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Cleveland Ford

Cleveland, TN

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5,431 Reviews
Cleveland Ford has been in business since November of 2003 with one goal. Sell and service vehicles to and for satisfied customers. That’s it! The dealership has more than quadrupled sales from the previous owner. Cleveland Ford credits this tremendous increase in business to offering the best experience possible. Simply stated “We do whatever it takes to satisfy our customers” says General Sales Manager Victor Yoshida. Cleveland Ford furnished all local High Schools with driver education vehicles, as well as providing the city’s annual Fourth of July fireworks. The dealership works with many local charities and nonprofits such as MDA, Boys and Girls clubs, Cub Scouts, The Jordon Thomas Foundation, C.A.T.C.H. Ministries, Mulligan Ministries, Shop with a Cop. Cleveland Ford also sponsors all local High School Football games and sponsors Missions work for many of the local Churches. Cleveland Ford is one of the Atlanta Region top performing Ford dealers.
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2496 South Lee Hwy

Cleveland, TN

37311

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Showing 5,431 reviews

December 06, 2019

Recent purchase I recently purchased a vehicle from Cleveland Ford. My salesman, Ryan Hunter, was fantastic and very knowledgeable. Everyone at the dealership was ver More

by TB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chopper. I'm sure he's listed but I forgot his real name. , Brandon Walker
December 06, 2019

Great Experience - '16 to '19 Upgrade Zach Stephens was a great person to deal with. They were able to find an Explorer with the options I was used to having on my trade-in & they had it r More

by FastKatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Penepent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Tackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Stephens, Brandon Walker
December 04, 2019

Fast and efficient I had my brakes checked and an oil change done. There was no trying to have work done that wasn't necessary. I always have excellent service at Cleve More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Penepent
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2019

Great Service My car had transmissions problems while traveling away from home. Cleveland Ford took care of the issue, and everyone was very professional and frien More

by APRIL10
Recommend Dealer
Yes
Employees Worked With
Ron Penepent
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2019

Great experience all the way around. No pressure at any stage and no attempts to sale unneeded services. Shelby GT 350 was inside the showroom and immaculate. More

by Klancesuggs
Recommend Dealer
Yes
Employees Worked With
Ben Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Walker
November 30, 2019

These guys did a great job following up! I called about the new Ford F350s a month earlier. But the girl kept calling on the phone to see if there was any other way she could earn my business. One afternoo More

by Ted Summitt
Recommend Dealer
Yes
Employees Worked With
Mika A+ A+ A+
November 28, 2019

We were in the market for a used truck. We found Cleveland Ford Online and a truck that interested us. We made an inquiry through the dealer website. We were contacted and scheduled a appointment to More

by Suzi and Jared
Recommend Dealer
Yes
Employees Worked With
Tariq Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2019

oil change The first service on my 19 f150. Everything was done right! Thanks Ryan Martin! Why use twenty five words when you don't need to! More

by T.K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2019

Excellent, everyone was very friendly, and helpful. The used car Manager made sure to talk to us too. The whole process was fast, and smooth. I highly recommend Cleveland Ford More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Walker
November 22, 2019

I can never seem to get it right I spoke with the person I spoke with the person working onmy truck three times all three times I told them I wanted a diagnostic test ran an it still was not done More

by Martie1998
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil
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