Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cleveland Ford
Cleveland, TN
5,440 Reviews
Since 2003, Cleveland Ford has been serving the greater Chattanooga, TN area by providing top-notch new and Pre-Owned vehicles as well as high quality service in addition to giving back to the community. Our success lies in our ability to offer the best products, provide superior customer service, and invest in the people of Cleveland, Tennessee and beyond into Athens and Dalton, Georgia.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 11, 2023
I arrived on time for my service appointment and was told
that the service would take about 45 minutes to complete.
I was directed to the waiting area and was told that the service advisor would be with me
More
by Joe
Employees Worked With
Amanda
January 23, 2023
My Cleveland Ford horror story.
Late 90’s I bring in my Mustang for an oil change. I am told it has a small antifreeze leak and I say go ahead and do repair. It on the way home the
More
by JamesMorris1971
Employees Worked With
Joel Towe, Ron Penepent, Ron Tackett, Ryan Martin, Carter Crubaugh
June 20, 2022
My experience purchasing a vehicle remotely with
Cleveland Ford in Cleveland, Tennessee was a NIGHTMARE. I do like the used vehicle I purchased, but the service and sales were disorganized, rife wit
More
by Stacy
Employees Worked With
Byron Linley, Chopper Lamar
Dealership Inventory (324 Vehicles)
Photos & Amenities
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Television
- Vending Machines
- Pet Friendly
- Quick Lube
- Shuttle Service
