a guy!!!! It's a shame they don't have one, best experience that I have ever had at a dealership. (I am a 51 year old male and love cars....lots of dealerships in my time) More

eddie ackerman did an incredible job Eddie Ackerman is awesome. Found and got my 2017 Nissan Quest . He is great sales person and we loved dealing with him. Get with Eddie Ackerman and he Eddie Ackerman is awesome. Found and got my 2017 Nissan Quest . He is great sales person and we loved dealing with him. Get with Eddie Ackerman and he will take great care of you More

Used truck purchase Dealer listened to what I was looking for and only showed me what I ask for, did no try and talk me into something I did not want. The paperwork Dealer listened to what I was looking for and only showed me what I ask for, did no try and talk me into something I did not want. The paperwork took a long time, wish there was a way to shorten this process. More