Cleveland Ford

Ryan is awesome at customer service! Ryan took great care of us ! Our used vehicle needed some recalls and a repair. He was very thorough and honest. He was accurate and you could tell ve Ryan took great care of us ! Our used vehicle needed some recalls and a repair. He was very thorough and honest. He was accurate and you could tell very dedicated to doing the best job! Cleveland Ford is blessed to have such a dedicated worker! More

Routine maintenance and oil change I have been servicing my ford f-150 at cleveland ford since 2015. Their service is execellent. and the maint. personell are knowledgeable and profes I have been servicing my ford f-150 at cleveland ford since 2015. Their service is execellent. and the maint. personell are knowledgeable and professional! I highly recommend them. More

Focusing on service before a trip. Took one of our Focus in for regular maintenance before a trip. The list we had was completed and an equally long additional list was recommended. We Took one of our Focus in for regular maintenance before a trip. The list we had was completed and an equally long additional list was recommended. We were on a short timeframe and it all was done so we were not delayed in leaving. Over 2000 miles so far (about half way through) and no issues with our 2012 Focus. 122000+ and who knows how many more. More

Nice Experience !! JD was very knowledgeable and easy to talk to. Highly recommend Cleveland Ford to anyone who wants a huge inventory of trucks to pick from. JD was very knowledgeable and easy to talk to. Highly recommend Cleveland Ford to anyone who wants a huge inventory of trucks to pick from. More

Love this place! I have bought my last two vehicles from this dealership and have loved the experience. From the first communication to signing the papers, these peopl I have bought my last two vehicles from this dealership and have loved the experience. From the first communication to signing the papers, these people are the best. Thank you, JD and Jimmy. You guys rock! More

Nothing short of amazing JD was SO helpful during my car buying experience. He helped me find the perfect car for me at exactly the right price range that I needed. The rest JD was SO helpful during my car buying experience. He helped me find the perfect car for me at exactly the right price range that I needed. The rest of the staff didn't disappoint either. From the moment I stepped on the lot to the moment I left, I was amazed at how easy and pleasant the experience was. I highly recommend working with Cleveland Ford, and I especially recommend asking for JD. More

Great overall experience! My experience with Ford of Cleveland was very pleasant and I can say I walked away very satisfied! Our salesman JD was very helpful and made the whole My experience with Ford of Cleveland was very pleasant and I can say I walked away very satisfied! Our salesman JD was very helpful and made the whole process a lot less stressful. I would definitely recommend Ford of Cleveland to anyone looking for a great vehicle and great overall service! More

Powertrain Warranty sealed the deal Was in the market for a crossover, stopped here because they had an Outback that was a good deal (over $100 below the market value). JD was very frien Was in the market for a crossover, stopped here because they had an Outback that was a good deal (over $100 below the market value). JD was very friendly and helpful, he did not pressure us or try to upset us. I was between this car and a Forester at another dealership, but Cleveland Ford has a powertrain warranty for as long as I own the car. Between that and the features of the Outback, it was a no-brainer, I was getting a lot more value here. It's a phenomenal car, and Cleveland Ford is a great dealership. Ask for JD! More

Extremely helpful and and overall smooth experience Cleveland Ford was very helpul throughout the entire car buying experience. All of the team members I interacted with were extremely helpful and ensur Cleveland Ford was very helpul throughout the entire car buying experience. All of the team members I interacted with were extremely helpful and ensured the entire experience went smoothly. JD sold me my Rav 4 and he is willing to do whatever he can to get the deal you are looking for. Don’t look any further than Clevland Ford for you next vehicle! More

Cleveland Ford is a great place to buy a vehicle I have bought quite a few vehicles in my life but, I have never been treated any better than at Cleveland Ford. From the time me and my wife pulled in I have bought quite a few vehicles in my life but, I have never been treated any better than at Cleveland Ford. From the time me and my wife pulled into the parking lot we were treated very well. The friendly and professional service that our salesman JD Catlett showed to us made our buying experience easy and actually pleasurable. Our financing was handled by Brandon Walker. He actually came over and talked with us during the process. That is one of the few times I have actually spoken with the person doing the financing. He was friendly and very pleasurable to talk to. JD and Brandon made a good team who worked extremely hard to get us in a new Ford!! Thanks guys. More