Cleveland Ford

Oil change Took my F150 to get the old changed overall a good job no problems it just took longer than I wanted to be there The price was good Took my F150 to get the old changed overall a good job no problems it just took longer than I wanted to be there The price was good More

To much oil was put in my new trucks 1st service visit Poor service...then after I realized something was done to my truck at Cleveland Ford ...I had to make arrangements to get it back there Poor service...then after I realized something was done to my truck at Cleveland Ford ...I had to make arrangements to get it back there More

Oil change-Tire Rotation Fast, courteous, thorough and informative service. I was in and out in less than 1 hour. Carter was very friendly and helpful. I will return for all Fast, courteous, thorough and informative service. I was in and out in less than 1 hour. Carter was very friendly and helpful. I will return for all my service needs. More

ccini Ciji was great with me. I have difficulty walking and she is always super helpful. Everyone else has treated me well but ciji made a strong, excellent Ciji was great with me. I have difficulty walking and she is always super helpful. Everyone else has treated me well but ciji made a strong, excellent impression on me. More

First Service of New Car I took my 2019 Ford Fiesta in to Cleveland Ford for it's first service. Although I had not purchased the car at that location, I was treated very cour I took my 2019 Ford Fiesta in to Cleveland Ford for it's first service. Although I had not purchased the car at that location, I was treated very courteously and my car was finished in very little time. The customer waiting area is comfortable with free Wi-Fi and the service team keeps you apprised at every step. I was most satisfied. More

A terrible experience, but eventually redeemed My frustrations mostly consisted of communication. The service provider that I was assigned was not helpful at all. I finally got the Service Manager My frustrations mostly consisted of communication. The service provider that I was assigned was not helpful at all. I finally got the Service Manager involved. His name is Ryan. He did an outstanding job restoring my faith at this Ford Dealership. Ryan you get 5 stars for your urgency. More

Cleveland Ford Service Service in Cleveland Ford has always been excellent and goes above and beyond in attending to my vehicles. I have never had a bad experience at this Service in Cleveland Ford has always been excellent and goes above and beyond in attending to my vehicles. I have never had a bad experience at this dealership. More

Had an issue with a new purchase and had to replace it. Thanks for helping me with the issue of the Edge ST. Thanks for getting into another Edge. Linda Palmer Worked with D.thanks for all you have done. Thanks for helping me with the issue of the Edge ST. Thanks for getting into another Edge. Linda Palmer Worked with D.thanks for all you have done. More

Service Department The service was done in a timely manner and everyone was friendly. We had a good experience with the routine maintenance that we had done. Our questio The service was done in a timely manner and everyone was friendly. We had a good experience with the routine maintenance that we had done. Our questions were answered and explained completely so we could understand. More

Work performed to satisfaction From walk-in and talking to service writer was made to feel welcoming that my service repair would be taken care of in a timely manner From walk-in and talking to service writer was made to feel welcoming that my service repair would be taken care of in a timely manner More