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Cleveland Ford
Cleveland, TN
5,431 Reviews
Cleveland Ford has been in business since November of 2003 with one goal. Sell and service vehicles to and for satisfied customers. That’s it! The dealership has more than quadrupled sales from the previous owner. Cleveland Ford credits this tremendous increase in business to offering the best experience possible. Simply stated “We do whatever it takes to satisfy our customers” says General Sales Manager Victor Yoshida.
Cleveland Ford furnished all local High Schools with driver education vehicles, as well as providing the city’s annual Fourth of July fireworks. The dealership works with many local charities and nonprofits such as MDA, Boys and Girls clubs, Cub Scouts, The Jordon Thomas Foundation, C.A.T.C.H. Ministries, Mulligan Ministries, Shop with a Cop. Cleveland Ford also sponsors all local High School Football games and sponsors Missions work for many of the local Churches.
Cleveland Ford is one of the Atlanta Region top performing Ford dealers.
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Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,431 reviews
November 22, 2019
Vehicle Direct is an outstanding dealer to do business with. From start to finish sales manager Mike Cates helped us every step of the way to find the right van for my wife’s handicap needs. The relaxed a with. From start to finish sales manager Mike Cates helped us every step of the way to find the right van for my wife’s handicap needs. The relaxed atmosphere during the sale and subsequent financing made us very comfortable. The entire staff was helpful before, during and after the sale. 5 stars!!! More
by seeitshine
Employees Worked With
Mike Cates
November 21, 2019
Transmission & Rear The service was great. Ron was very helpful in getting us scheduled and our car serviced. They kept the vehicle overnight and saw that we were able to The service was great. Ron was very helpful in getting us scheduled and our car serviced. They kept the vehicle overnight and saw that we were able to acquire a rental vehicle. Thanks to the courtesy car driver for taking us where we needed to go. More
by Glen Clayton
Employees Worked With
November 21, 2019
Everyone is always friendly and kind and I don’t have to wait long and I would always tell people to go there the only place I go to get my truck serviced wait long and I would always tell people to go there the only place I go to get my truck serviced More
by Lesliejustice0
Employees Worked With
November 21, 2019
I asked about the condition of the tires b4 missing work & driving 7hrs total & got a video of the "good tires" I was concerned about. after a 3.5hr drive 1 way I discovered they filmed the only good tire & & driving 7hrs total & got a video of the "good tires" I was concerned about. after a 3.5hr drive 1 way I discovered they filmed the only good tire & the other 3 was worn dry rotted tires & 4yrs older than the one they filmed More
by billychaney16
Employees Worked With
November 19, 2019
Ford of Cleveland JD was very helpful in finding my like new Ford Ecosport! He was very honest and kept me in the loop throughout the entire process. JD was very helpful in finding my like new Ford Ecosport! He was very honest and kept me in the loop throughout the entire process. More
by Courtney
Employees Worked With
November 14, 2019
Cleveland Ford team was great. Stepped up and took great care and concern for my needs on my new F150. Looking for used truck to just get by and Ryan and team went to work and wow I am drive a New F150. Awe care and concern for my needs on my new F150. Looking for used truck to just get by and Ryan and team went to work and wow I am drive a New F150. Awesome job team Cleveland Ford. Thank you More
by danny.r.chamberlain
November 12, 2019
Great customer service Anytime I am needing my vehicle serviced I am always pleased with the service I receive. I would HIGHLY recommend this service department to anyone if Anytime I am needing my vehicle serviced I am always pleased with the service I receive. I would HIGHLY recommend this service department to anyone if needing ANYTHING done on their vehicle big or small. You won`t be disappointed. More
by cloveless
Employees Worked With
Other Employees :
Cigi Peters, Brain Taylor
November 09, 2019
Cleveland Ford is conveniently located close to interstate 75 in Cleveland Tennessee. They changed my oil real good. I had old oil and they put new oil in. interstate 75 in Cleveland Tennessee. They changed my oil real good. I had old oil and they put new oil in. More
by F150
Employees Worked With
November 06, 2019
friendly customer service We purchased a 2017 Ford Escape and even though we have excellent credit we had just moved to Cleveland so hadn't established credit in this area. But We purchased a 2017 Ford Escape and even though we have excellent credit we had just moved to Cleveland so hadn't established credit in this area. But the sales person and financial manager worked with us and got the financing needed. Being elderly we didn't know how to set up Blue Tooth and some other things on a newer vehicle. We went back and someone set it up and answered questions that we had. All in all, a good experience with Cleveland Ford. More
by Flo
November 03, 2019
I purchased a VW Tiguan had it not even a week noticed an oil leak. Spoke w dealership told to bring in but my aunt passed so couldn't get there until 2 days later. Turned out not oil leak but needed new wat oil leak. Spoke w dealership told to bring in but my aunt passed so couldn't get there until 2 days later. Turned out not oil leak but needed new water pump 1000k fix. Dealership refused to help so having to pay out of pocket. Will never recommend buying from them again! More
by Julescarlover1975
Employees Worked With
